A Scope Sensitive and Result Attentive Model for Multi-Intent Spoken Language Understanding

Multi-Intent Spoken Language Understanding (SLU), a novel and more complex scenario of SLU, is attracting increasing attention. Unlike traditional SLU, each intent in this scenario has its specific scope. Semantic information outside the scope even hinders the prediction, which tremendously increases the difficulty of intent detection. More seriously, guiding slot filling with these inaccurate intent labels suffers error propagation problems, resulting in unsatisfied overall performance. To solve these challenges, in this paper, we propose a novel Scope-Sensitive Result Attention Network (SSRAN) based on Transformer, which contains a Scope Recognizer (SR) and a Result Attention Network (RAN). Scope Recognizer assignments scope information to each token, reducing the distraction of out-of-scope tokens. Result Attention Network effectively utilizes the bidirectional interaction between results of slot filling and intent detection, mitigating the error propagation problem. Experiments on two public datasets indicate that our model significantly improves SLU performance (5.4\% and 2.1\% on Overall accuracy) over the state-of-the-art baseline.

Capture Salient Historical Information: A Fast and Accurate Non-Autoregressive Model for Multi-turn Spoken Language Understanding

Spoken Language Understanding (SLU), a core component of the task-oriented dialogue system, expects a shorter inference facing the impatience of human users. Existing work increases inference speed by designing non-autoregressive models for single-turn SLU tasks but fails to apply to multi-turn SLU in confronting the dialogue history. The intuitive idea is to concatenate all historical utterances and utilize the non-autoregressive models directly. However, this approach seriously misses the salient historical information and suffers from the uncoordinated-slot problems. To overcome those shortcomings, we propose a novel model for multi-turn SLU named Salient History Attention with Layer-Refined Transformer (SHA-LRT), which composes of an SHA module, a Layer-Refined Mechanism (LRM), and a Slot Label Generation (SLG) task. SHA captures salient historical information for the current dialogue from both historical utterances and results via a well-designed history-attention mechanism. LRM predicts preliminary SLU results from Transformer's middle states and utilizes them to guide the final prediction, and SLG obtains the sequential dependency information for the non-autoregressive encoder. Experiments on public datasets indicate that our model significantly improves multi-turn SLU performance (17.5% on Overall) with accelerating (nearly 15 times) the inference process over the state-of-the-art baseline as well as effective on the single-turn SLU tasks.

An Effective Non-Autoregressive Model for Spoken Language Understanding

Spoken Language Understanding (SLU), a core component of the task-oriented dialogue system, expects a shorter inference latency due to the impatience of humans. Non-autoregressive SLU models clearly increase the inference speed but suffer uncoordinated-slot problems caused by the lack of sequential dependency information among each slot chunk. To gap this shortcoming, in this paper, we propose a novel non-autoregressive SLU model named Layered-Refine Transformer, which contains a Slot Label Generation (SLG) task and a Layered Refine Mechanism (LRM). SLG is defined as generating the next slot label with the token sequence and generated slot labels. With SLG, the non-autoregressive model can efficiently obtain dependency information during training and spend no extra time in inference. LRM predicts the preliminary SLU results from Transformer's middle states and utilizes them to guide the final prediction. Experiments on two public datasets indicate that our model significantly improves SLU performance (1.5\% on Overall accuracy) while substantially speed up (more than 10 times) the inference process over the state-of-the-art baseline.

A Result based Portable Framework for Spoken Language Understanding

Spoken language understanding (SLU), which is a core component of the task-oriented dialogue system, has made substantial progress in the research of single-turn dialogue. However, the performance in multi-turn dialogue is still not satisfactory in the sense that the existing multi-turn SLU methods have low portability and compatibility for other single-turn SLU models. Further, existing multi-turn SLU methods do not exploit the historical predicted results when predicting the current utterance, which wastes helpful information. To gap those shortcomings, in this paper, we propose a novel Result-based Portable Framework for SLU (RPFSLU). RPFSLU allows most existing single-turn SLU models to obtain the contextual information from multi-turn dialogues and takes full advantage of predicted results in the dialogue history during the current prediction. Experimental results on the public dataset KVRET have shown that all SLU models in baselines acquire enhancement by RPFSLU on multi-turn SLU tasks.

On the Generation of Medical Dialogues for COVID-19

Under the pandemic of COVID-19, people experiencing COVID19-related symptoms or exposed to risk factors have a pressing need to consult doctors. Due to hospital closure, a lot of consulting services have been moved online. Because of the shortage of medical professionals, many people cannot receive online consultations timely. To address this problem, we aim to develop a medical dialogue system that can provide COVID19-related consultations. We collected two dialogue datasets -CovidDialog- (in English and Chinese respectively) containing conversations between doctors and patients about COVID-19. On these two datasets, we train several dialogue generation models based on Transformer, GPT, and BERT-GPT. Since the two COVID-19 dialogue datasets are small in size, which bears high risk of overfitting, we leverage transfer learning to mitigate data deficiency. Specifically, we take the pretrained models of Transformer, GPT, and BERT-GPT on dialog datasets and other large-scale texts, then finetune them on our CovidDialog datasets. Experiments demonstrate that these approaches are promising in generating meaningful medical dialogues about COVID-19. But more advanced approaches are needed to build a fully useful dialogue system that can offer accurate COVID-related consultations. The data and code are available at https://github.com/UCSD-AI4H/COVID-Dialogue

Interactive Variance Attention based Online Spoiler Detection for Time-Sync Comments

Nowadays, time-sync comment (TSC), a new form of interactive comments, has become increasingly popular in Chinese video websites. By posting TSCs, people can easily express their feelings and exchange their opinions with others when watching online videos. However, some spoilers appear among the TSCs. These spoilers reveal crucial plots in videos that ruin people's surprise when they first watch the video. In this paper, we proposed a novel Similarity-Based Network with Interactive Variance Attention (SBN-IVA) to classify comments as spoilers or not. In this framework, we firstly extract textual features of TSCs through the word-level attentive encoder. We design Similarity-Based Network (SBN) to acquire neighbor and keyframe similarity according to semantic similarity and timestamps of TSCs. Then, we implement Interactive Variance Attention (IVA) to eliminate the impact of noise comments. Finally, we obtain the likelihood of spoiler based on the difference between the neighbor and keyframe similarity. Experiments show SBN-IVA is on average 11.2\% higher than the state-of-the-art method on F1-score in baselines.

Legal Judgment Prediction via Multi-Perspective Bi-Feedback Network

The Legal Judgment Prediction (LJP) is to determine judgment results based on the fact descriptions of the cases. LJP usually consists of multiple subtasks, such as applicable law articles prediction, charges prediction, and the term of the penalty prediction. These multiple subtasks have topological dependencies, the results of which affect and verify each other. However, existing methods use dependencies of results among multiple subtasks inefficiently. Moreover, for cases with similar descriptions but different penalties, current methods cannot predict accurately because the word collocation information is ignored. In this paper, we propose a Multi-Perspective Bi-Feedback Network with the Word Collocation Attention mechanism based on the topology structure among subtasks. Specifically, we design a multi-perspective forward prediction and backward verification framework to utilize result dependencies among multiple subtasks effectively. To distinguish cases with similar descriptions but different penalties, we integrate word collocations features of fact descriptions into the network via an attention mechanism. The experimental results show our model achieves significant improvements over baselines on all prediction tasks.