Equal Access, Unequal Interaction: A Counterfactual Audit of LLM Fairness

Prior work on fairness in large language models (LLMs) has primarily focused on access-level behaviors such as refusals and safety filtering. However, equitable access does not ensure equitable interaction quality once a response is provided. In this paper, we conduct a controlled fairness audit examining how LLMs differ in tone, uncertainty, and linguistic framing across demographic identities after access is granted. Using a counterfactual prompt design, we evaluate GPT-4 and LLaMA-3.1-70B on career advice tasks while varying identity attributes along age, gender, and nationality. We assess access fairness through refusal analysis and measure interaction quality using automated linguistic metrics, including sentiment, politeness, and hedging. Identity-conditioned differences are evaluated using paired statistical tests. Both models exhibit zero refusal rates across all identities, indicating uniform access. Nevertheless, we observe systematic, model-specific disparities in interaction quality: GPT-4 expresses significantly higher hedging toward younger male users, while LLaMA exhibits broader sentiment variation across identity groups. These results show that fairness disparities can persist at the interaction level even when access is equal, motivating evaluation beyond refusal-based audits.

Text-Routed Sparse Mixture-of-Experts Model with Explanation and Temporal Alignment for Multi-Modal Sentiment Analysis

Human-interaction-involved applications underscore the need for Multi-modal Sentiment Analysis (MSA). Although many approaches have been proposed to address the subtle emotions in different modalities, the power of explanations and temporal alignments is still underexplored. Thus, this paper proposes the Text-routed sparse mixture-of-Experts model with eXplanation and Temporal alignment for MSA (TEXT). TEXT first augments explanations for MSA via Multi-modal Large Language Models (MLLM), and then novelly aligns the epresentations of audio and video through a temporality-oriented neural network block. TEXT aligns different modalities with explanations and facilitates a new text-routed sparse mixture-of-experts with gate fusion. Our temporal alignment block merges the benefits of Mamba and temporal cross-attention. As a result, TEXT achieves the best performance cross four datasets among all tested models, including three recently proposed approaches and three MLLMs. TEXT wins on at least four metrics out of all six metrics. For example, TEXT decreases the mean absolute error to 0.353 on the CH-SIMS dataset, which signifies a 13.5% decrement compared with recently proposed approaches.

BhashaSetu: Cross-Lingual Knowledge Transfer from High-Resource to Extreme Low-Resource Languages

Despite remarkable advances in natural language processing, developing effective systems for low-resource languages remains a formidable challenge, with performances typically lagging far behind high-resource counterparts due to data scarcity and insufficient linguistic resources. Cross-lingual knowledge transfer has emerged as a promising approach to address this challenge by leveraging resources from high-resource languages. In this paper, we investigate methods for transferring linguistic knowledge from high-resource languages to low-resource languages, where the number of labeled training instances is in hundreds. We focus on sentence-level and word-level tasks. We introduce a novel method, GETR (Graph-Enhanced Token Representation) for cross-lingual knowledge transfer along with two adopted baselines (a) augmentation in hidden layers and (b) token embedding transfer through token translation. Experimental results demonstrate that our GNN-based approach significantly outperforms existing multilingual and cross-lingual baseline methods, achieving 13 percentage point improvements on truly low-resource languages (Mizo, Khasi) for POS tagging, and 20 and 27 percentage point improvements in macro-F1 on simulated low-resource languages (Marathi, Bangla, Malayalam) across sentiment classification and NER tasks respectively. We also present a detailed analysis of the transfer mechanisms and identify key factors that contribute to successful knowledge transfer in this linguistic context.

