Mixed-reality (MR) soundscapes blend real-world sound with virtual audio from hearing devices, presenting intricate auditory information that is hard to discern and differentiate. This is particularly challenging for blind or visually impaired individuals, who rely on sounds and descriptions in their everyday lives. To understand how complex audio information is consumed, we analyzed online forum posts within the blind community, identifying prevailing challenges, needs, and desired solutions. We synthesized the results and proposed Sound Unblending for increasing MR sound awareness, which includes six sound manipulations: Ambience Builder, Feature Shifter, Earcon Generator, Prioritizer, Spatializer, and Stylizer. To evaluate the effectiveness of sound unblending, we conducted a user study with 18 blind participants across three simulated MR scenarios, where participants identified specific sounds within intricate soundscapes. We found that sound unblending increased MR sound awareness and minimized cognitive load. Finally, we developed three real-world example applications to demonstrate the practicality of sound unblending.
Several pieces of work have uncovered performance disparities by conducting "disaggregated evaluations" of AI systems. We build on these efforts by focusing on the choices that must be made when designing a disaggregated evaluation, as well as some of the key considerations that underlie these design choices and the tradeoffs between these considerations. We argue that a deeper understanding of the choices, considerations, and tradeoffs involved in designing disaggregated evaluations will better enable researchers, practitioners, and the public to understand the ways in which AI systems may be underperforming for particular groups of people.
Blind people frequently encounter inaccessible dynamic touchscreens in their everyday lives that are difficult, frustrating, and often impossible to use independently. Touchscreens are often the only way to control everything from coffee machines and payment terminals, to subway ticket machines and in-flight entertainment systems. Interacting with dynamic touchscreens is difficult non-visually because the visual user interfaces change, interactions often occur over multiple different screens, and it is easy to accidentally trigger interface actions while exploring the screen. To solve these problems, we introduce StateLens - a three-part reverse engineering solution that makes existing dynamic touchscreens accessible. First, StateLens reverse engineers the underlying state diagrams of existing interfaces using point-of-view videos found online or taken by users using a hybrid crowd-computer vision pipeline. Second, using the state diagrams, StateLens automatically generates conversational agents to guide blind users through specifying the tasks that the interface can perform, allowing the StateLens iOS application to provide interactive guidance and feedback so that blind users can access the interface. Finally, a set of 3D-printed accessories enable blind people to explore capacitive touchscreens without the risk of triggering accidental touches on the interface. Our technical evaluation shows that StateLens can accurately reconstruct interfaces from stationary, hand-held, and web videos; and, a user study of the complete system demonstrates that StateLens successfully enables blind users to access otherwise inaccessible dynamic touchscreens.
AI technologies have the potential to dramatically impact the lives of people with disabilities (PWD). Indeed, improving the lives of PWD is a motivator for many state-of-the-art AI systems, such as automated speech recognition tools that can caption videos for people who are deaf and hard of hearing, or language prediction algorithms that can augment communication for people with speech or cognitive disabilities. However, widely deployed AI systems may not work properly for PWD, or worse, may actively discriminate against them. These considerations regarding fairness in AI for PWD have thus far received little attention. In this position paper, we identify potential areas of concern regarding how several AI technology categories may impact particular disability constituencies if care is not taken in their design, development, and testing. We intend for this risk assessment of how various classes of AI might interact with various classes of disability to provide a roadmap for future research that is needed to gather data, test these hypotheses, and build more inclusive algorithms.
The study of algorithms to automatically answer visual questions currently is motivated by visual question answering (VQA) datasets constructed in artificial VQA settings. We propose VizWiz, the first goal-oriented VQA dataset arising from a natural VQA setting. VizWiz consists of over 31,000 visual questions originating from blind people who each took a picture using a mobile phone and recorded a spoken question about it, together with 10 crowdsourced answers per visual question. VizWiz differs from the many existing VQA datasets because (1) images are captured by blind photographers and so are often poor quality, (2) questions are spoken and so are more conversational, and (3) often visual questions cannot be answered. Evaluation of modern algorithms for answering visual questions and deciding if a visual question is answerable reveals that VizWiz is a challenging dataset. We introduce this dataset to encourage a larger community to develop more generalized algorithms that can assist blind people.