Abstract:Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from conversations. User preferences can be multifaceted and complex, posing significant challenges for accurate recommendations even with access to abundant external knowledge. While interaction with users can clarify their true preferences, frequent user involvement can lead to a degraded user experience. To address this problem, we propose a generative reward model based simulated user, named GRSU, for automatic interaction with CRSs. The simulated user provides feedback to the items recommended by CRSs, enabling them to better capture intricate user preferences through multi-turn interaction. Inspired by generative reward models, we design two types of feedback actions for the simulated user: i.e., generative item scoring, which offers coarse-grained feedback, and attribute-based item critique, which provides fine-grained feedback. To ensure seamless integration, these feedback actions are unified into an instruction-based format, allowing the development of a unified simulated user via instruction tuning on synthesized data. With this simulated user, automatic multi-turn interaction with CRSs can be effectively conducted. Furthermore, to strike a balance between effectiveness and efficiency, we draw inspiration from the paradigm of reward-guided search in complex reasoning tasks and employ beam search for the interaction process. On top of this, we propose an efficient candidate ranking method to improve the recommendation results derived from interaction. Extensive experiments on public datasets demonstrate the effectiveness, efficiency, and transferability of our approach.
Abstract:To facilitate the research on large language models (LLMs), this paper presents a comprehensive and unified library, LLMBox, to ease the development, use, and evaluation of LLMs. This library is featured with three main merits: (1) a unified data interface that supports the flexible implementation of various training strategies, (2) a comprehensive evaluation that covers extensive tasks, datasets, and models, and (3) more practical consideration, especially on user-friendliness and efficiency. With our library, users can easily reproduce existing methods, train new models, and conduct comprehensive performance comparisons. To rigorously test LLMBox, we conduct extensive experiments in a diverse coverage of evaluation settings, and experimental results demonstrate the effectiveness and efficiency of our library in supporting various implementations related to LLMs. The detailed introduction and usage guidance can be found at https://github.com/RUCAIBox/LLMBox.