Next-Gen Museum Guides: Autonomous Navigation and Visitor Interaction with an Agentic Robot

Autonomous robots are increasingly being tested into public spaces to enhance user experiences, particularly in cultural and educational settings. This paper presents the design, implementation, and evaluation of the autonomous museum guide robot Alter-Ego equipped with advanced navigation and interactive capabilities. The robot leverages state-of-the-art Large Language Models (LLMs) to provide real-time, context aware question-and-answer (Q&A) interactions, allowing visitors to engage in conversations about exhibits. It also employs robust simultaneous localization and mapping (SLAM) techniques, enabling seamless navigation through museum spaces and route adaptation based on user requests. The system was tested in a real museum environment with 34 participants, combining qualitative analysis of visitor-robot conversations and quantitative analysis of pre and post interaction surveys. Results showed that the robot was generally well-received and contributed to an engaging museum experience, despite some limitations in comprehension and responsiveness. This study sheds light on HRI in cultural spaces, highlighting not only the potential of AI-driven robotics to support accessibility and knowledge acquisition, but also the current limitations and challenges of deploying such technologies in complex, real-world environments.

"iCub, We Forgive You!" Investigating Trust in a Game Scenario with Kids

This study presents novel strategies to investigate the mutual influence of trust and group dynamics in children-robot interaction. We implemented a game-like experimental activity with the humanoid robot iCub and designed a questionnaire to assess how the children perceived the interaction. We also aim to verify if the sensors, setups, and tasks are suitable for studying such aspects. The questionnaires' results demonstrate that youths perceive iCub as a friend and, typically, in a positive way. Other preliminary results suggest that, generally, children trusted iCub during the activity and, after its mistakes, they tried to reassure it with sentences such as: "Don't worry iCub, we forgive you". Furthermore, trust towards the robot in group cognitive activity appears to change according to gender: after two consecutive mistakes by the robot, girls tended to trust iCub more than boys. Finally, no significant difference has been evidenced between different age groups across points computed from the game and the self-reported scales. The tool we proposed is suitable for studying trust in human-robot interaction (HRI) across different ages and seems appropriate to understand the mechanism of trust in group interactions.