PROMINET: Prototype-based Multi-View Network for Interpretable Email Response Prediction

Email is a widely used tool for business communication, and email marketing has emerged as a cost-effective strategy for enterprises. While previous studies have examined factors affecting email marketing performance, limited research has focused on understanding email response behavior by considering email content and metadata. This study proposes a Prototype-based Multi-view Network (PROMINET) that incorporates semantic and structural information from email data. By utilizing prototype learning, the PROMINET model generates latent exemplars, enabling interpretable email response prediction. The model maps learned semantic and structural exemplars to observed samples in the training data at different levels of granularity, such as document, sentence, or phrase. The approach is evaluated on two real-world email datasets: the Enron corpus and an in-house Email Marketing corpus. Experimental results demonstrate that the PROMINET model outperforms baseline models, achieving a ~3% improvement in F1 score on both datasets. Additionally, the model provides interpretability through prototypes at different granularity levels while maintaining comparable performance to non-interpretable models. The learned prototypes also show potential for generating suggestions to enhance email text editing and improve the likelihood of effective email responses. This research contributes to enhancing sender-receiver communication and customer engagement in email interactions.

M-SENSE: Modeling Narrative Structure in Short Personal Narratives Using Protagonist's Mental Representations

Narrative is a ubiquitous component of human communication. Understanding its structure plays a critical role in a wide variety of applications, ranging from simple comparative analyses to enhanced narrative retrieval, comprehension, or reasoning capabilities. Prior research in narratology has highlighted the importance of studying the links between cognitive and linguistic aspects of narratives for effective comprehension. This interdependence is related to the textual semantics and mental language in narratives, referring to characters' motivations, feelings or emotions, and beliefs. However, this interdependence is hardly explored for modeling narratives. In this work, we propose the task of automatically detecting prominent elements of the narrative structure by analyzing the role of characters' inferred mental state along with linguistic information at the syntactic and semantic levels. We introduce a STORIES dataset of short personal narratives containing manual annotations of key elements of narrative structure, specifically climax and resolution. To this end, we implement a computational model that leverages the protagonist's mental state information obtained from a pre-trained model trained on social commonsense knowledge and integrates their representations with contextual semantic embed-dings using a multi-feature fusion approach. Evaluating against prior zero-shot and supervised baselines, we find that our model is able to achieve significant improvements in the task of identifying climax and resolution.

Interpretable Multi-Modal Hate Speech Detection

With growing role of social media in shaping public opinions and beliefs across the world, there has been an increased attention to identify and counter the problem of hate speech on social media. Hate speech on online spaces has serious manifestations, including social polarization and hate crimes. While prior works have proposed automated techniques to detect hate speech online, these techniques primarily fail to look beyond the textual content. Moreover, few attempts have been made to focus on the aspects of interpretability of such models given the social and legal implications of incorrect predictions. In this work, we propose a deep neural multi-modal model that can: (a) detect hate speech by effectively capturing the semantics of the text along with socio-cultural context in which a particular hate expression is made, and (b) provide interpretable insights into decisions of our model. By performing a thorough evaluation of different modeling techniques, we demonstrate that our model is able to outperform the existing state-of-the-art hate speech classification approaches. Finally, we show the importance of social and cultural context features towards unearthing clusters associated with different categories of hate.

Video SemNet: Memory-Augmented Video Semantic Network

Stories are a very compelling medium to convey ideas, experiences, social and cultural values. Narrative is a specific manifestation of the story that turns it into knowledge for the audience. In this paper, we propose a machine learning approach to capture the narrative elements in movies by bridging the gap between the low-level data representations and semantic aspects of the visual medium. We present a Memory-Augmented Video Semantic Network, called Video SemNet, to encode the semantic descriptors and learn an embedding for the video. The model employs two main components: (i) a neural semantic learner that learns latent embeddings of semantic descriptors and (ii) a memory module that retains and memorizes specific semantic patterns from the video. We evaluate the video representations obtained from variants of our model on two tasks: (a) genre prediction and (b) IMDB Rating prediction. We demonstrate that our model is able to predict genres and IMDB ratings with a weighted F-1 score of 0.72 and 0.63 respectively. The results are indicative of the representational power of our model and the ability of such representations to measure audience engagement.

