Personalization for BERT-based Discriminative Speech Recognition Rescoring

Recognition of personalized content remains a challenge in end-to-end speech recognition. We explore three novel approaches that use personalized content in a neural rescoring step to improve recognition: gazetteers, prompting, and a cross-attention based encoder-decoder model. We use internal de-identified en-US data from interactions with a virtual voice assistant supplemented with personalized named entities to compare these approaches. On a test set with personalized named entities, we show that each of these approaches improves word error rate by over 10%, against a neural rescoring baseline. We also show that on this test set, natural language prompts can improve word error rate by 7% without any training and with a marginal loss in generalization. Overall, gazetteers were found to perform the best with a 10% improvement in word error rate (WER), while also improving WER on a general test set by 1%.

Scaling Laws for Discriminative Speech Recognition Rescoring Models

Recent studies have found that model performance has a smooth power-law relationship, or scaling laws, with training data and model size, for a wide range of problems. These scaling laws allow one to choose nearly optimal data and model sizes. We study whether this scaling property is also applicable to second-pass rescoring, which is an important component of speech recognition systems. We focus on RescoreBERT as the rescoring model, which uses a pre-trained Transformer-based architecture fined tuned with an ASR discriminative loss. Using such a rescoring model, we show that the word error rate (WER) follows a scaling law for over two orders of magnitude as training data and model size increase. In addition, it is found that a pre-trained model would require less data than a randomly initialized model of the same size, representing effective data transferred from pre-training step. This effective data transferred is found to also follow a scaling law with the data and model size.

Federated Self-Learning with Weak Supervision for Speech Recognition

Automatic speech recognition (ASR) models with low-footprint are increasingly being deployed on edge devices for conversational agents, which enhances privacy. We study the problem of federated continual incremental learning for recurrent neural network-transducer (RNN-T) ASR models in the privacy-enhancing scheme of learning on-device, without access to ground truth human transcripts or machine transcriptions from a stronger ASR model. In particular, we study the performance of a self-learning based scheme, with a paired teacher model updated through an exponential moving average of ASR models. Further, we propose using possibly noisy weak-supervision signals such as feedback scores and natural language understanding semantics determined from user behavior across multiple turns in a session of interactions with the conversational agent. These signals are leveraged in a multi-task policy-gradient training approach to improve the performance of self-learning for ASR. Finally, we show how catastrophic forgetting can be mitigated by combining on-device learning with a memory-replay approach using selected historical datasets. These innovations allow for 10% relative improvement in WER on new use cases with minimal degradation on other test sets in the absence of strong-supervision signals such as ground-truth transcriptions.

Distillation Strategies for Discriminative Speech Recognition Rescoring

Second-pass rescoring is employed in most state-of-the-art speech recognition systems. Recently, BERT based models have gained popularity for re-ranking the n-best hypothesis by exploiting the knowledge from masked language model pre-training. Further, fine-tuning with discriminative loss such as minimum word error rate (MWER) has shown to perform better than likelihood-based loss. Streaming applications with low latency requirements impose significant constraints on the size of the models, thereby limiting the word error rate (WER) performance gains. In this paper, we propose effective strategies for distilling from large models discriminatively trained with the MWER objective. We experiment on Librispeech and production scale internal dataset for voice-assistant. Our results demonstrate relative improvements of upto 7% WER over student models trained with MWER. We also show that the proposed distillation can reduce the WER gap between the student and the teacher by 62% upto 100%.

Streaming Speech-to-Confusion Network Speech Recognition

In interactive automatic speech recognition (ASR) systems, low-latency requirements limit the amount of search space that can be explored during decoding, particularly in end-to-end neural ASR. In this paper, we present a novel streaming ASR architecture that outputs a confusion network while maintaining limited latency, as needed for interactive applications. We show that 1-best results of our model are on par with a comparable RNN-T system, while the richer hypothesis set allows second-pass rescoring to achieve 10-20\% lower word error rate on the LibriSpeech task. We also show that our model outperforms a strong RNN-T baseline on a far-field voice assistant task.

