TREC CAsT 2019: The Conversational Assistance Track Overview

The Conversational Assistance Track (CAsT) is a new track for TREC 2019 to facilitate Conversational Information Seeking (CIS) research and to create a large-scale reusable test collection for conversational search systems. The document corpus is 38,426,252 passages from the TREC Complex Answer Retrieval (CAR) and Microsoft MAchine Reading COmprehension (MARCO) datasets. Eighty information seeking dialogues (30 train, 50 test) are an average of 9 to 10 questions long. Relevance assessments are provided for 30 training topics and 20 test topics. This year 21 groups submitted a total of 65 runs using varying methods for conversational query understanding and ranking. Methods include traditional retrieval based methods, feature based learning-to-rank, neural models, and knowledge enhanced methods. A common theme through the runs is the use of BERT-based neural reranking methods. Leading methods also employed document expansion, conversational query expansion, and generative language models for conversational query rewriting (GPT-2). The results show a gap between automatic systems and those using the manually resolved utterances, with a 35% relative improvement of manual rewrites over the best automatic system.

Deeper Text Understanding for IR with Contextual Neural Language Modeling

Neural networks provide new possibilities to automatically learn complex language patterns and query-document relations. Neural IR models have achieved promising results in learning query-document relevance patterns, but few explorations have been done on understanding the text content of a query or a document. This paper studies leveraging a recently-proposed contextual neural language model, BERT, to provide deeper text understanding for IR. Experimental results demonstrate that the contextual text representations from BERT are more effective than traditional word embeddings. Compared to bag-of-words retrieval models, the contextual language model can better leverage language structures, bringing large improvements on queries written in natural languages. Combining the text understanding ability with search knowledge leads to an enhanced pre-trained BERT model that can benefit related search tasks where training data are limited.

Consistency and Variation in Kernel Neural Ranking Model

This paper studies the consistency of the kernel-based neural ranking model K-NRM, a recent state-of-the-art neural IR model, which is important for reproducible research and deployment in the industry. We find that K-NRM has low variance on relevance-based metrics across experimental trials. In spite of this low variance in overall performance, different trials produce different document rankings for individual queries. The main source of variance in our experiments was found to be different latent matching patterns captured by K-NRM. In the IR-customized word embeddings learned by K-NRM, the query-document word pairs follow two different matching patterns that are equally effective, but align word pairs differently in the embedding space. The different latent matching patterns enable a simple yet effective approach to construct ensemble rankers, which improve K-NRM's effectiveness and generalization abilities.

Towards Better Text Understanding and Retrieval through Kernel Entity Salience Modeling

This paper presents a Kernel Entity Salience Model (KESM) that improves text understanding and retrieval by better estimating entity salience (importance) in documents. KESM represents entities by knowledge enriched distributed representations, models the interactions between entities and words by kernels, and combines the kernel scores to estimate entity salience. The whole model is learned end-to-end using entity salience labels. The salience model also improves ad hoc search accuracy, providing effective ranking features by modeling the salience of query entities in candidate documents. Our experiments on two entity salience corpora and two TREC ad hoc search datasets demonstrate the effectiveness of KESM over frequency-based and feature-based methods. We also provide examples showing how KESM conveys its text understanding ability learned from entity salience to search.

Word-Entity Duet Representations for Document Ranking

This paper presents a word-entity duet framework for utilizing knowledge bases in ad-hoc retrieval. In this work, the query and documents are modeled by word-based representations and entity-based representations. Ranking features are generated by the interactions between the two representations, incorporating information from the word space, the entity space, and the cross-space connections through the knowledge graph. To handle the uncertainties from the automatically constructed entity representations, an attention-based ranking model AttR-Duet is developed. With back-propagation from ranking labels, the model learns simultaneously how to demote noisy entities and how to rank documents with the word-entity duet. Evaluation results on TREC Web Track ad-hoc task demonstrate that all of the four-way interactions in the duet are useful, the attention mechanism successfully steers the model away from noisy entities, and together they significantly outperform both word-based and entity-based learning to rank systems.

End-to-End Neural Ad-hoc Ranking with Kernel Pooling

This paper proposes K-NRM, a kernel based neural model for document ranking. Given a query and a set of documents, K-NRM uses a translation matrix that models word-level similarities via word embeddings, a new kernel-pooling technique that uses kernels to extract multi-level soft match features, and a learning-to-rank layer that combines those features into the final ranking score. The whole model is trained end-to-end. The ranking layer learns desired feature patterns from the pairwise ranking loss. The kernels transfer the feature patterns into soft-match targets at each similarity level and enforce them on the translation matrix. The word embeddings are tuned accordingly so that they can produce the desired soft matches. Experiments on a commercial search engine's query log demonstrate the improvements of K-NRM over prior feature-based and neural-based states-of-the-art, and explain the source of K-NRM's advantage: Its kernel-guided embedding encodes a similarity metric tailored for matching query words to document words, and provides effective multi-level soft matches.

WebSets: Extracting Sets of Entities from the Web Using Unsupervised Information Extraction

We describe a open-domain information extraction method for extracting concept-instance pairs from an HTML corpus. Most earlier approaches to this problem rely on combining clusters of distributionally similar terms and concept-instance pairs obtained with Hearst patterns. In contrast, our method relies on a novel approach for clustering terms found in HTML tables, and then assigning concept names to these clusters using Hearst patterns. The method can be efficiently applied to a large corpus, and experimental results on several datasets show that our method can accurately extract large numbers of concept-instance pairs.

Exploratory Learning

In multiclass semi-supervised learning (SSL), it is sometimes the case that the number of classes present in the data is not known, and hence no labeled examples are provided for some classes. In this paper we present variants of well-known semi-supervised multiclass learning methods that are robust when the data contains an unknown number of classes. In particular, we present an "exploratory" extension of expectation-maximization (EM) that explores different numbers of classes while learning. "Exploratory" SSL greatly improves performance on three datasets in terms of F1 on the classes with seed examples i.e., the classes which are expected to be in the data. Our Exploratory EM algorithm also outperforms a SSL method based non-parametric Bayesian clustering.