Where Do Deep-Research Agents Go Wrong? Span-Level Error Localization in Agent Trajectories

Deep-research agents solve tasks through long trajectories of search, tool use, evidence inspection, and answer synthesis. Evaluation based on final answers shows whether an agent succeeds, but not which parts of the trajectory make the answer unreliable. We study span-level error localization for deep-research agents. We collect 2,790 real trajectories from two agent frameworks, three backbone models, and three benchmarks, convert raw logs into semantic spans, and annotate harmful error spans through LLM-assisted expert review. From these annotations, we build TELBench, a 1,000-instance benchmark for identifying error spans among normal exploration, failed searches, tentative hypotheses, and harmless noise. We further propose DRIFT, a claim-centric auditing framework that tracks agent claims, checks their support in trajectory evidence, and marks spans where unsupported or conflicting claims affect the answer path. Experiments across model families and auditing frameworks show that DRIFT improves span-level error localization and first-error accuracy by up to 30 percentage points. Our work provides a process-level view of reliability in deep-research agents.

DR$^{3}$-Eval: Towards Realistic and Reproducible Deep Research Evaluation

Deep Research Agents (DRAs) aim to solve complex, long-horizon research tasks involving planning, retrieval, multimodal understanding, and report generation, yet their evaluation remains challenging due to dynamic web environments and ambiguous task definitions. We propose DR$^{3}$-Eval, a realistic and reproducible benchmark for evaluating deep research agents on multimodal, multi-file report generation. DR$^{3}$-Eval is constructed from authentic user-provided materials and paired with a per-task static research sandbox corpus that simulates open-web complexity while remaining fully verifiable, containing supportive documents, distractors, and noise. Moreover, we introduce a multi-dimensional evaluation framework measuring Information Recall, Factual Accuracy, Citation Coverage, Instruction Following, and Depth Quality, and validate its alignment with human judgments. Experiments with our developed multi-agent system DR$^{3}$-Agent based on multiple state-of-the-art language models demonstrate that DR$^{3}$-Eval is highly challenging and reveals critical failure modes in retrieval robustness and hallucination control. Our code and data are publicly available.