Behind the Prompt: The Agent-User Problem in Information Retrieval

User models in information retrieval rest on a foundational assumption that observed behavior reveals intent. This assumption collapses when the user is an AI agent privately configured by a human operator. For any action an agent takes, a hidden instruction could have produced identical output - making intent non-identifiable at the individual level. This is not a detection problem awaiting better tools; it is a structural property of any system where humans configure agents behind closed doors. We investigate the agent-user problem through a large-scale corpus from an agent-native social platform: 370K posts from 47K agents across 4K communities. Our findings are threefold: (1) individual agent actions cannot be classified as autonomous or operator-directed from observables; (2) population-level platform signals still separate agents into meaningful quality tiers, but a click model trained on agent interactions degrades steadily (-8.5% AUC) as lower-quality agents enter training data; (3) cross-community capability references spread endemically ($R_0$ 1.26-3.53) and resist suppression even under aggressive modeled intervention. For retrieval systems, the question is no longer whether agent users will arrive, but whether models built on human-intent assumptions will survive their presence.

Beyond the Click: A Framework for Inferring Cognitive Traces in Search

User simulators are essential for evaluating search systems, but they primarily copy user actions without understanding the underlying thought process. This gap exists since large-scale interaction logs record what users do, but not what they might be thinking or feeling, such as confusion or satisfaction. To solve this problem, we present a framework to infer cognitive traces from behavior logs. Our method uses a multi-agent system grounded in Information Foraging Theory (IFT) and human expert judgment. These traces improve model performance on tasks like forecasting session outcomes and user struggle recovery. We release a collection of annotations for several public datasets, including AOL and Stack Overflow, and an open-source tool that allows researchers to apply our method to their own data. This work provides the tools and data needed to build more human-like user simulators and to assess retrieval systems on user-oriented dimensions of performance.

UXSim: Towards a Hybrid User Search Simulation

Simulating nuanced user experiences within complex interactive search systems poses distinct challenge for traditional methodologies, which often rely on static user proxies or, more recently, on standalone large language model (LLM) agents that may lack deep, verifiable grounding. The true dynamism and personalization inherent in human-computer interaction demand a more integrated approach. This work introduces UXSim, a novel framework that integrates both approaches. It leverages grounded data from traditional simulators to inform and constrain the reasoning of an adaptive LLM agent. This synthesis enables more accurate and dynamic simulations of user behavior while also providing a pathway for the explainable validation of the underlying cognitive processes.

Generative Agents Navigating Digital Libraries

In the rapidly evolving field of digital libraries, the development of large language models (LLMs) has opened up new possibilities for simulating user behavior. This innovation addresses the longstanding challenge in digital library research: the scarcity of publicly available datasets on user search patterns due to privacy concerns. In this context, we introduce Agent4DL, a user search behavior simulator specifically designed for digital library environments. Agent4DL generates realistic user profiles and dynamic search sessions that closely mimic actual search strategies, including querying, clicking, and stopping behaviors tailored to specific user profiles. Our simulator's accuracy in replicating real user interactions has been validated through comparisons with real user data. Notably, Agent4DL demonstrates competitive performance compared to existing user search simulators such as SimIIR 2.0, particularly in its ability to generate more diverse and context-aware user behaviors.

OwlerLite: Scope- and Freshness-Aware Web Retrieval for LLM Assistants

Browser-based language models often use retrieval-augmented generation (RAG) but typically rely on fixed, outdated indices that give users no control over which sources are consulted. This can lead to answers that mix trusted and untrusted content or draw on stale information. We present OwlerLite, a browser-based RAG system that makes user-defined scopes and data freshness central to retrieval. Users define reusable scopes-sets of web pages or sources-and select them when querying. A freshness-aware crawler monitors live pages, uses a semantic change detector to identify meaningful updates, and selectively re-indexes changed content. OwlerLite integrates text relevance, scope choice, and recency into a unified retrieval model. Implemented as a browser extension, it represents a step toward more controllable and trustworthy web assistants.

