Bipartite-play Dialogue Collection for Practical Automatic Evaluation of Dialogue Systems

Automation of dialogue system evaluation is a driving force for the efficient development of dialogue systems. This paper introduces the bipartite-play method, a dialogue collection method for automating dialogue system evaluation. It addresses the limitations of existing dialogue collection methods: (i) inability to compare with systems that are not publicly available, and (ii) vulnerability to cheating by intentionally selecting systems to be compared. Experimental results show that the automatic evaluation using the bipartite-play method mitigates these two drawbacks and correlates as strongly with human subjectivity as existing methods.

Spoken Dialogue Strategy Focusing on Asymmetric Communication with Android Robots

Humans are easily conscious of small differences in an android robot's (AR's) behaviors and utterances, resulting in treating the AR as not-human, while ARs treat us as humans. Thus, there exists asymmetric communication between ARs and humans. In our system at Dialogue Robot Competition 2022, this asymmetry was a considerable research target in our dialogue strategy. For example, tricky phrases such as questions related to personal matters and forceful requests for agreement were experimentally used in AR's utterances. We assumed that these AR phrases would have a reasonable chance of success, although humans would likely hesitate to use the phrases. Additionally, during a five-minute dialogue, our AR's character, such as its voice tones and sentence expressions, changed from mechanical to human-like type in order to pretend to tailor to customers. The characteristics of the AR developed by our team, DSML-TDU, are introduced in this paper.

Empirical Analysis of Training Strategies of Transformer-based Japanese Chit-chat Systems

In recent years, several high-performance conversational systems have been proposed based on the Transformer encoder-decoder model. Although previous studies analyzed the effects of the model parameters and the decoding method on subjective dialogue evaluations with overall metrics, they did not analyze how the differences of fine-tuning datasets affect on user's detailed impression. In addition, the Transformer-based approach has only been verified for English, not for such languages with large inter-language distances as Japanese. In this study, we develop large-scale Transformer-based Japanese dialogue models and Japanese chit-chat datasets to examine the effectiveness of the Transformer-based approach for building chit-chat dialogue systems. We evaluated and analyzed the impressions of human dialogues in different fine-tuning datasets, model parameters, and the use of additional information.