Multi-Conditional Ranking with Large Language Models

Utilizing large language models (LLMs) to rank a set of items has become a common approach in recommendation and retrieval systems. Typically, these systems focus on ordering a substantial number of documents in a monotonic order based on a given query. However, real-world scenarios often present a different challenge: ranking a comparatively smaller set of items, but according to a variety of diverse and occasionally conflicting conditions. In this paper, we define and explore the task of multi-conditional ranking by introducing MCRank, a benchmark tailored for assessing multi-conditional ranking across various item types and conditions. Our analysis of LLMs using MCRank indicates a significant decrease in performance as the number and complexity of items and conditions grow. To overcome this limitation, we propose a novel decomposed reasoning method, consisting of EXtracting and Sorting the conditions, and then Iterativly Ranking the items (EXSIR). Our extensive experiments show that this decomposed reasoning method enhances LLMs' performance significantly, achieving up to a 12% improvement over existing LLMs. We also provide a detailed analysis of LLMs performance across various condition categories, and examine the effectiveness of decomposition step. Furthermore, we compare our method with existing approaches such as Chain-of-Thought and an encoder-type ranking model, demonstrating the superiority of our approach and complexity of MCR task. We released our dataset and code.

Reasoning Capacity in Multi-Agent Systems: Limitations, Challenges and Human-Centered Solutions

Remarkable performance of large language models (LLMs) in a variety of tasks brings forth many opportunities as well as challenges of utilizing them in production settings. Towards practical adoption of LLMs, multi-agent systems hold great promise to augment, integrate, and orchestrate LLMs in the larger context of enterprise platforms that use existing proprietary data and models to tackle complex real-world tasks. Despite the tremendous success of these systems, current approaches rely on narrow, single-focus objectives for optimization and evaluation, often overlooking potential constraints in real-world scenarios, including restricted budgets, resources and time. Furthermore, interpreting, analyzing, and debugging these systems requires different components to be evaluated in relation to one another. This demand is currently not feasible with existing methodologies. In this postion paper, we introduce the concept of reasoning capacity as a unifying criterion to enable integration of constraints during optimization and establish connections among different components within the system, which also enable a more holistic and comprehensive approach to evaluation. We present a formal definition of reasoning capacity and illustrate its utility in identifying limitations within each component of the system. We then argue how these limitations can be addressed with a self-reflective process wherein human-feedback is used to alleviate shortcomings in reasoning and enhance overall consistency of the system.

Knowledge Graphs are not Created Equal: Exploring the Properties and Structure of Real KGs

Despite the recent popularity of knowledge graph (KG) related tasks and benchmarks such as KG embeddings, link prediction, entity alignment and evaluation of the reasoning abilities of pretrained language models as KGs, the structure and properties of real KGs are not well studied. In this paper, we perform a large scale comparative study of 29 real KG datasets from diverse domains such as the natural sciences, medicine, and NLP to analyze their properties and structural patterns. Based on our findings, we make several recommendations regarding KG-based model development and evaluation. We believe that the rich structural information contained in KGs can benefit the development of better KG models across fields and we hope this study will contribute to breaking the existing data silos between different areas of research (e.g., ML, NLP, AI for sciences).

Distilling Large Language Models using Skill-Occupation Graph Context for HR-Related Tasks

Numerous HR applications are centered around resumes and job descriptions. While they can benefit from advancements in NLP, particularly large language models, their real-world adoption faces challenges due to absence of comprehensive benchmarks for various HR tasks, and lack of smaller models with competitive capabilities. In this paper, we aim to bridge this gap by introducing the Resume-Job Description Benchmark (RJDB). We meticulously craft this benchmark to cater to a wide array of HR tasks, including matching and explaining resumes to job descriptions, extracting skills and experiences from resumes, and editing resumes. To create this benchmark, we propose to distill domain-specific knowledge from a large language model (LLM). We rely on a curated skill-occupation graph to ensure diversity and provide context for LLMs generation. Our benchmark includes over 50 thousand triples of job descriptions, matched resumes and unmatched resumes. Using RJDB, we train multiple smaller student models. Our experiments reveal that the student models achieve near/better performance than the teacher model (GPT-4), affirming the effectiveness of the benchmark. Additionally, we explore the utility of RJDB on out-of-distribution data for skill extraction and resume-job description matching, in zero-shot and weak supervision manner. We release our datasets and code to foster further research and industry applications.

Characterizing Large Language Models as Rationalizers of Knowledge-intensive Tasks

Large language models (LLMs) are proficient at generating fluent text with minimal task-specific supervision. Yet, their ability to provide well-grounded rationalizations for knowledge-intensive tasks remains under-explored. Such tasks, like commonsense multiple-choice questions, require rationales based on world knowledge to support predictions and refute alternate options. We consider the task of generating knowledge-guided rationalization in natural language by using expert-written examples in a few-shot manner. Surprisingly, crowd-workers preferred knowledge-grounded rationales over crowdsourced rationalizations, citing their factuality, sufficiency, and comprehensive refutations. Although LLMs-generated rationales were preferable, further improvements in conciseness and novelty are required. In another study, we show how rationalization of incorrect model predictions erodes humans' trust in LLM-generated rationales. Motivated by these observations, we create a two-stage pipeline to review task predictions and eliminate potential incorrect decisions before rationalization, enabling trustworthy rationale generation.

