Walking the Walk of AI Ethics: Organizational Challenges and the Individualization of Risk among Ethics Entrepreneurs

Amidst decline in public trust in technology, computing ethics have taken center stage, and critics have raised questions about corporate ethics washing. Yet few studies examine the actual implementation of AI ethics values in technology companies. Based on a qualitative analysis of technology workers tasked with integrating AI ethics into product development, we find that workers experience an environment where policies, practices, and outcomes are decoupled. We analyze AI ethics workers as ethics entrepreneurs who work to institutionalize new ethics-related practices within organizations. We show that ethics entrepreneurs face three major barriers to their work. First, they struggle to have ethics prioritized in an environment centered around software product launches. Second, ethics are difficult to quantify in a context where company goals are incentivized by metrics. Third, the frequent reorganization of teams makes it difficult to access knowledge and maintain relationships central to their work. Consequently, individuals take on great personal risk when raising ethics issues, especially when they come from marginalized backgrounds. These findings shed light on complex dynamics of institutional change at technology companies.

The Equitable AI Research Roundtable (EARR): Towards Community-Based Decision Making in Responsible AI Development

This paper reports on our initial evaluation of The Equitable AI Research Roundtable -- a coalition of experts in law, education, community engagement, social justice, and technology. EARR was created in collaboration among a large tech firm, nonprofits, NGO research institutions, and universities to provide critical research based perspectives and feedback on technology's emergent ethical and social harms. Through semi-structured workshops and discussions within the large tech firm, EARR has provided critical perspectives and feedback on how to conceptualize equity and vulnerability as they relate to AI technology. We outline three principles in practice of how EARR has operated thus far that are especially relevant to the concerns of the FAccT community: how EARR expands the scope of expertise in AI development, how it fosters opportunities for epistemic curiosity and responsibility, and that it creates a space for mutual learning. This paper serves as both an analysis and translation of lessons learned through this engagement approach, and the possibilities for future research.

From plane crashes to algorithmic harm: applicability of safety engineering frameworks for responsible ML

Inappropriate design and deployment of machine learning (ML) systems leads to negative downstream social and ethical impact -- described here as social and ethical risks -- for users, society and the environment. Despite the growing need to regulate ML systems, current processes for assessing and mitigating risks are disjointed and inconsistent. We interviewed 30 industry practitioners on their current social and ethical risk management practices, and collected their first reactions on adapting safety engineering frameworks into their practice -- namely, System Theoretic Process Analysis (STPA) and Failure Mode and Effects Analysis (FMEA). Our findings suggest STPA/FMEA can provide appropriate structure toward social and ethical risk assessment and mitigation processes. However, we also find nontrivial challenges in integrating such frameworks in the fast-paced culture of the ML industry. We call on the ML research community to strengthen existing frameworks and assess their efficacy, ensuring that ML systems are safer for all people.

Healthsheet: Development of a Transparency Artifact for Health Datasets

Machine learning (ML) approaches have demonstrated promising results in a wide range of healthcare applications. Data plays a crucial role in developing ML-based healthcare systems that directly affect people's lives. Many of the ethical issues surrounding the use of ML in healthcare stem from structural inequalities underlying the way we collect, use, and handle data. Developing guidelines to improve documentation practices regarding the creation, use, and maintenance of ML healthcare datasets is therefore of critical importance. In this work, we introduce Healthsheet, a contextualized adaptation of the original datasheet questionnaire ~\cite{gebru2018datasheets} for health-specific applications. Through a series of semi-structured interviews, we adapt the datasheets for healthcare data documentation. As part of the Healthsheet development process and to understand the obstacles researchers face in creating datasheets, we worked with three publicly-available healthcare datasets as our case studies, each with different types of structured data: Electronic health Records (EHR), clinical trial study data, and smartphone-based performance outcome measures. Our findings from the interviewee study and case studies show 1) that datasheets should be contextualized for healthcare, 2) that despite incentives to adopt accountability practices such as datasheets, there is a lack of consistency in the broader use of these practices 3) how the ML for health community views datasheets and particularly \textit{Healthsheets} as diagnostic tool to surface the limitations and strength of datasets and 4) the relative importance of different fields in the datasheet to healthcare concerns.

