The Long Tail of Context: Does it Exist and Matter?

Context has been an important topic in recommender systems over the past two decades. A standard representational approach to context assumes that contextual variables and their structures are known in an application. Most of the prior CARS papers following representational approach manually selected and considered only a few crucial contextual variables in an application, such as time, location, and company of a person. This prior work demonstrated significant recommendation performance improvements when various CARS-based methods have been deployed in numerous applications. However, some recommender systems applications deal with a much bigger and broader types of contexts, and manually identifying and capturing a few contextual variables is not sufficient in such cases. In this paper, we study such ``context-rich'' applications dealing with a large variety of different types of contexts. We demonstrate that supporting only a few most important contextual variables, although useful, is not sufficient. In our study, we focus on the application that recommends various banking products to commercial customers within the context of dialogues initiated by customer service representatives. In this application, we managed to identify over two hundred types of contextual variables. Sorting those variables by their importance forms the Long Tail of Context (LTC). In this paper, we empirically demonstrate that LTC matters and using all these contextual variables from the Long Tail leads to significant improvements in recommendation performance.

LightAutoML: AutoML Solution for a Large Financial Services Ecosystem

We present an AutoML system called LightAutoML developed for a large European financial services company and its ecosystem satisfying the set of idiosyncratic requirements that this ecosystem has for AutoML solutions. Our framework was piloted and deployed in numerous applications and performed at the level of the experienced data scientists while building high-quality ML models significantly faster than these data scientists. We also compare the performance of our system with various general-purpose open source AutoML solutions and show that it performs better for most of the ecosystem and OpenML problems. We also present the lessons that we learned while developing the AutoML system and moving it into production.

PURS: Personalized Unexpected Recommender System for Improving User Satisfaction

Classical recommender system methods typically face the filter bubble problem when users only receive recommendations of their familiar items, making them bored and dissatisfied. To address the filter bubble problem, unexpected recommendations have been proposed to recommend items significantly deviating from user's prior expectations and thus surprising them by presenting "fresh" and previously unexplored items to the users. In this paper, we describe a novel Personalized Unexpected Recommender System (PURS) model that incorporates unexpectedness into the recommendation process by providing multi-cluster modeling of user interests in the latent space and personalized unexpectedness via the self-attention mechanism and via selection of an appropriate unexpected activation function. Extensive offline experiments on three real-world datasets illustrate that the proposed PURS model significantly outperforms the state-of-the-art baseline approaches in terms of both accuracy and unexpectedness measures. In addition, we conduct an online A/B test at a major video platform Alibaba-Youku, where our model achieves over 3\% increase in the average video view per user metric. The proposed model is in the process of being deployed by the company.

Dual Attentive Sequential Learning for Cross-Domain Click-Through Rate Prediction

Cross domain recommender system constitutes a powerful method to tackle the cold-start and sparsity problem by aggregating and transferring user preferences across multiple category domains. Therefore, it has great potential to improve click-through-rate prediction performance in online commerce platforms having many domains of products. While several cross domain sequential recommendation models have been proposed to leverage information from a source domain to improve CTR predictions in a target domain, they did not take into account bidirectional latent relations of user preferences across source-target domain pairs. As such, they cannot provide enhanced cross-domain CTR predictions for both domains simultaneously. In this paper, we propose a novel approach to cross-domain sequential recommendations based on the dual learning mechanism that simultaneously transfers information between two related domains in an iterative manner until the learning process stabilizes. In particular, the proposed Dual Attentive Sequential Learning (DASL) model consists of two novel components Dual Embedding and Dual Attention, which jointly establish the two-stage learning process: we first construct dual latent embeddings that extract user preferences in both domains simultaneously, and subsequently provide cross-domain recommendations by matching the extracted latent embeddings with candidate items through dual-attention learning mechanism. We conduct extensive offline experiments on three real-world datasets to demonstrate the superiority of our proposed model, which significantly and consistently outperforms several state-of-the-art baselines across all experimental settings. We also conduct an online A/B test at a major video streaming platform Alibaba-Youku, where our proposed model significantly improves business performance over the latest production system in the company.

