Generating high-quality summaries for chat dialogs often requires large labeled datasets. We propose a method to efficiently use unlabeled data for extractive summarization of customer-agent dialogs. In our method, we frame summarization as a question-answering problem and use state-of-the-art large language models (LLMs) to generate pseudo-labels for a dialog. We then use these pseudo-labels to fine-tune a chat summarization model, effectively transferring knowledge from the large LLM into a smaller specialized model. We demonstrate our method on the \tweetsumm dataset, and show that using 10% of the original labelled data set we can achieve 65.9/57.0/61.0 ROUGE-1/-2/-L, whereas the current state-of-the-art trained on the entire training data set obtains 65.16/55.81/64.37 ROUGE-1/-2/-L. In other words, in the worst case (i.e., ROUGE-L) we still effectively retain 94.7% of the performance while using only 10% of the data.
This work tackles the task of extractive text summarization in a limited labeled data scenario using a semi-supervised approach. Specifically, we propose a prompt-based pseudolabel selection strategy using GPT-4. We evaluate our method on three text summarization datasets: TweetSumm, WikiHow, and ArXiv/PubMed. Our experiments show that by using an LLM to evaluate and generate pseudolabels, we can improve the ROUGE-1 by 10-20\% on the different datasets, which is akin to enhancing pretrained models. We also show that such a method needs a smaller pool of unlabeled examples to perform better.
Data augmentation is a widely used technique to address the problem of text classification when there is a limited amount of training data. Recent work often tackles this problem using large language models (LLMs) like GPT3 that can generate new examples given already available ones. In this work, we propose a method to generate more helpful augmented data by utilizing the LLM's abilities to follow instructions and perform few-shot classifications. Our specific PromptMix method consists of two steps: 1) generate challenging text augmentations near class boundaries; however, generating borderline examples increases the risk of false positives in the dataset, so we 2) relabel the text augmentations using a prompting-based LLM classifier to enhance the correctness of labels in the generated data. We evaluate the proposed method in challenging 2-shot and zero-shot settings on four text classification datasets: Banking77, TREC6, Subjectivity (SUBJ), and Twitter Complaints. Our experiments show that generating and, crucially, relabeling borderline examples facilitates the transfer of knowledge of a massive LLM like GPT3.5-turbo into smaller and cheaper classifiers like DistilBERT$_{base}$ and BERT$_{base}$. Furthermore, 2-shot PromptMix outperforms multiple 5-shot data augmentation methods on the four datasets. Our code is available at https://github.com/ServiceNow/PromptMix-EMNLP-2023.
We present the Multi-Modal Discussion Transformer (mDT), a novel multi-modal graph-based transformer model for detecting hate speech in online social networks. In contrast to traditional text-only methods, our approach to labelling a comment as hate speech centers around the holistic analysis of text and images. This is done by leveraging graph transformers to capture the contextual relationships in the entire discussion that surrounds a comment, with interwoven fusion layers to combine text and image embeddings instead of processing different modalities separately. We compare the performance of our model to baselines that only process text; we also conduct extensive ablation studies. We conclude with future work for multimodal solutions to deliver social value in online contexts, arguing that capturing a holistic view of a conversation greatly advances the effort to detect anti-social behavior.
Recent advances in deep learning research, such as transformers, have bolstered the ability for automated agents to generate creative texts similar to those that a human would write. By default, transformer decoders can only generate new text with respect to previously generated text. The output distribution of candidate tokens at any position is conditioned on previously selected tokens using a self-attention mechanism to emulate the property of autoregression. This is inherently limiting for tasks such as controllable story generation where it may be necessary to condition on future plot events when writing a story. In this work, we propose Future Sight, a method for finetuning a pretrained generative transformer on the task of future conditioning. Transformer decoders are typically pretrained on the task of completing a context, one token at a time, by means of self-attention. Future Sight additionally enables a decoder to attend to an encoded future plot event. This motivates the decoder to expand on the context in a way that logically concludes with the provided future. During inference, the future plot event can be written by a human author to steer the narrative being generated in a certain direction. We evaluate the efficacy of our approach on a story generation task with human evaluators.
Electronic music artists and sound designers have unique workflow practices that necessitate specialized approaches for developing music information retrieval and creativity support tools. Furthermore, electronic music instruments, such as modular synthesizers, have near-infinite possibilities for sound creation and can be combined to create unique and complex audio paths. The process of discovering interesting sounds is often serendipitous and impossible to replicate. For this reason, many musicians in electronic genres record audio output at all times while they work in the studio. Subsequently, it is difficult for artists to rediscover audio segments that might be suitable for use in their compositions from thousands of hours of recordings. In this paper, we describe LyricJam Sonic -- a novel creative tool for musicians to rediscover their previous recordings, re-contextualize them with other recordings, and create original live music compositions in real-time. A bi-modal AI-driven approach uses generated lyric lines to find matching audio clips from the artist's past studio recordings, and uses them to generate new lyric lines, which in turn are used to find other clips, thus creating a continuous and evolving stream of music and lyrics. The intent is to keep the artists in a state of creative flow conducive to music creation rather than taking them into an analytical/critical state of deliberately searching for past audio segments. The system can run in either a fully autonomous mode without user input, or in a live performance mode, where the artist plays live music, while the system "listens" and creates a continuous stream of music and lyrics in response.
Data augmentation is a widely employed technique to alleviate the problem of data scarcity. In this work, we propose a prompting-based approach to generate labelled training data for intent classification with off-the-shelf language models (LMs) such as GPT-3. An advantage of this method is that no task-specific LM-fine-tuning for data generation is required; hence the method requires no hyper-parameter tuning and is applicable even when the available training data is very scarce. We evaluate the proposed method in a few-shot setting on four diverse intent classification tasks. We find that GPT-generated data significantly boosts the performance of intent classifiers when intents in consideration are sufficiently distinct from each other. In tasks with semantically close intents, we observe that the generated data is less helpful. Our analysis shows that this is because GPT often generates utterances that belong to a closely-related intent instead of the desired one. We present preliminary evidence that a prompting-based GPT classifier could be helpful in filtering the generated data to enhance its quality.
In this paper, we present an approach for predicting trust links between peers in social media, one that is grounded in the artificial intelligence area of multiagent trust modeling. In particular, we propose a data-driven multi-faceted trust modeling which incorporates many distinct features for a comprehensive analysis. We focus on demonstrating how clustering of similar users enables a critical new functionality: supporting more personalized, and thus more accurate predictions for users. Illustrated in a trust-aware item recommendation task, we evaluate the proposed framework in the context of a large Yelp dataset. We then discuss how improving the detection of trusted relationships in social media can assist in supporting online users in their battle against the spread of misinformation and rumours, within a social networking environment which has recently exploded in popularity. We conclude with a reflection on a particularly vulnerable user base, older adults, in order to illustrate the value of reasoning about groups of users, looking to some future directions for integrating known preferences with insights gained through data analysis.
We describe a real-time system that receives a live audio stream from a jam session and generates lyric lines that are congruent with the live music being played. Two novel approaches are proposed to align the learned latent spaces of audio and text representations that allow the system to generate novel lyric lines matching live instrumental music. One approach is based on adversarial alignment of latent representations of audio and lyrics, while the other approach learns to transfer the topology from the music latent space to the lyric latent space. A user study with music artists using the system showed that the system was useful not only in lyric composition, but also encouraged the artists to improvise and find new musical expressions. Another user study demonstrated that users preferred the lines generated using the proposed methods to the lines generated by a baseline model.