The DSA Transparency Database: Auditing Self-reported Moderation Actions by Social Media

Since September 2023, the Digital Services Act (DSA) obliges large online platforms to submit detailed data on each moderation action they take within the European Union (EU) to the DSA Transparency Database. From its inception, this centralized database has sparked scholarly interest as an unprecedented and potentially unique trove of data on real-world online moderation. Here, we thoroughly analyze all 195.61M records submitted by the eight largest social media platforms in the EU during the first 60 days of the database. Specifically, we conduct a platform-wise comparative study of their: volume of moderation actions, grounds for decision, types of applied restrictions, types of moderated content, timeliness in undertaking and submitting moderation actions, and use of automation. Furthermore, we systematically cross-check the contents of the database with the platforms' own transparency reports. Our analyses reveal that (i) the platforms adhered only in part to the philosophy and structure of the database, (ii) the structure of the database is partially inadequate for the platforms' reporting needs, (iii) the platforms exhibited substantial differences in their moderation actions, (iv) a remarkable fraction of the database data is inconsistent, (v) the platform X (formerly Twitter) presents the most inconsistencies. Our findings have far-reaching implications for policymakers and scholars across diverse disciplines. They offer guidance for future regulations that cater to the reporting needs of online platforms in general, but also highlight opportunities to improve and refine the database itself.

Demystifying Misconceptions in Social Bots Research

The science of social bots seeks knowledge and solutions to one of the most debated forms of online misinformation. Yet, social bots research is plagued by widespread biases, hyped results, and misconceptions that set the stage for ambiguities, unrealistic expectations, and seemingly irreconcilable findings. Overcoming such issues is instrumental towards ensuring reliable solutions and reaffirming the validity of the scientific method. In this contribution we revise some recent results in social bots research, highlighting and correcting factual errors as well as methodological and conceptual issues. More importantly, we demystify common misconceptions, addressing fundamental points on how social bots research is discussed. Our analysis surfaces the need to discuss misinformation research in a rigorous, unbiased, and responsible way. This article bolsters such effort by identifying and refuting common fallacious arguments used by both proponents and opponents of social bots research as well as providing indications on the correct methodologies and sound directions for future research in the field.

Temporal Dynamics of Coordinated Online Behavior: Stability, Archetypes, and Influence

Large-scale online campaigns, malicious or otherwise, require a significant degree of coordination among participants, which sparked interest in the study of coordinated online behavior. State-of-the-art methods for detecting coordinated behavior perform static analyses, disregarding the temporal dynamics of coordination. Here, we carry out the first dynamic analysis of coordinated behavior. To reach our goal we build a multiplex temporal network and we perform dynamic community detection to identify groups of users that exhibited coordinated behaviors in time. Thanks to our novel approach we find that: (i) coordinated communities feature variable degrees of temporal instability; (ii) dynamic analyses are needed to account for such instability, and results of static analyses can be unreliable and scarcely representative of unstable communities; (iii) some users exhibit distinct archetypal behaviors that have important practical implications; (iv) content and network characteristics contribute to explaining why users leave and join coordinated communities. Our results demonstrate the advantages of dynamic analyses and open up new directions of research on the unfolding of online debates, on the strategies of coordinated communities, and on the patterns of online influence.

MulBot: Unsupervised Bot Detection Based on Multivariate Time Series

Online social networks are actively involved in the removal of malicious social bots due to their role in the spread of low quality information. However, most of the existing bot detectors are supervised classifiers incapable of capturing the evolving behavior of sophisticated bots. Here we propose MulBot, an unsupervised bot detector based on multivariate time series (MTS). For the first time, we exploit multidimensional temporal features extracted from user timelines. We manage the multidimensionality with an LSTM autoencoder, which projects the MTS in a suitable latent space. Then, we perform a clustering step on this encoded representation to identify dense groups of very similar users -- a known sign of automation. Finally, we perform a binary classification task achieving f1-score $= 0.99$, outperforming state-of-the-art methods (f1-score $\le 0.97$). Not only does MulBot achieve excellent results in the binary classification task, but we also demonstrate its strengths in a novel and practically-relevant task: detecting and separating different botnets. In this multi-class classification task we achieve f1-score $= 0.96$. We conclude by estimating the importance of the different features used in our model and by evaluating MulBot's capability to generalize to new unseen bots, thus proposing a solution to the generalization deficiencies of supervised bot detectors.