Dual Metric Learning for Effective and Efficient Cross-Domain Recommendations

Cross domain recommender systems have been increasingly valuable for helping consumers identify useful items in different applications. However, existing cross-domain models typically require large number of overlap users, which can be difficult to obtain in some applications. In addition, they did not consider the duality structure of cross-domain recommendation tasks, thus failing to take into account bidirectional latent relations between users and items and achieve optimal recommendation performance. To address these issues, in this paper we propose a novel cross-domain recommendation model based on dual learning that transfers information between two related domains in an iterative manner until the learning process stabilizes. We develop a novel latent orthogonal mapping to extract user preferences over multiple domains while preserving relations between users across different latent spaces. Furthermore, we combine the dual learning method with the metric learning approach, which allows us to significantly reduce the required common user overlap across the two domains and leads to even better cross-domain recommendation performance. We test the proposed model on two large-scale industrial datasets and six domain pairs, demonstrating that it consistently and significantly outperforms all the state-of-the-art baselines. We also show that the proposed model works well with very few overlap users to obtain satisfying recommendation performance comparable to the state-of-the-art baselines that use many overlap users.

Noise-Resilient Automatic Interpretation of Holter ECG Recordings

Holter monitoring, a long-term ECG recording (24-hours and more), contains a large amount of valuable diagnostic information about the patient. Its interpretation becomes a difficult and time-consuming task for the doctor who analyzes them because every heartbeat needs to be classified, thus requiring highly accurate methods for automatic interpretation. In this paper, we present a three-stage process for analysing Holter recordings with robustness to noisy signal. First stage is a segmentation neural network (NN) with encoderdecoder architecture which detects positions of heartbeats. Second stage is a classification NN which will classify heartbeats as wide or narrow. Third stage in gradient boosting decision trees (GBDT) on top of NN features that incorporates patient-wise features and further increases performance of our approach. As a part of this work we acquired 5095 Holter recordings of patients annotated by an experienced cardiologist. A committee of three cardiologists served as a ground truth annotators for the 291 examples in the test set. We show that the proposed method outperforms the selected baselines, including two commercial-grade software packages and some methods previously published in the literature.

Performance of Hyperbolic Geometry Models on Top-N Recommendation Tasks

We introduce a simple autoencoder based on hyperbolic geometry for solving standard collaborative filtering problem. In contrast to many modern deep learning techniques, we build our solution using only a single hidden layer. Remarkably, even with such a minimalistic approach, we not only outperform the Euclidean counterpart but also achieve a competitive performance with respect to the current state-of-the-art. We additionally explore the effects of space curvature on the quality of hyperbolic models and propose an efficient data-driven method for estimating its optimal value.

Latent Unexpected Recommendations

Unexpected recommender system constitutes an important tool to tackle the problem of filter bubbles and user boredom, which aims at providing unexpected and satisfying recommendations to target users at the same time. Previous unexpected recommendation methods only focus on the straightforward relations between current recommendations and user expectations by modeling unexpectedness in the feature space, thus resulting in the loss of accuracy measures in order to improve unexpectedness performance. Contrast to these prior models, we propose to model unexpectedness in the latent space of user and item embeddings, which allows to capture hidden and complex relations between new recommendations and historic purchases. In addition, we develop a novel Latent Closure (LC) method to construct hybrid utility function and provide unexpected recommendations based on the proposed model. Extensive experiments on three real-world datasets illustrate superiority of our proposed approach over the state-of-the-art unexpected recommendation models, which leads to significant increase in unexpectedness measure without sacrificing any accuracy metric under all experimental settings in this paper.

Predicting Clinical Diagnosis from Patients Electronic Health Records Using BERT-based Neural Networks

In this paper we study the problem of predicting clinical diagnoses from textual Electronic Health Records (EHR) data. We show the importance of this problem in medical community and present comprehensive historical review of the problem and proposed methods. As the main scientific contributions we present a modification of Bidirectional Encoder Representations from Transformers (BERT) model for sequence classification that implements a novel way of Fully-Connected (FC) layer composition and a BERT model pretrained only on domain data. To empirically validate our model, we use a large-scale Russian EHR dataset consisting of about 4 million unique patient visits. This is the largest such study for the Russian language and one of the largest globally. We performed a number of comparative experiments with other text representation models on the task of multiclass classification for 265 disease subset of ICD-10. The experiments demonstrate improved performance of our models compared to other baselines, including a fine-tuned Russian BERT (RuBERT) variant. We also show comparable performance of our model with a panel of experienced medical experts. This allows us to hope that implementation of this system will reduce misdiagnosis.

Event sequence metric learning

In this paper we consider a challenging problem of learning discriminative vector representations for event sequences generated by real-world users. Vector representations map behavioral client raw data to the low-dimensional fixed-length vectors in the latent space. We propose a novel method of learning those vector embeddings based on metric learning approach. We propose a strategy of raw data subsequences generation to apply a metric learning approach in a fully self-supervised way. We evaluated the method over several public bank transactions datasets and showed that self-supervised embeddings outperform other methods when applied to downstream classification tasks. Moreover, embeddings are compact and provide additional user privacy protection.