Towards an Online Empathetic Chatbot with Emotion Causes

Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence, it is critical to learn the causes that evoke the users' emotion for empathetic responding, a.k.a. emotion causes. To gather emotion causes in online environments, we leverage counseling strategies and develop an empathetic chatbot to utilize the causal emotion information. On a real-world online dataset, we verify the effectiveness of the proposed approach by comparing our chatbot with several SOTA methods using automatic metrics, expert-based human judgements as well as user-based online evaluation.

Writing Polishment with Simile: Task, Dataset and A Neural Approach

A simile is a figure of speech that directly makes a comparison, showing similarities between two different things, e.g. "Reading papers can be dull sometimes,like watching grass grow". Human writers often interpolate appropriate similes into proper locations of the plain text to vivify their writings. However, none of existing work has explored neural simile interpolation, including both locating and generation. In this paper, we propose a new task of Writing Polishment with Simile (WPS) to investigate whether machines are able to polish texts with similes as we human do. Accordingly, we design a two-staged Locate&Gen model based on transformer architecture. Our model firstly locates where the simile interpolation should happen, and then generates a location-specific simile. We also release a large-scale Chinese Simile (CS) dataset containing 5 million similes with context. The experimental results demonstrate the feasibility of WPS task and shed light on the future research directions towards better automatic text polishment.