Generating Black-Box Adversarial Examples for Text Classifiers Using a Deep Reinforced Model

Recently, generating adversarial examples has become an important means of measuring robustness of a deep learning model. Adversarial examples help us identify the susceptibilities of the model and further counter those vulnerabilities by applying adversarial training techniques. In natural language domain, small perturbations in the form of misspellings or paraphrases can drastically change the semantics of the text. We propose a reinforcement learning based approach towards generating adversarial examples in black-box settings. We demonstrate that our method is able to fool well-trained models for (a) IMDB sentiment classification task and (b) AG's news corpus news categorization task with significantly high success rates. We find that the adversarial examples generated are semantics-preserving perturbations to the original text.

Learning Personas from Dialogue with Attentive Memory Networks

The ability to infer persona from dialogue can have applications in areas ranging from computational narrative analysis to personalized dialogue generation. We introduce neural models to learn persona embeddings in a supervised character trope classification task. The models encode dialogue snippets from IMDB into representations that can capture the various categories of film characters. The best-performing models use a multi-level attention mechanism over a set of utterances. We also utilize prior knowledge in the form of textual descriptions of the different tropes. We apply the learned embeddings to find similar characters across different movies, and cluster movies according to the distribution of the embeddings. The use of short conversational text as input, and the ability to learn from prior knowledge using memory, suggests these methods could be applied to other domains.

Tweet2Vec: Learning Tweet Embeddings Using Character-level CNN-LSTM Encoder-Decoder

We present Tweet2Vec, a novel method for generating general-purpose vector representation of tweets. The model learns tweet embeddings using character-level CNN-LSTM encoder-decoder. We trained our model on 3 million, randomly selected English-language tweets. The model was evaluated using two methods: tweet semantic similarity and tweet sentiment categorization, outperforming the previous state-of-the-art in both tasks. The evaluations demonstrate the power of the tweet embeddings generated by our model for various tweet categorization tasks. The vector representations generated by our model are generic, and hence can be applied to a variety of tasks. Though the model presented in this paper is trained on English-language tweets, the method presented can be used to learn tweet embeddings for different languages.

DeepStance at SemEval-2016 Task 6: Detecting Stance in Tweets Using Character and Word-Level CNNs

This paper describes our approach for the Detecting Stance in Tweets task (SemEval-2016 Task 6). We utilized recent advances in short text categorization using deep learning to create word-level and character-level models. The choice between word-level and character-level models in each particular case was informed through validation performance. Our final system is a combination of classifiers using word-level or character-level models. We also employed novel data augmentation techniques to expand and diversify our training dataset, thus making our system more robust. Our system achieved a macro-average precision, recall and F1-scores of 0.67, 0.61 and 0.635 respectively.

Automatic Detection and Categorization of Election-Related Tweets

With the rise in popularity of public social media and micro-blogging services, most notably Twitter, the people have found a venue to hear and be heard by their peers without an intermediary. As a consequence, and aided by the public nature of Twitter, political scientists now potentially have the means to analyse and understand the narratives that organically form, spread and decline among the public in a political campaign. However, the volume and diversity of the conversation on Twitter, combined with its noisy and idiosyncratic nature, make this a hard task. Thus, advanced data mining and language processing techniques are required to process and analyse the data. In this paper, we present and evaluate a technical framework, based on recent advances in deep neural networks, for identifying and analysing election-related conversation on Twitter on a continuous, longitudinal basis. Our models can detect election-related tweets with an F-score of 0.92 and can categorize these tweets into 22 topics with an F-score of 0.90.