While online conversations can cover a vast amount of information in many different formats, abstractive text summarization has primarily focused on modeling solely news articles. This research gap is due, in part, to the lack of standardized datasets for summarizing online discussions. To address this gap, we design annotation protocols motivated by an issues--viewpoints--assertions framework to crowdsource four new datasets on diverse online conversation forms of news comments, discussion forums, community question answering forums, and email threads. We benchmark state-of-the-art models on our datasets and analyze characteristics associated with the data. To create a comprehensive benchmark, we also evaluate these models on widely-used conversation summarization datasets to establish strong baselines in this domain. Furthermore, we incorporate argument mining through graph construction to directly model the issues, viewpoints, and assertions present in a conversation and filter noisy input, showing comparable or improved results according to automatic and human evaluations.
Community Question Answering (CQA) forums such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of questions. Each question thread can receive a large number of answers with different perspectives. The goal of multi-perspective answer summarization is to produce a summary that includes all perspectives of the answer. A major obstacle for multi-perspective, abstractive answer summarization is the absence of a dataset to provide supervision for producing such summaries. This work introduces a novel dataset creation method to automatically create multi-perspective, bullet-point abstractive summaries from an existing CQA forum. Supervision provided by this dataset trains models to inherently produce multi-perspective summaries. Additionally, to train models to output more diverse, faithful answer summaries while retaining multiple perspectives, we propose a multi-reward optimization technique coupled with a sentence-relevance prediction multi-task loss. Our methods demonstrate improved coverage of perspectives and faithfulness as measured by automatic and human evaluations compared to a strong baseline.
Models pretrained with self-supervised objectives on large text corpora achieve state-of-the-art performance on text summarization tasks. However, these models are typically fine-tuned on hundreds of thousands of data points, an infeasible requirement when applying summarization to new, niche domains. In this work, we introduce a general method, called WikiTransfer, for fine-tuning pretrained models for summarization in an unsupervised, dataset-specific manner which makes use of characteristics of the target dataset such as the length and abstractiveness of the desired summaries. We achieve state-of-the-art, zero-shot abstractive summarization performance on the CNN-DailyMail dataset and demonstrate the effectiveness of our approach on three additional, diverse datasets. The models fine-tuned in this unsupervised manner are more robust to noisy data and also achieve better few-shot performance using 10 and 100 training examples. We perform ablation studies on the effect of the components of our unsupervised fine-tuning data and analyze the performance of these models in few-shot scenarios along with data augmentation techniques using both automatic and human evaluation.
The scarcity of comprehensive up-to-date studies on evaluation metrics for text summarization and the lack of consensus regarding evaluation protocols continues to inhibit progress. We address the existing shortcomings of summarization evaluation methods along five dimensions: 1) we re-evaluate 12 automatic evaluation metrics in a comprehensive and consistent fashion using neural summarization model outputs along with expert and crowd-sourced human annotations, 2) we consistently benchmark 23 recent summarization models using the aforementioned automatic evaluation metrics, 3) we assemble the largest collection of summaries generated by models trained on the CNN/DailyMail news dataset and share it in a unified format, 4) we implement and share a toolkit that provides an extensible and unified API for evaluating summarization models across a broad range of automatic metrics, 5) we assemble and share the largest and most diverse, in terms of model types, collection of human judgments of model-generated summaries on the CNN/Daily Mail dataset annotated by both expert judges and crowd source workers. We hope that this work will help promote a more complete evaluation protocol for text summarization as well as advance research in developing evaluation metrics that better correlate with human judgements.
Question Answering (QA) is in increasing demand as the amount of information available online and the desire for quick access to this content grows. A common approach to QA has been to fine-tune a pretrained language model on a task-specific labeled dataset. This paradigm, however, relies on scarce, and costly to obtain, large-scale human-labeled data. We propose an unsupervised approach to training QA models with generated pseudo-training data. We show that generating questions for QA training by applying a simple template on a related, retrieved sentence rather than the original context sentence improves downstream QA performance by allowing the model to learn more complex context-question relationships. Training a QA model on this data gives a relative improvement over a previous unsupervised model in F1 score on the SQuAD dataset by about 14%, and 20% when the answer is a named entity, achieving state-of-the-art performance on SQuAD for unsupervised QA.
Scientific article summarization is challenging: large, annotated corpora are not available, and the summary should ideally include the article's impacts on research community. This paper provides novel solutions to these two challenges. We 1) develop and release the first large-scale manually-annotated corpus for scientific papers (on computational linguistics) by enabling faster annotation, and 2) propose summarization methods that integrate the authors' original highlights (abstract) and the article's actual impacts on the community (citations), to create comprehensive, hybrid summaries. We conduct experiments to demonstrate the efficacy of our corpus in training data-driven models for scientific paper summarization and the advantage of our hybrid summaries over abstracts and traditional citation-based summaries. Our large annotated corpus and hybrid methods provide a new framework for scientific paper summarization research.
Scientific article summarization is challenging: large, annotated corpora are not available, and the summary should ideally include the article's impacts on research community. This paper provides novel solutions to these two challenges. We 1) develop and release the first large-scale manually-annotated corpus for scientific papers (on computational linguistics) by enabling faster annotation, and 2) propose summarization methods that integrate the authors' original highlights (abstract) and the article's actual impacts on the community (citations), to create comprehensive, hybrid summaries. We conduct experiments to demonstrate the efficacy of our corpus in training data-driven models for scientific paper summarization and the advantage of our hybrid summaries over abstracts and traditional citation-based summaries. Our large annotated corpus and hybrid methods provide a new framework for scientific paper summarization research.
Machine learning plays an increasing role in intelligent tutoring systems as both the amount of data available and specialization among students grow. Nowadays, these systems are frequently deployed on mobile applications. Users on such mobile education platforms are dynamic, frequently being added, accessing the application with varying levels of focus, and changing while using the service. The education material itself, on the other hand, is often static and is an exhaustible resource whose use in tasks such as problem recommendation must be optimized. The ability to update user models with respect to educational material in real-time is thus essential; however, existing approaches require time-consuming re-training of user features whenever new data is added. In this paper, we introduce a neural pedagogical agent for real-time user modeling in the task of predicting user response correctness, a central task for mobile education applications. Our model, inspired by work in natural language processing on sequence modeling and machine translation, updates user features in real-time via bidirectional recurrent neural networks with an attention mechanism over embedded question-response pairs. We experiment on the mobile education application SantaTOEIC, which has 559k users, 66M response data points as well as a set of 10k study problems each expert-annotated with topic tags and gathered since 2016. Our model outperforms existing approaches over several metrics in predicting user response correctness, notably out-performing other methods on new users without large question-response histories. Additionally, our attention mechanism and annotated tag set allow us to create an interpretable education platform, with a smart review system that addresses the aforementioned issue of varied user attention and problem exhaustion.
Automatic generation of summaries from multiple news articles is a valuable tool as the number of online publications grows rapidly. Single document summarization (SDS) systems have benefited from advances in neural encoder-decoder model thanks to the availability of large datasets. However, multi-document summarization (MDS) of news articles has been limited to datasets of a couple of hundred examples. In this paper, we introduce Multi-News, the first large-scale MDS news dataset. Additionally, we propose an end-to-end model which incorporates a traditional extractive summarization model with a standard SDS model and achieves competitive results on MDS datasets. We benchmark several methods on Multi-News and release our data and code in hope that this work will promote advances in summarization in the multi-document setting.