Abstract:Knowledge Distillation (KD) has been widely used to improve the quality of latency sensitive models serving live traffic. However, applying KD in production recommender systems with low traffic is challenging: the limited amount of data restricts the teacher model size, and the cost of training a large dedicated teacher may not be justified. Cross-domain KD offers a cost-effective alternative by leveraging a teacher from a data-rich source domain, but introduces unique technical difficulties, as the features, user interfaces, and prediction tasks can significantly differ. We present a case study of using zero-shot cross-domain KD for multi-task ranking models, transferring knowledge from a (100x) large-scale video recommendation platform (YouTube) to a music recommendation application with significantly lower traffic. We share offline and live experiment results and present findings evaluating different KD techniques in this setting across two ranking models on the music app. Our results demonstrate that zero-shot cross-domain KD is a practical and effective approach to improve the performance of ranking models on low traffic surfaces.
Abstract:Large-language Models (LLMs) have been extremely successful at tasks like complex dialogue understanding, reasoning and coding due to their emergent abilities. These emergent abilities have been extended with multi-modality to include image, audio, and video capabilities. Recommender systems, on the other hand, have been critical for information seeking and item discovery needs. Recently, there have been attempts to apply LLMs for recommendations. One difficulty of current attempts is that the underlying LLM is usually not trained on the recommender system data, which largely contains user interaction signals and is often not publicly available. Another difficulty is user interaction signals often have a different pattern from natural language text, and it is currently unclear if the LLM training setup can learn more non-trivial knowledge from interaction signals compared with traditional recommender system methods. Finally, it is difficult to train multiple LLMs for different use-cases, and to retain the original language and reasoning abilities when learning from recommender system data. To address these three limitations, we propose an Item-Language Model (ILM), which is composed of an item encoder to produce text-aligned item representations that encode user interaction signals, and a frozen LLM that can understand those item representations with preserved pretrained knowledge. We conduct extensive experiments which demonstrate both the importance of the language-alignment and of user interaction knowledge in the item encoder.