Fairness Preferences, Actual and Hypothetical: A Study of Crowdworker Incentives

How should we decide which fairness criteria or definitions to adopt in machine learning systems? To answer this question, we must study the fairness preferences of actual users of machine learning systems. Stringent parity constraints on treatment or impact can come with trade-offs, and may not even be preferred by the social groups in question (Zafar et al., 2017). Thus it might be beneficial to elicit what the group's preferences are, rather than rely on a priori defined mathematical fairness constraints. Simply asking for self-reported rankings of users is challenging because research has shown that there are often gaps between people's stated and actual preferences(Bernheim et al., 2013). This paper outlines a research program and experimental designs for investigating these questions. Participants in the experiments are invited to perform a set of tasks in exchange for a base payment--they are told upfront that they may receive a bonus later on, and the bonus could depend on some combination of output quantity and quality. The same group of workers then votes on a bonus payment structure, to elicit preferences. The voting is hypothetical (not tied to an outcome) for half the group and actual (tied to the actual payment outcome) for the other half, so that we can understand the relation between a group's actual preferences and hypothetical (stated) preferences. Connections and lessons from fairness in machine learning are explored.

Towards Accountability for Machine Learning Datasets: Practices from Software Engineering and Infrastructure

Rising concern for the societal implications of artificial intelligence systems has inspired demands for greater transparency and accountability. However the datasets which empower machine learning are often used, shared and re-used with little visibility into the processes of deliberation which led to their creation. Which stakeholder groups had their perspectives included when the dataset was conceived? Which domain experts were consulted regarding how to model subgroups and other phenomena? How were questions of representational biases measured and addressed? Who labeled the data? In this paper, we introduce a rigorous framework for dataset development transparency which supports decision-making and accountability. The framework uses the cyclical, infrastructural and engineering nature of dataset development to draw on best practices from the software development lifecycle. Each stage of the data development lifecycle yields a set of documents that facilitate improved communication and decision-making, as well as drawing attention the value and necessity of careful data work. The proposed framework is intended to contribute to closing the accountability gap in artificial intelligence systems, by making visible the often overlooked work that goes into dataset creation.

Extending the Machine Learning Abstraction Boundary: A Complex Systems Approach to Incorporate Societal Context

Machine learning (ML) fairness research tends to focus primarily on mathematically-based interventions on often opaque algorithms or models and/or their immediate inputs and outputs. Such oversimplified mathematical models abstract away the underlying societal context where ML models are conceived, developed, and ultimately deployed. As fairness itself is a socially constructed concept that originates from that societal context along with the model inputs and the models themselves, a lack of an in-depth understanding of societal context can easily undermine the pursuit of ML fairness. In this paper, we outline three new tools to improve the comprehension, identification and representation of societal context. First, we propose a complex adaptive systems (CAS) based model and definition of societal context that will help researchers and product developers to expand the abstraction boundary of ML fairness work to include societal context. Second, we introduce collaborative causal theory formation (CCTF) as a key capability for establishing a sociotechnical frame that incorporates diverse mental models and associated causal theories in modeling the problem and solution space for ML-based products. Finally, we identify community based system dynamics (CBSD) as a powerful, transparent and rigorous approach for practicing CCTF during all phases of the ML product development process. We conclude with a discussion of how these systems theoretic approaches to understand the societal context within which sociotechnical systems are embedded can improve the development of fair and inclusive ML-based products.

Participatory Problem Formulation for Fairer Machine Learning Through Community Based System Dynamics

Recent research on algorithmic fairness has highlighted that the problem formulation phase of ML system development can be a key source of bias that has significant downstream impacts on ML system fairness outcomes. However, very little attention has been paid to methods for improving the fairness efficacy of this critical phase of ML system development. Current practice neither accounts for the dynamic complexity of high-stakes domains nor incorporates the perspectives of vulnerable stakeholders. In this paper we introduce community based system dynamics (CBSD) as an approach to enable the participation of typically excluded stakeholders in the problem formulation phase of the ML system development process and facilitate the deep problem understanding required to mitigate bias during this crucial stage.