STRUM-LLM: Attributed and Structured Contrastive Summarization

Users often struggle with decision-making between two options (A vs B), as it usually requires time-consuming research across multiple web pages. We propose STRUM-LLM that addresses this challenge by generating attributed, structured, and helpful contrastive summaries that highlight key differences between the two options. STRUM-LLM identifies helpful contrast: the specific attributes along which the two options differ significantly and which are most likely to influence the user's decision. Our technique is domain-agnostic, and does not require any human-labeled data or fixed attribute list as supervision. STRUM-LLM attributes all extractions back to the input sources along with textual evidence, and it does not have a limit on the length of input sources that it can process. STRUM-LLM Distilled has 100x more throughput than the models with comparable performance while being 10x smaller. In this paper, we provide extensive evaluations for our method and lay out future directions for our currently deployed system.

An Augmentation Strategy for Visually Rich Documents

Many business workflows require extracting important fields from form-like documents (e.g. bank statements, bills of lading, purchase orders, etc.). Recent techniques for automating this task work well only when trained with large datasets. In this work we propose a novel data augmentation technique to improve performance when training data is scarce, e.g. 10-250 documents. Our technique, which we call FieldSwap, works by swapping out the key phrases of a source field with the key phrases of a target field to generate new synthetic examples of the target field for use in training. We demonstrate that this approach can yield 1-7 F1 point improvements in extraction performance.

A Benchmark for Structured Extractions from Complex Documents

Understanding visually-rich business documents to extract structured data and automate business workflows has been receiving attention both in academia and industry. Although recent multi-modal language models have achieved impressive results, we find that existing benchmarks do not reflect the complexity of real documents seen in industry. In this work, we identify the desiderata for a more comprehensive benchmark and propose one we call Visually Rich Document Understanding (VRDU). VRDU contains two datasets that represent several challenges: rich schema including diverse data types as well as nested entities, complex templates including tables and multi-column layouts, and diversity of different layouts (templates) within a single document type. We design few-shot and conventional experiment settings along with a carefully designed matching algorithm to evaluate extraction results. We report the performance of strong baselines and three observations: (1) generalizing to new document templates is very challenging, (2) few-shot performance has a lot of headroom, and (3) models struggle with nested fields such as line-items in an invoice. We plan to open source the benchmark and the evaluation toolkit. We hope this helps the community make progress on these challenging tasks in extracting structured data from visually rich documents.

Radically Lower Data-Labeling Costs for Visually Rich Document Extraction Models

A key bottleneck in building automatic extraction models for visually rich documents like invoices is the cost of acquiring the several thousand high-quality labeled documents that are needed to train a model with acceptable accuracy. We propose Selective Labeling to simplify the labeling task to provide "yes/no" labels for candidate extractions predicted by a model trained on partially labeled documents. We combine this with a custom active learning strategy to find the predictions that the model is most uncertain about. We show through experiments on document types drawn from 3 different domains that selective labeling can reduce the cost of acquiring labeled data by $10\times$ with a negligible loss in accuracy.

Data-Efficient Information Extraction from Form-Like Documents

Automating information extraction from form-like documents at scale is a pressing need due to its potential impact on automating business workflows across many industries like financial services, insurance, and healthcare. The key challenge is that form-like documents in these business workflows can be laid out in virtually infinitely many ways; hence, a good solution to this problem should generalize to documents with unseen layouts and languages. A solution to this problem requires a holistic understanding of both the textual segments and the visual cues within a document, which is non-trivial. While the natural language processing and computer vision communities are starting to tackle this problem, there has not been much focus on (1) data-efficiency, and (2) ability to generalize across different document types and languages. In this paper, we show that when we have only a small number of labeled documents for training (~50), a straightforward transfer learning approach from a considerably structurally-different larger labeled corpus yields up to a 27 F1 point improvement over simply training on the small corpus in the target domain. We improve on this with a simple multi-domain transfer learning approach, that is currently in production use, and show that this yields up to a further 8 F1 point improvement. We make the case that data efficiency is critical to enable information extraction systems to scale to handle hundreds of different document-types, and learning good representations is critical to accomplishing this.

Simplified DOM Trees for Transferable Attribute Extraction from the Web

There has been a steady need to precisely extract structured knowledge from the web (i.e. HTML documents). Given a web page, extracting a structured object along with various attributes of interest (e.g. price, publisher, author, and genre for a book) can facilitate a variety of downstream applications such as large-scale knowledge base construction, e-commerce product search, and personalized recommendation. Considering each web page is rendered from an HTML DOM tree, existing approaches formulate the problem as a DOM tree node tagging task. However, they either rely on computationally expensive visual feature engineering or are incapable of modeling the relationship among the tree nodes. In this paper, we propose a novel transferable method, Simplified DOM Trees for Attribute Extraction (SimpDOM), to tackle the problem by efficiently retrieving useful context for each node by leveraging the tree structure. We study two challenging experimental settings: (i) intra-vertical few-shot extraction, and (ii) cross-vertical fewshot extraction with out-of-domain knowledge, to evaluate our approach. Extensive experiments on the SWDE public dataset show that SimpDOM outperforms the state-of-the-art (SOTA) method by 1.44% on the F1 score. We also find that utilizing knowledge from a different vertical (cross-vertical extraction) is surprisingly useful and helps beat the SOTA by a further 1.37%.

FreeDOM: A Transferable Neural Architecture for Structured Information Extraction on Web Documents

Extracting structured data from HTML documents is a long-studied problem with a broad range of applications like augmenting knowledge bases, supporting faceted search, and providing domain-specific experiences for key verticals like shopping and movies. Previous approaches have either required a small number of examples for each target site or relied on carefully handcrafted heuristics built over visual renderings of websites. In this paper, we present a novel two-stage neural approach, named FreeDOM, which overcomes both these limitations. The first stage learns a representation for each DOM node in the page by combining both the text and markup information. The second stage captures longer range distance and semantic relatedness using a relational neural network. By combining these stages, FreeDOM is able to generalize to unseen sites after training on a small number of seed sites from that vertical without requiring expensive hand-crafted features over visual renderings of the page. Through experiments on a public dataset with 8 different verticals, we show that FreeDOM beats the previous state of the art by nearly 3.7 F1 points on average without requiring features over rendered pages or expensive hand-crafted features.

Active Learning for Skewed Data Sets

Consider a sequential active learning problem where, at each round, an agent selects a batch of unlabeled data points, queries their labels and updates a binary classifier. While there exists a rich body of work on active learning in this general form, in this paper, we focus on problems with two distinguishing characteristics: severe class imbalance (skew) and small amounts of initial training data. Both of these problems occur with surprising frequency in many web applications. For instance, detecting offensive or sensitive content in online communities (pornography, violence, and hate-speech) is receiving enormous attention from industry as well as research communities. Such problems have both the characteristics we describe -- a vast majority of content is not offensive, so the number of positive examples for such content is orders of magnitude smaller than the negative examples. Furthermore, there is usually only a small amount of initial training data available when building machine-learned models to solve such problems. To address both these issues, we propose a hybrid active learning algorithm (HAL) that balances exploiting the knowledge available through the currently labeled training examples with exploring the large amount of unlabeled data available. Through simulation results, we show that HAL makes significantly better choices for what points to label when compared to strong baselines like margin-sampling. Classifiers trained on the examples selected for labeling by HAL easily out-perform the baselines on target metrics (like area under the precision-recall curve) given the same budget for labeling examples. We believe HAL offers a simple, intuitive, and computationally tractable way to structure active learning for a wide range of machine learning applications.