A Brief Study on the Effects of Training Generative Dialogue Models with a Semantic loss

Neural models trained for next utterance generation in dialogue task learn to mimic the n-gram sequences in the training set with training objectives like negative log-likelihood (NLL) or cross-entropy. Such commonly used training objectives do not foster generating alternate responses to a context. But, the effects of minimizing an alternate training objective that fosters a model to generate alternate response and score it on semantic similarity has not been well studied. We hypothesize that a language generation model can improve on its diversity by learning to generate alternate text during training and minimizing a semantic loss as an auxiliary objective. We explore this idea on two different sized data sets on the task of next utterance generation in goal oriented dialogues. We make two observations (1) minimizing a semantic objective improved diversity in responses in the smaller data set (Frames) but only as-good-as minimizing the NLL in the larger data set (MultiWoZ) (2) large language model embeddings can be more useful as a semantic loss objective than as initialization for token embeddings.

Sometimes We Want Translationese

Rapid progress in Neural Machine Translation (NMT) systems over the last few years has been driven primarily towards improving translation quality, and as a secondary focus, improved robustness to input perturbations (e.g. spelling and grammatical mistakes). While performance and robustness are important objectives, by over-focusing on these, we risk overlooking other important properties. In this paper, we draw attention to the fact that for some applications, faithfulness to the original (input) text is important to preserve, even if it means introducing unusual language patterns in the (output) translation. We propose a simple, novel way to quantify whether an NMT system exhibits robustness and faithfulness, focusing on the case of word-order perturbations. We explore a suite of functions to perturb the word order of source sentences without deleting or injecting tokens, and measure the effects on the target side in terms of both robustness and faithfulness. Across several experimental conditions, we observe a strong tendency towards robustness rather than faithfulness. These results allow us to better understand the trade-off between faithfulness and robustness in NMT, and opens up the possibility of developing systems where users have more autonomy and control in selecting which property is best suited for their use case.

Unnatural Language Inference

Natural Language Understanding has witnessed a watershed moment with the introduction of large pre-trained Transformer networks. These models achieve state-of-the-art on various tasks, notably including Natural Language Inference (NLI). Many studies have shown that the large representation space imbibed by the models encodes some syntactic and semantic information. However, to really "know syntax", a model must recognize when its input violates syntactic rules and calculate inferences accordingly. In this work, we find that state-of-the-art NLI models, such as RoBERTa and BART are invariant to, and sometimes even perform better on, examples with randomly reordered words. With iterative search, we are able to construct randomized versions of NLI test sets, which contain permuted hypothesis-premise pairs with the same words as the original, yet are classified with perfect accuracy by large pre-trained models, as well as pre-Transformer state-of-the-art encoders. We find the issue to be language and model invariant, and hence investigate the root cause. To partially alleviate this effect, we propose a simple training methodology. Our findings call into question the idea that our natural language understanding models, and the tasks used for measuring their progress, genuinely require a human-like understanding of syntax.

On Task-Level Dialogue Composition of Generative Transformer Model

Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such systems. It is natural for users of the system to want to accomplish multiple tasks within the same conversation, but the ability of generative models to compose multiple tasks is not well studied. In this work, we begin by studying the effect of training human-human task-oriented dialogues towards improving the ability to compose multiple tasks on Transformer generative models. To that end, we propose and explore two solutions: (1) creating synthetic multiple task dialogue data for training from human-human single task dialogue and (2) forcing the encoder representation to be invariant to single and multiple task dialogues using an auxiliary loss. The results from our experiments highlight the difficulty of even the sophisticated variant of transformer model in learning to compose multiple tasks from single task dialogues.

How To Evaluate Your Dialogue System: Probe Tasks as an Alternative for Token-level Evaluation Metrics

Though generative dialogue modeling is widely seen as a language modeling task, the task demands an agent to have a complex natural language understanding of its input text to carry a meaningful interaction with an user. The automatic metrics used evaluate the quality of the generated text as a proxy to the holistic interaction of the agent. Such metrics were earlier shown to not correlate with the human judgement. In this work, we observe that human evaluation of dialogue agents can be inconclusive due to the lack of sufficient information for appropriate evaluation. The automatic metrics are deterministic yet shallow and human evaluation can be relevant yet inconclusive. To bridge this gap in evaluation, we propose designing a set of probing tasks to evaluate dialogue models. The hand-crafted tasks are aimed at quantitatively evaluating a generative dialogue model's understanding beyond the token-level evaluation on the generated text. The probing tasks are deterministic like automatic metrics and requires human judgement in their designing; benefiting from the best of both worlds. With experiments on probe tasks we observe that, unlike RNN based architectures, transformer model may not be learning to comprehend the input text despite its generated text having higher overlap with the target text.

Learning an Unreferenced Metric for Online Dialogue Evaluation

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them do not generalize to unseen datasets and/or need a human-generated reference response during inference, making it infeasible for online evaluation. Here, we propose an unreferenced automated evaluation metric that uses large pre-trained language models to extract latent representations of utterances, and leverages the temporal transitions that exist between them. We show that our model achieves higher correlation with human annotations in an online setting, while not requiring true responses for comparison during inference.

The RLLChatbot: a solution to the ConvAI challenge

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence (ConvAI) challenge are being organized to push the research development towards that goal. This article presents in detail the RLLChatbot that participated in the 2017 ConvAI challenge. The goal of this research is to better understand how current deep learning and reinforcement learning tools can be used to build a robust yet flexible open domain conversational agent. We provide a thorough description of how a dialog system can be built and trained from mostly public-domain datasets using an ensemble model. The first contribution of this work is a detailed description and analysis of different text generation models in addition to novel message ranking and selection methods. Moreover, a new open-source conversational dataset is presented. Training on this data significantly improves the Recall@k score of the ranking and selection mechanisms compared to our baseline model responsible for selecting the message returned at each interaction.

Extending Neural Generative Conversational Model using External Knowledge Sources

The use of connectionist approaches in conversational agents has been progressing rapidly due to the availability of large corpora. However current generative dialogue models often lack coherence and are content poor. This work proposes an architecture to incorporate unstructured knowledge sources to enhance the next utterance prediction in chit-chat type of generative dialogue models. We focus on Sequence-to-Sequence (Seq2Seq) conversational agents trained with the Reddit News dataset, and consider incorporating external knowledge from Wikipedia summaries as well as from the NELL knowledge base. Our experiments show faster training time and improved perplexity when leveraging external knowledge.

MACA: A Modular Architecture for Conversational Agents

We propose a software architecture designed to ease the implementation of dialogue systems. The Modular Architecture for Conversational Agents (MACA) uses a plug-n-play style that allows quick prototyping, thereby facilitating the development of new techniques and the reproduction of previous work. The architecture separates the domain of the conversation from the agent's dialogue strategy, and as such can be easily extended to multiple domains. MACA provides tools to host dialogue agents on Amazon Mechanical Turk (mTurk) for data collection and allows processing of other sources of training data. The current version of the framework already incorporates several domains and existing dialogue strategies from the recent literature.