ThoughtTrace: Understanding User Thoughts in Real-World LLM Interactions

Conversational AI has now reached billions of users, yet existing datasets capture only what people say, not what they think. We introduce ThoughtTrace, the first large-scale dataset that pairs real-world multi-turn human--AI conversations with users' self-reported thoughts: their reasons for sending prompts and reactions to assistant responses. ThoughtTrace comprises 1,058 users, 2,155 conversations, 17,058 turns, and 10,174 thought annotations collected across 20 language models. Our analysis shows that ThoughtTrace captures long-horizon, topically diverse interactions, and that thoughts are semantically distinct from messages, difficult for frontier LLMs to infer from context, diverse in content, and tied to conversation stages. We further demonstrate the utility of thoughts for downstream modeling. First, thoughts improve user-behavior prediction as inference-time context. Second, thought-guided rewrites provide fine-grained alignment signals for training personalized assistants. Together, ThoughtTrace establishes user thoughts as a new data modality for studying the cognitive dynamics behind human--AI interaction and provides a foundation for building assistants that better understand and adapt to users' latent goals, preferences, and needs.

I-CALM: Incentivizing Confidence-Aware Abstention for LLM Hallucination Mitigation

Large language models (LLMs) frequently produce confident but incorrect answers, partly because common binary scoring conventions reward answering over honestly expressing uncertainty. We study whether prompt-only interventions -- explicitly announcing reward schemes for answer-versus-abstain decisions plus humility-oriented normative principles -- can reduce hallucination risk without modifying the model. Our focus is epistemic abstention on factual questions with a verifiable answer, where current LLMs often fail to abstain despite being uncertain about their answers. We first assess self-reported verbal confidence as a usable uncertainty signal, showing stability under prompt paraphrasing and reasonable calibration against a token-probability baseline. We then study I-CALM, a prompt-based framework that (i) elicits verbal confidence, (ii) partially rewards abstention through explicit reward schemes, and (iii) adds lightweight normative principles emphasizing truthfulness, humility, and responsibility. Using GPT-5 mini on PopQA as the main setting, we find that confidence-eliciting, abstention-rewarding prompts, especially with norms, reduce the false-answer rate on answered cases mainly by identifying and shifting error-prone cases to abstention and re-calibrating their confidence. This trades coverage for reliability while leaving forced-answer performance largely unchanged. Varying the abstention reward yields a clear abstention-hallucination frontier. Overall, results show the framework can improve selective answering on factual questions without retraining, with the magnitude of effect varying across models and datasets. Code is available at the following https://github.com/binzeli/hallucinationControl.