Less is More for Long Document Summary Evaluation by LLMs

Large Language Models (LLMs) have shown promising performance in summary evaluation tasks, yet they face challenges such as high computational costs and the Lost-in-the-Middle problem where important information in the middle of long documents is often overlooked. To address these issues, this paper introduces a novel approach, Extract-then-Evaluate, which involves extracting key sentences from a long source document and then evaluating the summary by prompting LLMs. The results reveal that the proposed method not only significantly reduces evaluation costs but also exhibits a higher correlation with human evaluations. Furthermore, we provide practical recommendations for optimal document length and sentence extraction methods, contributing to the development of cost-effective yet more accurate methods for LLM-based text generation evaluation.

Rethinking Language Models as Symbolic Knowledge Graphs

Symbolic knowledge graphs (KGs) play a pivotal role in knowledge-centric applications such as search, question answering and recommendation. As contemporary language models (LMs) trained on extensive textual data have gained prominence, researchers have extensively explored whether the parametric knowledge within these models can match up to that present in knowledge graphs. Various methodologies have indicated that enhancing the size of the model or the volume of training data enhances its capacity to retrieve symbolic knowledge, often with minimal or no human supervision. Despite these advancements, there is a void in comprehensively evaluating whether LMs can encompass the intricate topological and semantic attributes of KGs, attributes crucial for reasoning processes. In this work, we provide an exhaustive evaluation of language models of varying sizes and capabilities. We construct nine qualitative benchmarks that encompass a spectrum of attributes including symmetry, asymmetry, hierarchy, bidirectionality, compositionality, paths, entity-centricity, bias and ambiguity. Additionally, we propose novel evaluation metrics tailored for each of these attributes. Our extensive evaluation of various LMs shows that while these models exhibit considerable potential in recalling factual information, their ability to capture intricate topological and semantic traits of KGs remains significantly constrained. We note that our proposed evaluation metrics are more reliable in evaluating these abilities than the existing metrics. Lastly, some of our benchmarks challenge the common notion that larger LMs (e.g., GPT-4) universally outshine their smaller counterparts (e.g., BERT).

Large Language Models Sensitivity to The Order of Options in Multiple-Choice Questions

Large Language Models (LLMs) have demonstrated remarkable capabilities in various NLP tasks. However, previous works have shown these models are sensitive towards prompt wording, and few-shot demonstrations and their order, posing challenges to fair assessment of these models. As these models become more powerful, it becomes imperative to understand and address these limitations. In this paper, we focus on LLMs robustness on the task of multiple-choice questions -- commonly adopted task to study reasoning and fact-retrieving capability of LLMs. Investigating the sensitivity of LLMs towards the order of options in multiple-choice questions, we demonstrate a considerable performance gap of approximately 13% to 75% in LLMs on different benchmarks, when answer options are reordered, even when using demonstrations in a few-shot setting. Through a detailed analysis, we conjecture that this sensitivity arises when LLMs are uncertain about the prediction between the top-2/3 choices, and specific options placements may favor certain prediction between those top choices depending on the question caused by positional bias. We also identify patterns in top-2 choices that amplify or mitigate the model's bias toward option placement. We found that for amplifying bias, the optimal strategy involves positioning the top two choices as the first and last options. Conversely, to mitigate bias, we recommend placing these choices among the adjacent options. To validate our conjecture, we conduct various experiments and adopt two approaches to calibrate LLMs' predictions, leading to up to 8 percentage points improvement across different models and benchmarks.

Towards Multifaceted Human-Centered AI

Human-centered AI workflows involve stakeholders with multiple roles interacting with each other and automated agents to accomplish diverse tasks. In this paper, we call for a holistic view when designing support mechanisms, such as interaction paradigms, interfaces, and systems, for these multifaceted workflows.

MEGAnno: Exploratory Labeling for NLP in Computational Notebooks

We present MEGAnno, a novel exploratory annotation framework designed for NLP researchers and practitioners. Unlike existing labeling tools that focus on data labeling only, our framework aims to support a broader, iterative ML workflow including data exploration and model development. With MEGAnno's API, users can programmatically explore the data through sophisticated search and automated suggestion functions and incrementally update task schema as their project evolve. Combined with our widget, the users can interactively sort, filter, and assign labels to multiple items simultaneously in the same notebook where the rest of the NLP project resides. We demonstrate MEGAnno's flexible, exploratory, efficient, and seamless labeling experience through a sentiment analysis use case.