A New Generation of Perspective API: Efficient Multilingual Character-level Transformers

On the world wide web, toxic content detectors are a crucial line of defense against potentially hateful and offensive messages. As such, building highly effective classifiers that enable a safer internet is an important research area. Moreover, the web is a highly multilingual, cross-cultural community that develops its own lingo over time. As such, it is crucial to develop models that are effective across a diverse range of languages, usages, and styles. In this paper, we present the fundamentals behind the next version of the Perspective API from Google Jigsaw. At the heart of the approach is a single multilingual token-free Charformer model that is applicable across a range of languages, domains, and tasks. We demonstrate that by forgoing static vocabularies, we gain flexibility across a variety of settings. We additionally outline the techniques employed to make such a byte-level model efficient and feasible for productionization. Through extensive experiments on multilingual toxic comment classification benchmarks derived from real API traffic and evaluation on an array of code-switching, covert toxicity, emoji-based hate, human-readable obfuscation, distribution shift, and bias evaluation settings, we show that our proposed approach outperforms strong baselines. Finally, we present our findings from deploying this system in production.

Transformer Memory as a Differentiable Search Index

In this paper, we demonstrate that information retrieval can be accomplished with a single Transformer, in which all information about the corpus is encoded in the parameters of the model. To this end, we introduce the Differentiable Search Index (DSI), a new paradigm that learns a text-to-text model that maps string queries directly to relevant docids; in other words, a DSI model answers queries directly using only its parameters, dramatically simplifying the whole retrieval process. We study variations in how documents and their identifiers are represented, variations in training procedures, and the interplay between models and corpus sizes. Experiments demonstrate that given appropriate design choices, DSI significantly outperforms strong baselines such as dual encoder models. Moreover, DSI demonstrates strong generalization capabilities, outperforming a BM25 baseline in a zero-shot setup.

ExT5: Towards Extreme Multi-Task Scaling for Transfer Learning

Despite the recent success of multi-task learning and transfer learning for natural language processing (NLP), few works have systematically studied the effect of scaling up the number of tasks during pre-training. Towards this goal, this paper introduces ExMix (Extreme Mixture): a massive collection of 107 supervised NLP tasks across diverse domains and task-families. Using ExMix, we study the effect of multi-task pre-training at the largest scale to date, and analyze co-training transfer amongst common families of tasks. Through this analysis, we show that manually curating an ideal set of tasks for multi-task pre-training is not straightforward, and that multi-task scaling can vastly improve models on its own. Finally, we propose ExT5: a model pre-trained using a multi-task objective of self-supervised span denoising and supervised ExMix. Via extensive experiments, we show that ExT5 outperforms strong T5 baselines on SuperGLUE, GEM, Rainbow, Closed-Book QA tasks, and several tasks outside of ExMix. ExT5 also significantly improves sample efficiency while pre-training.

Charformer: Fast Character Transformers via Gradient-based Subword Tokenization

State-of-the-art models in natural language processing rely on separate rigid subword tokenization algorithms, which limit their generalization ability and adaptation to new settings. In this paper, we propose a new model inductive bias that learns a subword tokenization end-to-end as part of the model. To this end, we introduce a soft gradient-based subword tokenization module (GBST) that automatically learns latent subword representations from characters in a data-driven fashion. Concretely, GBST enumerates candidate subword blocks and learns to score them in a position-wise fashion using a block scoring network. We additionally introduce Charformer, a deep Transformer model that integrates GBST and operates on the byte level. Via extensive experiments on English GLUE, multilingual, and noisy text datasets, we show that Charformer outperforms a series of competitive byte-level baselines while generally performing on par and sometimes outperforming subword-based models. Additionally, Charformer is fast, improving the speed of both vanilla byte-level and subword-level Transformers by 28%-100% while maintaining competitive quality. We believe this work paves the way for highly performant token-free models that are trained completely end-to-end.

AgreeSum: Agreement-Oriented Multi-Document Summarization

We aim to renew interest in a particular multi-document summarization (MDS) task which we call AgreeSum: agreement-oriented multi-document summarization. Given a cluster of articles, the goal is to provide abstractive summaries that represent information common and faithful to all input articles. Given the lack of existing datasets, we create a dataset for AgreeSum, and provide annotations on article-summary entailment relations for a subset of the clusters in the dataset. We aim to create strong baselines for the task by applying the top-performing pretrained single-document summarization model PEGASUS onto AgreeSum, leveraging both annotated clusters by supervised losses, and unannotated clusters by T5-based entailment-related and language-related losses. Compared to other baselines, both automatic evaluation and human evaluation show better article-summary and cluster-summary entailment in generated summaries. On a separate note, we hope that our article-summary entailment annotations contribute to the community's effort in improving abstractive summarization faithfulness.

Quiz-Style Question Generation for News Stories

A large majority of American adults get at least some of their news from the Internet. Even though many online news products have the goal of informing their users about the news, they lack scalable and reliable tools for measuring how well they are achieving this goal, and therefore have to resort to noisy proxy metrics (e.g., click-through rates or reading time) to track their performance. As a first step towards measuring news informedness at a scale, we study the problem of quiz-style multiple-choice question generation, which may be used to survey users about their knowledge of recent news. In particular, we formulate the problem as two sequence-to-sequence tasks: question-answer generation (QAG) and distractor, or incorrect answer, generation (DG). We introduce NewsQuizQA, the first dataset intended for quiz-style question-answer generation, containing 20K human written question-answer pairs from 5K news article summaries. Using this dataset, we propose a series of novel techniques for applying large pre-trained Transformer encoder-decoder models, namely PEGASUS and T5, to the tasks of question-answer generation and distractor generation. We show that our models outperform strong baselines using both automated metrics and human raters. We provide a case study of running weekly quizzes on real-world users via the Google Surveys platform over the course of two months. We found that users generally found the automatically generated questions to be educational and enjoyable. Finally, to serve the research community, we are releasing the NewsQuizQA dataset.