Personalized Predictive ASR for Latency Reduction in Voice Assistants

Streaming Automatic Speech Recognition (ASR) in voice assistants can utilize prefetching to partially hide the latency of response generation. Prefetching involves passing a preliminary ASR hypothesis to downstream systems in order to prefetch and cache a response. If the final ASR hypothesis after endpoint detection matches the preliminary one, the cached response can be delivered to the user, thus saving latency. In this paper, we extend this idea by introducing predictive automatic speech recognition, where we predict the full utterance from a partially observed utterance, and prefetch the response based on the predicted utterance. We introduce two personalization approaches and investigate the tradeoff between potential latency gains from successful predictions and the cost increase from failed predictions. We evaluate our methods on an internal voice assistant dataset as well as the public SLURP dataset.

Accelerator-Aware Training for Transducer-Based Speech Recognition

Machine learning model weights and activations are represented in full-precision during training. This leads to performance degradation in runtime when deployed on neural network accelerator (NNA) chips, which leverage highly parallelized fixed-point arithmetic to improve runtime memory and latency. In this work, we replicate the NNA operators during the training phase, accounting for the degradation due to low-precision inference on the NNA in back-propagation. Our proposed method efficiently emulates NNA operations, thus foregoing the need to transfer quantization error-prone data to the Central Processing Unit (CPU), ultimately reducing the user perceived latency (UPL). We apply our approach to Recurrent Neural Network-Transducer (RNN-T), an attractive architecture for on-device streaming speech recognition tasks. We train and evaluate models on 270K hours of English data and show a 5-7% improvement in engine latency while saving up to 10% relative degradation in WER.

Lookahead When It Matters: Adaptive Non-causal Transformers for Streaming Neural Transducers

Streaming speech recognition architectures are employed for low-latency, real-time applications. Such architectures are often characterized by their causality. Causal architectures emit tokens at each frame, relying only on current and past signal, while non-causal models are exposed to a window of future frames at each step to increase predictive accuracy. This dichotomy amounts to a trade-off for real-time Automatic Speech Recognition (ASR) system design: profit from the low-latency benefit of strictly-causal architectures while accepting predictive performance limitations, or realize the modeling benefits of future-context models accompanied by their higher latency penalty. In this work, we relax the constraints of this choice and present the Adaptive Non-Causal Attention Transducer (ANCAT). Our architecture is non-causal in the traditional sense, but executes in a low-latency, streaming manner by dynamically choosing when to rely on future context and to what degree within the audio stream. The resulting mechanism, when coupled with our novel regularization algorithms, delivers comparable accuracy to non-causal configurations while improving significantly upon latency, closing the gap with their causal counterparts. We showcase our design experimentally by reporting comparative ASR task results with measures of accuracy and latency on both publicly accessible and production-scale, voice-assistant datasets.

Dual-Attention Neural Transducers for Efficient Wake Word Spotting in Speech Recognition

We present dual-attention neural biasing, an architecture designed to boost Wake Words (WW) recognition and improve inference time latency on speech recognition tasks. This architecture enables a dynamic switch for its runtime compute paths by exploiting WW spotting to select which branch of its attention networks to execute for an input audio frame. With this approach, we effectively improve WW spotting accuracy while saving runtime compute cost as defined by floating point operations (FLOPs). Using an in-house de-identified dataset, we demonstrate that the proposed dual-attention network can reduce the compute cost by $90\%$ for WW audio frames, with only $1\%$ increase in the number of parameters. This architecture improves WW F1 score by $16\%$ relative and improves generic rare word error rate by $3\%$ relative compared to the baselines.

PROCTER: PROnunciation-aware ConTextual adaptER for personalized speech recognition in neural transducers

End-to-End (E2E) automatic speech recognition (ASR) systems used in voice assistants often have difficulties recognizing infrequent words personalized to the user, such as names and places. Rare words often have non-trivial pronunciations, and in such cases, human knowledge in the form of a pronunciation lexicon can be useful. We propose a PROnunCiation-aware conTextual adaptER (PROCTER) that dynamically injects lexicon knowledge into an RNN-T model by adding a phonemic embedding along with a textual embedding. The experimental results show that the proposed PROCTER architecture outperforms the baseline RNN-T model by improving the word error rate (WER) by 44% and 57% when measured on personalized entities and personalized rare entities, respectively, while increasing the model size (number of trainable parameters) by only 1%. Furthermore, when evaluated in a zero-shot setting to recognize personalized device names, we observe 7% WER improvement with PROCTER, as compared to only 1% WER improvement with text-only contextual attention