Toward Interactive Dictation

Voice dictation is an increasingly important text input modality. Existing systems that allow both dictation and editing-by-voice restrict their command language to flat templates invoked by trigger words. In this work, we study the feasibility of allowing users to interrupt their dictation with spoken editing commands in open-ended natural language. We introduce a new task and dataset, TERTiUS, to experiment with such systems. To support this flexibility in real-time, a system must incrementally segment and classify spans of speech as either dictation or command, and interpret the spans that are commands. We experiment with using large pre-trained language models to predict the edited text, or alternatively, to predict a small text-editing program. Experiments show a natural trade-off between model accuracy and latency: a smaller model achieves 30% end-state accuracy with 1.3 seconds of latency, while a larger model achieves 55% end-state accuracy with 7 seconds of latency.

The Whole Truth and Nothing But the Truth: Faithful and Controllable Dialogue Response Generation with Dataflow Transduction and Constrained Decoding

In a real-world dialogue system, generated responses must satisfy several interlocking constraints: being informative, truthful, and easy to control. The two predominant paradigms in language generation -- neural language modeling and rule-based generation -- both struggle to satisfy these constraints. Even the best neural models are prone to hallucination and omission of information, while existing formalisms for rule-based generation make it difficult to write grammars that are both flexible and fluent. We describe a hybrid architecture for dialogue response generation that combines the strengths of both approaches. This architecture has two components. First, a rule-based content selection model defined using a new formal framework called dataflow transduction, which uses declarative rules to transduce a dialogue agent's computations (represented as dataflow graphs) into context-free grammars representing the space of contextually acceptable responses. Second, a constrained decoding procedure that uses these grammars to constrain the output of a neural language model, which selects fluent utterances. The resulting system outperforms both rule-based and learned approaches in human evaluations of fluency, relevance, and truthfulness.

BenchCLAMP: A Benchmark for Evaluating Language Models on Semantic Parsing

We introduce BenchCLAMP, a Benchmark to evaluate Constrained LAnguage Model Parsing, which produces semantic outputs based on the analysis of input text through constrained decoding of a prompted or fine-tuned language model. Developers of pretrained language models currently benchmark on classification, span extraction and free-text generation tasks. Semantic parsing is neglected in language model evaluation because of the complexity of handling task-specific architectures and representations. Recent work has shown that generation from a prompted or fine-tuned language model can perform well at semantic parsing when the output is constrained to be a valid semantic representation. BenchCLAMP includes context-free grammars for six semantic parsing datasets with varied output meaning representations, as well as a constrained decoding interface to generate outputs covered by these grammars. We provide low, medium, and high resource splits for each dataset, allowing accurate comparison of various language models under different data regimes. Our benchmark supports both prompt-based learning as well as fine-tuning, and provides an easy-to-use toolkit for language model developers to evaluate on semantic parsing.

When More Data Hurts: A Troubling Quirk in Developing Broad-Coverage Natural Language Understanding Systems

In natural language understanding (NLU) production systems, users' evolving needs necessitate the addition of new features over time, indexed by new symbols added to the meaning representation space. This requires additional training data and results in ever-growing datasets. We present the first systematic investigation into this incremental symbol learning scenario. Our analyses reveal a troubling quirk in building (broad-coverage) NLU systems: as the training dataset grows, more data is needed to learn new symbols, forming a vicious cycle. We show that this trend holds for multiple mainstream models on two common NLU tasks: intent recognition and semantic parsing. Rejecting class imbalance as the sole culprit, we reveal that the trend is closely associated with an effect we call source signal dilution, where strong lexical cues for the new symbol become diluted as the training dataset grows. Selectively dropping training examples to prevent dilution often reverses the trend, showing the over-reliance of mainstream neural NLU models on simple lexical cues and their lack of contextual understanding.

Constrained Language Models Yield Few-Shot Semantic Parsers

We explore the use of large pretrained language models as few-shot semantic parsers. The goal in semantic parsing is to generate a structured meaning representation given a natural language input. However, language models are trained to generate natural language. To bridge the gap, we use language models to paraphrase inputs into a controlled sublanguage resembling English that can be automatically mapped to a target meaning representation. With a small amount of data and very little code to convert into English-like representations, we provide a blueprint for rapidly bootstrapping semantic parsers and demonstrate good performance on multiple tasks.

Task-Oriented Dialogue as Dataflow Synthesis

We describe an approach to task-oriented dialogue in which dialogue state is represented as a dataflow graph. A dialogue agent maps each user utterance to a program that extends this graph. Programs include metacomputation operators for reference and revision that reuse dataflow fragments from previous turns. Our graph-based state enables the expression and manipulation of complex user intents, and explicit metacomputation makes these intents easier for learned models to predict. We introduce a new dataset, SMCalFlow, featuring complex dialogues about events, weather, places, and people. Experiments show that dataflow graphs and metacomputation substantially improve representability and predictability in these natural dialogues. Additional experiments on the MultiWOZ dataset show that our dataflow representation enables an otherwise off-the-shelf sequence-to-sequence model to match the best existing task-specific state tracking model. The SMCalFlow dataset and code for replicating experiments are available at https://www.microsoft.com/en-us/research/project/dataflow-based-dialogue-semantic-machines.