On Early Detection of Hallucinations in Factual Question Answering

While large language models (LLMs) have taken great strides towards helping humans with a plethora of tasks like search and summarization, hallucinations remain a major impediment towards gaining user trust. The fluency and coherence of model generations even when hallucinating makes it difficult to detect whether or not a model is hallucinating. In this work, we explore if the artifacts associated with the model generations can provide hints that the generation will contain hallucinations. Specifically, we probe LLMs at 1) the inputs via Integrated Gradients based token attribution, 2) the outputs via the Softmax probabilities, and 3) the internal state via self-attention and fully-connected layer activations for signs of hallucinations on open-ended question answering tasks. Our results show that the distributions of these artifacts differ between hallucinated and non-hallucinated generations. Building on this insight, we train binary classifiers that use these artifacts as input features to classify model generations into hallucinations and non-hallucinations. These hallucination classifiers achieve up to 0.80 AUROC. We further show that tokens preceding a hallucination can predict the subsequent hallucination before it occurs.

Task-Oriented Dialogue as Dataflow Synthesis

We describe an approach to task-oriented dialogue in which dialogue state is represented as a dataflow graph. A dialogue agent maps each user utterance to a program that extends this graph. Programs include metacomputation operators for reference and revision that reuse dataflow fragments from previous turns. Our graph-based state enables the expression and manipulation of complex user intents, and explicit metacomputation makes these intents easier for learned models to predict. We introduce a new dataset, SMCalFlow, featuring complex dialogues about events, weather, places, and people. Experiments show that dataflow graphs and metacomputation substantially improve representability and predictability in these natural dialogues. Additional experiments on the MultiWOZ dataset show that our dataflow representation enables an otherwise off-the-shelf sequence-to-sequence model to match the best existing task-specific state tracking model. The SMCalFlow dataset and code for replicating experiments are available at https://www.microsoft.com/en-us/research/project/dataflow-based-dialogue-semantic-machines.