How (Not) to Use Sociodemographic Information for Subjective NLP Tasks

Annotators' sociodemographic backgrounds (i.e., the individual compositions of their gender, age, educational background, etc.) have a strong impact on their decisions when working on subjective NLP tasks, such as hate speech detection. Often, heterogeneous backgrounds result in high disagreements. To model this variation, recent work has explored sociodemographic prompting, a technique, which steers the output of prompt-based models towards answers that humans with specific sociodemographic profiles would give. However, the available NLP literature disagrees on the efficacy of this technique -- it remains unclear, for which tasks and scenarios it can help and evaluations are limited to specific tasks only. We address this research gap by presenting the largest and most comprehensive study of sociodemographic prompting today. Concretely, we evaluate several prompt formulations across seven datasets and six instruction-tuned model families. We find that (1) while sociodemographic prompting can be beneficial for improving zero-shot learning in subjective NLP tasks, (2) its outcomes largely vary for different model types, sizes, and datasets, (3) are subject to large variance with regards to prompt formulations. Thus, sociodemographic prompting is not a reliable proxy for traditional data annotation with a sociodemographically heterogeneous group of annotators. Instead, we propose (4) to use it for identifying ambiguous instances resulting in more informed annotation efforts.

Stereotypes and Smut: The (Mis)representation of Non-cisgender Identities by Text-to-Image Models

Cutting-edge image generation has been praised for producing high-quality images, suggesting a ubiquitous future in a variety of applications. However, initial studies have pointed to the potential for harm due to predictive bias, reflecting and potentially reinforcing cultural stereotypes. In this work, we are the first to investigate how multimodal models handle diverse gender identities. Concretely, we conduct a thorough analysis in which we compare the output of three image generation models for prompts containing cisgender vs. non-cisgender identity terms. Our findings demonstrate that certain non-cisgender identities are consistently (mis)represented as less human, more stereotyped and more sexualised. We complement our experimental analysis with (a)~a survey among non-cisgender individuals and (b) a series of interviews, to establish which harms affected individuals anticipate, and how they would like to be represented. We find respondents are particularly concerned about misrepresentation, and the potential to drive harmful behaviours and beliefs. Simple heuristics to limit offensive content are widely rejected, and instead respondents call for community involvement, curated training data and the ability to customise. These improvements could pave the way for a future where change is led by the affected community, and technology is used to positively ``[portray] queerness in ways that we haven't even thought of'' rather than reproducing stale, offensive stereotypes.

What about em? How Commercial Machine Translation Fails to Handle (Neo-)Pronouns

As 3rd-person pronoun usage shifts to include novel forms, e.g., neopronouns, we need more research on identity-inclusive NLP. Exclusion is particularly harmful in one of the most popular NLP applications, machine translation (MT). Wrong pronoun translations can discriminate against marginalized groups, e.g., non-binary individuals (Dev et al., 2021). In this ``reality check'', we study how three commercial MT systems translate 3rd-person pronouns. Concretely, we compare the translations of gendered vs. gender-neutral pronouns from English to five other languages (Danish, Farsi, French, German, Italian), and vice versa, from Danish to English. Our error analysis shows that the presence of a gender-neutral pronoun often leads to grammatical and semantic translation errors. Similarly, gender neutrality is often not preserved. By surveying the opinions of affected native speakers from diverse languages, we provide recommendations to address the issue in future MT research.

SocioProbe: What, When, and Where Language Models Learn about Sociodemographics

Pre-trained language models (PLMs) have outperformed other NLP models on a wide range of tasks. Opting for a more thorough understanding of their capabilities and inner workings, researchers have established the extend to which they capture lower-level knowledge like grammaticality, and mid-level semantic knowledge like factual understanding. However, there is still little understanding of their knowledge of higher-level aspects of language. In particular, despite the importance of sociodemographic aspects in shaping our language, the questions of whether, where, and how PLMs encode these aspects, e.g., gender or age, is still unexplored. We address this research gap by probing the sociodemographic knowledge of different single-GPU PLMs on multiple English data sets via traditional classifier probing and information-theoretic minimum description length probing. Our results show that PLMs do encode these sociodemographics, and that this knowledge is sometimes spread across the layers of some of the tested PLMs. We further conduct a multilingual analysis and investigate the effect of supplementary training to further explore to what extent, where, and with what amount of pre-training data the knowledge is encoded. Our overall results indicate that sociodemographic knowledge is still a major challenge for NLP. PLMs require large amounts of pre-training data to acquire the knowledge and models that excel in general language understanding do not seem to own more knowledge about these aspects.

Bridging Fairness and Environmental Sustainability in Natural Language Processing

Fairness and environmental impact are important research directions for the sustainable development of artificial intelligence. However, while each topic is an active research area in natural language processing (NLP), there is a surprising lack of research on the interplay between the two fields. This lacuna is highly problematic, since there is increasing evidence that an exclusive focus on fairness can actually hinder environmental sustainability, and vice versa. In this work, we shed light on this crucial intersection in NLP by (1) investigating the efficiency of current fairness approaches through surveying example methods for reducing unfair stereotypical bias from the literature, and (2) evaluating a common technique to reduce energy consumption (and thus environmental impact) of English NLP models, knowledge distillation (KD), for its impact on fairness. In this case study, we evaluate the effect of important KD factors, including layer and dimensionality reduction, with respect to: (a) performance on the distillation task (natural language inference and semantic similarity prediction), and (b) multiple measures and dimensions of stereotypical bias (e.g., gender bias measured via the Word Embedding Association Test). Our results lead us to clarify current assumptions regarding the effect of KD on unfair bias: contrary to other findings, we show that KD can actually decrease model fairness.