Automatic Classifiers Underdetect Emotions Expressed by Men

The widespread adoption of automatic sentiment and emotion classifiers makes it important to ensure that these tools perform reliably across different populations. Yet their reliability is typically assessed using benchmarks that rely on third-party annotators rather than the individuals experiencing the emotions themselves, potentially concealing systematic biases. In this paper, we use a unique, large-scale dataset of more than one million self-annotated posts and a pre-registered research design to investigate gender biases in emotion detection across 414 combinations of models and emotion-related classes. We find that across different types of automatic classifiers and various underlying emotions, error rates are consistently higher for texts authored by men compared to those authored by women. We quantify how this bias could affect results in downstream applications and show that current machine learning tools, including large language models, should be applied with caution when the gender composition of a sample is not known or variable. Our findings demonstrate that sentiment analysis is not yet a solved problem, especially in ensuring equitable model behaviour across demographic groups.

An Algorithmic Framework for Systematic Literature Reviews: A Case Study for Financial Narratives

This paper introduces an algorithmic framework for conducting systematic literature reviews (SLRs), designed to improve efficiency, reproducibility, and selection quality assessment in the literature review process. The proposed method integrates Natural Language Processing (NLP) techniques, clustering algorithms, and interpretability tools to automate and structure the selection and analysis of academic publications. The framework is applied to a case study focused on financial narratives, an emerging area in financial economics that examines how structured accounts of economic events, formed by the convergence of individual interpretations, influence market dynamics and asset prices. Drawing from the Scopus database of peer-reviewed literature, the review highlights research efforts to model financial narratives using various NLP techniques. Results reveal that while advances have been made, the conceptualization of financial narratives remains fragmented, often reduced to sentiment analysis, topic modeling, or their combination, without a unified theoretical framework. The findings underscore the value of more rigorous and dynamic narrative modeling approaches and demonstrate the effectiveness of the proposed algorithmic SLR methodology.

Qalb: Largest State-of-the-Art Urdu Large Language Model for 230M Speakers with Systematic Continued Pre-training

Despite remarkable progress in large language models, Urdu-a language spoken by over 230 million people-remains critically underrepresented in modern NLP systems. Existing multilingual models demonstrate poor performance on Urdu-specific tasks, struggling with the language's complex morphology, right-to-left Nastaliq script, and rich literary traditions. Even the base LLaMA-3.1 8B-Instruct model shows limited capability in generating fluent, contextually appropriate Urdu text. We introduce Qalb, an Urdu language model developed through a two-stage approach: continued pre-training followed by supervised fine-tuning. Starting from LLaMA 3.1 8B, we perform continued pre-training on a dataset of 1.97 billion tokens. This corpus comprises 1.84 billion tokens of diverse Urdu text-spanning news archives, classical and contemporary literature, government documents, and social media-combined with 140 million tokens of English Wikipedia data to prevent catastrophic forgetting. We then fine-tune the resulting model on the Alif Urdu-instruct dataset. Through extensive evaluation on Urdu-specific benchmarks, Qalb demonstrates substantial improvements, achieving a weighted average score of 90.34 and outperforming the previous state-of-the-art Alif-1.0-Instruct model (87.1) by 3.24 points, while also surpassing the base LLaMA-3.1 8B-Instruct model by 44.64 points. Qalb achieves state-of-the-art performance with comprehensive evaluation across seven diverse tasks including Classification, Sentiment Analysis, and Reasoning. Our results demonstrate that continued pre-training on diverse, high-quality language data, combined with targeted instruction fine-tuning, effectively adapts foundation models to low-resource languages.

NepEMO: A Multi-Label Emotion and Sentiment Analysis on Nepali Reddit with Linguistic Insights and Temporal Trends

Social media (SM) platforms (e.g. Facebook, Twitter, and Reddit) are increasingly leveraged to share opinions and emotions, specifically during challenging events, such as natural disasters, pandemics, and political elections, and joyful occasions like festivals and celebrations. Among the SM platforms, Reddit provides a unique space for its users to anonymously express their experiences and thoughts on sensitive issues such as health and daily life. In this work, we present a novel dataset, called NepEMO, for multi-label emotion (MLE) and sentiment classification (SC) on the Nepali subreddit post. We curate and build a manually annotated dataset of 4,462 posts (January 2019- June 2025) written in English, Romanised Nepali and Devanagari script for five emotions (fear, anger, sadness, joy, and depression) and three sentiment classes (positive, negative, and neutral). We perform a detailed analysis of posts to capture linguistic insights, including emotion trends, co-occurrence of emotions, sentiment-specific n-grams, and topic modelling using Latent Dirichlet Allocation and TF-IDF keyword extraction. Finally, we compare various traditional machine learning (ML), deep learning (DL), and transformer models for MLE and SC tasks. The result shows that transformer models consistently outperform the ML and DL models for both tasks.

