Aligning Robot's Behaviours and Users' Perceptions Through Participatory Prototyping

Robots are increasingly being deployed in public spaces. However, the general population rarely has the opportunity to nominate what they would prefer or expect a robot to do in these contexts. Since most people have little or no experience interacting with a robot, it is not surprising that robots deployed in the real world may fail to gain acceptance or engage their intended users. To address this issue, we examine users' understanding of robots in public spaces and their expectations of appropriate uses of robots in these spaces. Furthermore, we investigate how these perceptions and expectations change as users engage and interact with a robot. To support this goal, we conducted a participatory design workshop in which participants were actively involved in the prototyping and testing of a robot's behaviours in simulation and on the physical robot. Our work highlights how social and interaction contexts influence users' perception of robots in public spaces and how users' design and understanding of what are appropriate robot behaviors shifts as they observe the enactment of their designs.

Supportive Actions for Manipulation in Human-Robot Coworker Teams

The increasing presence of robots alongside humans, such as in human-robot teams in manufacturing, gives rise to research questions about the kind of behaviors people prefer in their robot counterparts. We term actions that support interaction by reducing future interference with others as supportive robot actions and investigate their utility in a co-located manipulation scenario. We compare two robot modes in a shared table pick-and-place task: (1) Task-oriented: the robot only takes actions to further its own task objective and (2) Supportive: the robot sometimes prefers supportive actions to task-oriented ones when they reduce future goal-conflicts. Our experiments in simulation, using a simplified human model, reveal that supportive actions reduce the interference between agents, especially in more difficult tasks, but also cause the robot to take longer to complete the task. We implemented these modes on a physical robot in a user study where a human and a robot perform object placement on a shared table. Our results show that a supportive robot was perceived as a more favorable coworker by the human and also reduced interference with the human in the more difficult of two scenarios. However, it also took longer to complete the task highlighting an interesting trade-off between task-efficiency and human-preference that needs to be considered before designing robot behavior for close-proximity manipulation scenarios.