Advancing Risk and Quality Assurance: A RAG Chatbot for Improved Regulatory Compliance

Risk and Quality (R&Q) assurance in highly regulated industries requires constant navigation of complex regulatory frameworks, with employees handling numerous daily queries demanding accurate policy interpretation. Traditional methods relying on specialized experts create operational bottlenecks and limit scalability. We present a novel Retrieval Augmented Generation (RAG) system leveraging Large Language Models (LLMs), hybrid search and relevance boosting to enhance R&Q query processing. Evaluated on 124 expert-annotated real-world queries, our actively deployed system demonstrates substantial improvements over traditional RAG approaches. Additionally, we perform an extensive hyperparameter analysis to compare and evaluate multiple configuration setups, delivering valuable insights to practitioners.

Towards Automated Regulatory Compliance Verification in Financial Auditing with Large Language Models

The auditing of financial documents, historically a labor-intensive process, stands on the precipice of transformation. AI-driven solutions have made inroads into streamlining this process by recommending pertinent text passages from financial reports to align with the legal requirements of accounting standards. However, a glaring limitation remains: these systems commonly fall short in verifying if the recommended excerpts indeed comply with the specific legal mandates. Hence, in this paper, we probe the efficiency of publicly available Large Language Models (LLMs) in the realm of regulatory compliance across different model configurations. We place particular emphasis on comparing cutting-edge open-source LLMs, such as Llama-2, with their proprietary counterparts like OpenAI's GPT models. This comparative analysis leverages two custom datasets provided by our partner PricewaterhouseCoopers (PwC) Germany. We find that the open-source Llama-2 70 billion model demonstrates outstanding performance in detecting non-compliance or true negative occurrences, beating all their proprietary counterparts. Nevertheless, proprietary models such as GPT-4 perform the best in a broad variety of scenarios, particularly in non-English contexts.

Improving Zero-Shot Text Matching for Financial Auditing with Large Language Models

Auditing financial documents is a very tedious and time-consuming process. As of today, it can already be simplified by employing AI-based solutions to recommend relevant text passages from a report for each legal requirement of rigorous accounting standards. However, these methods need to be fine-tuned regularly, and they require abundant annotated data, which is often lacking in industrial environments. Hence, we present ZeroShotALI, a novel recommender system that leverages a state-of-the-art large language model (LLM) in conjunction with a domain-specifically optimized transformer-based text-matching solution. We find that a two-step approach of first retrieving a number of best matching document sections per legal requirement with a custom BERT-based model and second filtering these selections using an LLM yields significant performance improvements over existing approaches.

QURATOR: Innovative Technologies for Content and Data Curation

In all domains and sectors, the demand for intelligent systems to support the processing and generation of digital content is rapidly increasing. The availability of vast amounts of content and the pressure to publish new content quickly and in rapid succession requires faster, more efficient and smarter processing and generation methods. With a consortium of ten partners from research and industry and a broad range of expertise in AI, Machine Learning and Language Technologies, the QURATOR project, funded by the German Federal Ministry of Education and Research, develops a sustainable and innovative technology platform that provides services to support knowledge workers in various industries to address the challenges they face when curating digital content. The project's vision and ambition is to establish an ecosystem for content curation technologies that significantly pushes the current state of the art and transforms its region, the metropolitan area Berlin-Brandenburg, into a global centre of excellence for curation technologies.