Aspect Extraction from E-Commerce Product and Service Reviews

Aspect Extraction (AE) is a key task in Aspect-Based Sentiment Analysis (ABSA), yet it remains difficult to apply in low-resource and code-switched contexts like Taglish, a mix of Tagalog and English commonly used in Filipino e-commerce reviews. This paper introduces a comprehensive AE pipeline designed for Taglish, combining rule-based, large language model (LLM)-based, and fine-tuning techniques to address both aspect identification and extraction. A Hierarchical Aspect Framework (HAF) is developed through multi-method topic modeling, along with a dual-mode tagging scheme for explicit and implicit aspects. For aspect identification, four distinct models are evaluated: a Rule-Based system, a Generative LLM (Gemini 2.0 Flash), and two Fine-Tuned Gemma-3 1B models trained on different datasets (Rule-Based vs. LLM-Annotated). Results indicate that the Generative LLM achieved the highest performance across all tasks (Macro F1 0.91), demonstrating superior capability in handling implicit aspects. In contrast, the fine-tuned models exhibited limited performance due to dataset imbalance and architectural capacity constraints. This work contributes a scalable and linguistically adaptive framework for enhancing ABSA in diverse, code-switched environments.

Measuring Social Media Polarization Using Large Language Models and Heuristic Rules

Understanding affective polarization in online discourse is crucial for evaluating the societal impact of social media interactions. This study presents a novel framework that leverages large language models (LLMs) and domain-informed heuristics to systematically analyze and quantify affective polarization in discussions on divisive topics such as climate change and gun control. Unlike most prior approaches that relied on sentiment analysis or predefined classifiers, our method integrates LLMs to extract stance, affective tone, and agreement patterns from large-scale social media discussions. We then apply a rule-based scoring system capable of quantifying affective polarization even in small conversations consisting of single interactions, based on stance alignment, emotional content, and interaction dynamics. Our analysis reveals distinct polarization patterns that are event dependent: (i) anticipation-driven polarization, where extreme polarization escalates before well-publicized events, and (ii) reactive polarization, where intense affective polarization spikes immediately after sudden, high-impact events. By combining AI-driven content annotation with domain-informed scoring, our framework offers a scalable and interpretable approach to measuring affective polarization. The source code is publicly available at: https://github.com/hasanjawad001/llm-social-media-polarization.

Authors Should Label Their Own Documents

Third-party annotation is the status quo for labeling text, but egocentric information such as sentiment and belief can at best only be approximated by a third-person proxy. We introduce author labeling, an annotation technique where the writer of the document itself annotates the data at the moment of creation. We collaborate with a commercial chatbot with over 20,000 users to deploy an author labeling annotation system. This system identifies task-relevant queries, generates on-the-fly labeling questions, and records authors' answers in real time. We train and deploy an online-learning model architecture for product recommendation with author-labeled data to improve performance. We train our model to minimize the prediction error on questions generated for a set of predetermined subjective beliefs using author-labeled responses. Our model achieves a 537% improvement in click-through rate compared to an industry advertising baseline running concurrently. We then compare the quality and practicality of author labeling to three traditional annotation approaches for sentiment analysis and find author labeling to be higher quality, faster to acquire, and cheaper. These findings reinforce existing literature that annotations, especially for egocentric and subjective beliefs, are significantly higher quality when labeled by the author rather than a third party. To facilitate broader scientific adoption, we release an author labeling service for the research community at https://academic.echollm.io.