Can Demographic Factors Improve Text Classification? Revisiting Demographic Adaptation in the Age of Transformers

Demographic factors (e.g., gender or age) shape our language. Previous work showed that incorporating demographic factors can consistently improve performance for various NLP tasks with traditional NLP models. In this work, we investigate whether these previous findings still hold with state-of-the-art pretrained Transformer-based language models (PLMs). We use three common specialization methods proven effective for incorporating external knowledge into pretrained Transformers (e.g., domain-specific or geographic knowledge). We adapt the language representations for the demographic dimensions of gender and age, using continuous language modeling and dynamic multi-task learning for adaptation, where we couple language modeling objectives with the prediction of demographic classes. Our results when employing a multilingual PLM show substantial performance gains across four languages (English, German, French, and Danish), which is consistent with the results of previous work. However, controlling for confounding factors -- primarily domain and language proficiency of Transformer-based PLMs -- shows that downstream performance gains from our demographic adaptation do not actually stem from demographic knowledge. Our results indicate that demographic specialization of PLMs, while holding promise for positive societal impact, still represents an unsolved problem for (modern) NLP.

Back to the Future: On Potential Histories in NLP

Machine learning and NLP require the construction of datasets to train and fine-tune models. In this context, previous work has demonstrated the sensitivity of these data sets. For instance, potential societal biases in this data are likely to be encoded and to be amplified in the models we deploy. In this work, we draw from developments in the field of history and take a novel perspective on these problems: considering datasets and models through the lens of historical fiction surfaces their political nature, and affords re-configuring how we view the past, such that marginalized discourses are surfaced. Building on such insights, we argue that contemporary methods for machine learning are prejudiced towards dominant and hegemonic histories. Employing the example of neopronouns, we show that by surfacing marginalized histories within contemporary conditions, we can create models that better represent the lived realities of traditionally marginalized and excluded communities.

On the Limitations of Sociodemographic Adaptation with Transformers

Sociodemographic factors (e.g., gender or age) shape our language. Previous work showed that incorporating specific sociodemographic factors can consistently improve performance for various NLP tasks in traditional NLP models. We investigate whether these previous findings still hold with state-of-the-art pretrained Transformers. We use three common specialization methods proven effective for incorporating external knowledge into pretrained Transformers (e.g., domain-specific or geographic knowledge). We adapt the language representations for the sociodemographic dimensions of gender and age, using continuous language modeling and dynamic multi-task learning for adaptation, where we couple language modeling with the prediction of a sociodemographic class. Our results when employing a multilingual model show substantial performance gains across four languages (English, German, French, and Danish). These findings are in line with the results of previous work and hold promise for successful sociodemographic specialization. However, controlling for confounding factors like domain and language shows that, while sociodemographic adaptation does improve downstream performance, the gains do not always solely stem from sociodemographic knowledge. Our results indicate that sociodemographic specialization, while very important, is still an unresolved problem in NLP.

Multi2WOZ: A Robust Multilingual Dataset and Conversational Pretraining for Task-Oriented Dialog

Research on (multi-domain) task-oriented dialog (TOD) has predominantly focused on the English language, primarily due to the shortage of robust TOD datasets in other languages, preventing the systematic investigation of cross-lingual transfer for this crucial NLP application area. In this work, we introduce Multi2WOZ, a new multilingual multi-domain TOD dataset, derived from the well-established English dataset MultiWOZ, that spans four typologically diverse languages: Chinese, German, Arabic, and Russian. In contrast to concurrent efforts, Multi2WOZ contains gold-standard dialogs in target languages that are directly comparable with development and test portions of the English dataset, enabling reliable and comparative estimates of cross-lingual transfer performance for TOD. We then introduce a new framework for multilingual conversational specialization of pretrained language models (PrLMs) that aims to facilitate cross-lingual transfer for arbitrary downstream TOD tasks. Using such conversational PrLMs specialized for concrete target languages, we systematically benchmark a number of zero-shot and few-shot cross-lingual transfer approaches on two standard TOD tasks: Dialog State Tracking and Response Retrieval. Our experiments show that, in most setups, the best performance entails the combination of (I) conversational specialization in the target language and (ii) few-shot transfer for the concrete TOD task. Most importantly, we show that our conversational specialization in the target language allows for an exceptionally sample-efficient few-shot transfer for downstream TOD tasks.

Fair and Argumentative Language Modeling for Computational Argumentation

Although much work in NLP has focused on measuring and mitigating stereotypical bias in semantic spaces, research addressing bias in computational argumentation is still in its infancy. In this paper, we address this research gap and conduct a thorough investigation of bias in argumentative language models. To this end, we introduce ABBA, a novel resource for bias measurement specifically tailored to argumentation. We employ our resource to assess the effect of argumentative fine-tuning and debiasing on the intrinsic bias found in transformer-based language models using a lightweight adapter-based approach that is more sustainable and parameter-efficient than full fine-tuning. Finally, we analyze the potential impact of language model debiasing on the performance in argument quality prediction, a downstream task of computational argumentation. Our results show that we are able to successfully and sustainably remove bias in general and argumentative language models while preserving (and sometimes improving) model performance in downstream tasks. We make all experimental code and data available at https://github.com/umanlp/FairArgumentativeLM.