Abstract:Natural search logs are valuable for studying search behavior in information seeking settings. We present SearchLog, an easy-to-install web browser extension for collecting natural search logs during lab-based studies. SearchLog allows participants to search the open web using a browser while recording structured interaction data across mouse, keyboard, search activity, and browser state modules. The extension captures clicks, scrolling, hovered text, typed words, search queries, result rankings, AI-generated summaries when available, tab activity, and window changes. A local Flask backend stores each session as an ordered JSON event stream, with HTML snapshots and preprocessed search result data for later analysis. These logs can be used to derive measures such as query reformulation, page visits, dwell time, scroll behavior, tab switching, search path complexity, and exposure to AI-generated search content. By supporting natural browser-based search with structured experimental metadata, SearchLog provides a reusable resource to study search behavior across traditional and AI-enhanced search interfaces.
Abstract:This paper presents the award-winning RMIT-ADM+S system for the Text-to-Text track of the NeurIPS~2025 MMU-RAG Competition. We introduce Routing-to-RAG (R2RAG), a research-focused retrieval-augmented generation (RAG) architecture composed of lightweight components that dynamically adapt the retrieval strategy based on inferred query complexity and evidence sufficiency. The system uses smaller LLMs, enabling operation on a single consumer-grade GPU while supporting complex research tasks. It builds on the G-RAG system, winner of the ACM~SIGIR~2025 LiveRAG Challenge, and extends it with modules informed by qualitative review of outputs. R2RAG won the Best Dynamic Evaluation award in the Open Source category, demonstrating high effectiveness with careful design and efficient use of resources.
Abstract:Personality traits influence how individuals engage, behave, and make decisions during the information-seeking process. However, few studies have linked personality to observable search behaviors. This study aims to characterize personality traits through a multimodal time-series model that integrates eye-tracking data and gaze missingness-periods when the user's gaze is not captured. This approach is based on the idea that people often look away when they think, signaling disengagement or reflection. We conducted a user study with 25 participants, who used an interactive application on an iPad, allowing them to engage with digital artifacts from a museum. We rely on raw gaze data from an eye tracker, minimizing preprocessing so that behavioral patterns can be preserved without substantial data cleaning. From this perspective, we trained models to predict personality traits using gaze signals. Our results from a five-fold cross-validation study demonstrate strong predictive performance across all five dimensions: Neuroticism (Macro F1 = 77.69%), Conscientiousness (74.52%), Openness (77.52%), Agreeableness (73.09%), and Extraversion (76.69%). The ablation study examines whether the absence of gaze information affects the model performance, demonstrating that incorporating missingness improves multimodal time-series modeling. The full model, which integrates both time-series signals and missingness information, achieves 10-15% higher accuracy and macro F1 scores across all Big Five traits compared to the model without time-series signals and missingness. These findings provide evidence that personality can be inferred from search-related gaze behavior and demonstrate the value of incorporating missing gaze data into time-series multimodal modeling.




Abstract:This paper presents the RMIT--ADM+S participation in the SIGIR 2025 LiveRAG Challenge. Our Generation-Retrieval-Augmented Generation (GRAG) approach relies on generating a hypothetical answer that is used in the retrieval phase, alongside the original question. GRAG also incorporates a pointwise large language model (LLM)-based re-ranking step prior to final answer generation. We describe the system architecture and the rationale behind our design choices. In particular, a systematic evaluation using the Grid of Points (GoP) framework and N-way ANOVA enabled comparison across multiple configurations, including query variant generation, question decomposition, rank fusion strategies, and prompting techniques for answer generation. Our system achieved a Relevance score of 1.199 and a Faithfulness score of 0.477 on the private leaderboard, placing among the top four finalists in the LiveRAG 2025 Challenge.