Personalized Interventions for Online Moderation

Current online moderation follows a one-size-fits-all approach, where each intervention is applied in the same way to all users. This naive approach is challenged by established socio-behavioral theories and by recent empirical results that showed the limited effectiveness of such interventions. We propose a paradigm-shift in online moderation by moving towards a personalized and user-centered approach. Our multidisciplinary vision combines state-of-the-art theories and practices in diverse fields such as computer science, sociology and psychology, to design personalized moderation interventions (PMIs). In outlining the path leading to the next-generation of moderation interventions, we also discuss the most prominent challenges introduced by such a disruptive change.

Fine-Grained Prediction of Political Leaning on Social Media with Unsupervised Deep Learning

Predicting the political leaning of social media users is an increasingly popular task, given its usefulness for electoral forecasts, opinion dynamics models and for studying the political dimension of polarization and disinformation. Here, we propose a novel unsupervised technique for learning fine-grained political leaning from the textual content of social media posts. Our technique leverages a deep neural network for learning latent political ideologies in a representation learning task. Then, users are projected in a low-dimensional ideology space where they are subsequently clustered. The political leaning of a user is automatically derived from the cluster to which the user is assigned. We evaluated our technique in two challenging classification tasks and we compared it to baselines and other state-of-the-art approaches. Our technique obtains the best results among all unsupervised techniques, with micro F1 = 0.426 in the 8-class task and micro F1 = 0.772 in the 3-class task. Other than being interesting on their own, our results also pave the way for the development of new and better unsupervised approaches for the detection of fine-grained political leaning.

Adversarial machine learning for protecting against online manipulation

Adversarial examples are inputs to a machine learning system that result in an incorrect output from that system. Attacks launched through this type of input can cause severe consequences: for example, in the field of image recognition, a stop signal can be misclassified as a speed limit indication.However, adversarial examples also represent the fuel for a flurry of research directions in different domains and applications. Here, we give an overview of how they can be profitably exploited as powerful tools to build stronger learning models, capable of better-withstanding attacks, for two crucial tasks: fake news and social bot detection.

The Spread of Propaganda by Coordinated Communities on Social Media

Large-scale manipulations on social media have two important characteristics: (i) use of \textit{propaganda} to influence others, and (ii) adoption of coordinated behavior to spread it and to amplify its impact. Despite the connection between them, these two characteristics have so far been considered in isolation. Here we aim to bridge this gap. In particular, we analyze the spread of propaganda and its interplay with coordinated behavior on a large Twitter dataset about the 2019 UK general election. We first propose and evaluate several metrics for measuring the use of propaganda on Twitter. Then, we investigate the use of propaganda by different coordinated communities that participated in the online debate. The combination of the use of propaganda and coordinated behavior allows us to uncover the authenticity and harmfulness of the different communities. Finally, we compare our measures of propaganda and coordination with automation (i.e., bot) scores and Twitter suspensions, revealing interesting trends. From a theoretical viewpoint, we introduce a methodology for analyzing several important dimensions of online behavior that are seldom conjointly considered. From a practical viewpoint, we provide new insights into authentic and inauthentic online activities during the 2019 UK general election.

A Survey on Multimodal Disinformation Detection

Recent years have witnessed the proliferation of fake news, propaganda, misinformation, and disinformation online. While initially this was mostly about textual content, over time images and videos gained popularity, as they are much easier to consume, attract much more attention, and spread further than simple text. As a result, researchers started targeting different modalities and combinations thereof. As different modalities are studied in different research communities, with insufficient interaction, here we offer a survey that explores the state-of-the-art on multimodal disinformation detection covering various combinations of modalities: text, images, audio, video, network structure, and temporal information. Moreover, while some studies focused on factuality, others investigated how harmful the content is. While these two components in the definition of disinformation -- (i) factuality and (ii) harmfulness, are equally important, they are typically studied in isolation. Thus, we argue for the need to tackle disinformation detection by taking into account multiple modalities as well as both factuality and harmfulness, in the same framework. Finally, we discuss current challenges and future research directions.

A Survey on Computational Propaganda Detection

Propaganda campaigns aim at influencing people's mindset with the purpose of advancing a specific agenda. They exploit the anonymity of the Internet, the micro-profiling ability of social networks, and the ease of automatically creating and managing coordinated networks of accounts, to reach millions of social network users with persuasive messages, specifically targeted to topics each individual user is sensitive to, and ultimately influencing the outcome on a targeted issue. In this survey, we review the state of the art on computational propaganda detection from the perspective of Natural Language Processing and Network Analysis, arguing about the need for combined efforts between these communities. We further discuss current challenges and future research directions.