In-Browser Agents for Search Assistance

A fundamental tension exists between the demand for sophisticated AI assistance in web search and the need for user data privacy. Current centralized models require users to transmit sensitive browsing data to external services, which limits user control. In this paper, we present a browser extension that provides a viable in-browser alternative. We introduce a hybrid architecture that functions entirely on the client side, combining two components: (1) an adaptive probabilistic model that learns a user's behavioral policy from direct feedback, and (2) a Small Language Model (SLM), running in the browser, which is grounded by the probabilistic model to generate context-aware suggestions. To evaluate this approach, we conducted a three-week longitudinal user study with 18 participants. Our results show that this privacy-preserving approach is highly effective at adapting to individual user behavior, leading to measurably improved search efficiency. This work demonstrates that sophisticated AI assistance is achievable without compromising user privacy or data control.

From SERPs to Agents: A Platform for Comparative Studies of Information Interaction

The diversification of information access systems, from RAG to autonomous agents, creates a critical need for comparative user studies. However, the technical overhead to deploy and manage these distinct systems is a major barrier. We present UXLab, an open-source system for web-based user studies that addresses this challenge. Its core is a web-based dashboard enabling the complete, no-code configuration of complex experimental designs. Researchers can visually manage the full study, from recruitment to comparing backends like traditional search, vector databases, and LLMs. We demonstrate UXLab's value via a micro case study comparing user behavior with RAG versus an autonomous agent. UXLab allows researchers to focus on experimental design and analysis, supporting future multi-modal interaction research.

Variations in Relevance Judgments and the Shelf Life of Test Collections

The fundamental property of Cranfield-style evaluations, that system rankings are stable even when assessors disagree on individual relevance decisions, was validated on traditional test collections. However, the paradigm shift towards neural retrieval models affected the characteristics of modern test collections, e.g., documents are short, judged with four grades of relevance, and information needs have no descriptions or narratives. Under these changes, it is unclear whether assessor disagreement remains negligible for system comparisons. We investigate this aspect under the additional condition that the few modern test collections are heavily re-used. Given more possible query interpretations due to less formalized information needs, an ''expiration date'' for test collections might be needed if top-effectiveness requires overfitting to a single interpretation of relevance. We run a reproducibility study and re-annotate the relevance judgments of the 2019 TREC Deep Learning track. We can reproduce prior work in the neural retrieval setting, showing that assessor disagreement does not affect system rankings. However, we observe that some models substantially degrade with our new relevance judgments, and some have already reached the effectiveness of humans as rankers, providing evidence that test collections can expire.

Report on the Workshop on Simulations for Information Access (Sim4IA 2024) at SIGIR 2024

This paper is a report of the Workshop on Simulations for Information Access (Sim4IA) workshop at SIGIR 2024. The workshop had two keynotes, a panel discussion, nine lightning talks, and two breakout sessions. Key takeaways were user simulation's importance in academia and industry, the possible bridging of online and offline evaluation, and the issues of organizing a companion shared task around user simulations for information access. We report on how we organized the workshop, provide a brief overview of what happened at the workshop, and summarize the main topics and findings of the workshop and future work.

PersonaRAG: Enhancing Retrieval-Augmented Generation Systems with User-Centric Agents

Large Language Models (LLMs) struggle with generating reliable outputs due to outdated knowledge and hallucinations. Retrieval-Augmented Generation (RAG) models address this by enhancing LLMs with external knowledge, but often fail to personalize the retrieval process. This paper introduces PersonaRAG, a novel framework incorporating user-centric agents to adapt retrieval and generation based on real-time user data and interactions. Evaluated across various question answering datasets, PersonaRAG demonstrates superiority over baseline models, providing tailored answers to user needs. The results suggest promising directions for user-adapted information retrieval systems.