Abstract:Eye-tracking data has been shown to correlate with a user's knowledge level and query formulation behaviour. While previous work has focused primarily on eye gaze fixations for attention analysis, often requiring additional contextual information, our study investigates the memory-related cognitive dimension by relying solely on pupil dilation and gaze velocity to infer users' topic familiarity and query specificity without needing any contextual information. Using eye-tracking data collected via a lab user study (N=18), we achieved a Macro F1 score of 71.25% for predicting topic familiarity with a Gradient Boosting classifier, and a Macro F1 score of 60.54% with a k-nearest neighbours (KNN) classifier for query specificity. Furthermore, we developed a novel annotation guideline -- specifically tailored for question answering -- to manually classify queries as Specific or Non-specific. This study demonstrates the feasibility of eye-tracking to better understand topic familiarity and query specificity in search.
Abstract:The purpose of the MANILA24 Workshop on information retrieval for climate impact was to bring together researchers from academia, industry, governments, and NGOs to identify and discuss core research problems in information retrieval to assess climate change impacts. The workshop aimed to foster collaboration by bringing communities together that have so far not been very well connected -- information retrieval, natural language processing, systematic reviews, impact assessments, and climate science. The workshop brought together a diverse set of researchers and practitioners interested in contributing to the development of a technical research agenda for information retrieval to assess climate change impacts.

Abstract:This paper examines the ethical question, 'What is a good search engine?' Since search engines are gatekeepers of global online information, it is vital they do their job ethically well. While the Internet is now several decades old, the topic remains under-explored from interdisciplinary perspectives. This paper presents a novel role-based approach involving four ethical models of types of search engine behavior: Customer Servant, Librarian, Journalist, and Teacher. It explores these ethical models with reference to the research field of information retrieval, and by means of a case study involving the COVID-19 global pandemic. It also reflects on the four ethical models in terms of the history of search engine development, from earlier crude efforts in the 1990s, to the very recent prospect of Large Language Model-based conversational information seeking systems taking on the roles of established web search engines like Google. Finally, the paper outlines considerations that inform present and future regulation and accountability for search engines as they continue to evolve. The paper should interest information retrieval researchers and others interested in the ethics of search engines.




Abstract:Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack background knowledge and struggle to verify the system-provided information, making them vulnerable to misinformation. We investigate the limitations of response generation in conversational information-seeking systems, highlighting potential inaccuracies, pitfalls, and biases in the responses. The study addresses the problem of query answerability and the challenge of response incompleteness. Our user studies explore how these issues impact user experience, focusing on users' ability to identify biased, incorrect, or incomplete responses. We design two crowdsourcing tasks to assess user experience with different system response variants, highlighting critical issues to be addressed in future conversational information-seeking research. Our analysis reveals that it is easier for users to detect response incompleteness than query answerability and user satisfaction is mostly associated with response diversity, not factual correctness.



Abstract:Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities. This reflects a shift in user expectations from traditional search to more interactive question-answering models. However, presenting information effectively in voice-only channels remains challenging due to their linear nature. This limitation can impact the presentation of complex queries involving controversial topics with multiple perspectives. Failing to present diverse viewpoints may perpetuate or introduce biases and affect user attitudes. Balancing information load and addressing biases is crucial in designing a fair and effective voice-based system. To address this, we (i) review how biases and user attitude changes have been studied in screen-based web search, (ii) address challenges in studying these changes in voice-based settings like SCS, (iii) outline research questions, and (iv) propose an experimental setup with variables, data, and instruments to explore biases in a voice-based setting like Spoken Conversational Search.
Abstract:Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search (SCS) -- are harder to characterize, given the lack of instruments to effectively and precisely capture interactions. Furthermore, in this era of information overload, cognitive bias can significantly impact how we seek and consume information -- especially in the context of controversial topics or multiple viewpoints. This paper draws upon insights from multiple disciplines (including information seeking, psychology, cognitive science, and wearable sensors) to provoke novel conversations in the community. To this end, we discuss future opportunities and propose a framework including multimodal instruments and methods for experimental designs and settings. We demonstrate preliminary results as an example. We also outline the challenges and offer suggestions for adopting this multimodal approach, including ethical considerations, to assist future researchers and practitioners in exploring cognitive biases in SCS.