Partner Matters! An Empirical Study on Fusing Personas for Personalized Response Selection in Retrieval-Based Chatbots

Persona can function as the prior knowledge for maintaining the consistency of dialogue systems. Most of previous studies adopted the self persona in dialogue whose response was about to be selected from a set of candidates or directly generated, but few have noticed the role of partner in dialogue. This paper makes an attempt to thoroughly explore the impact of utilizing personas that describe either self or partner speakers on the task of response selection in retrieval-based chatbots. Four persona fusion strategies are designed, which assume personas interact with contexts or responses in different ways. These strategies are implemented into three representative models for response selection, which are based on the Hierarchical Recurrent Encoder (HRE), Interactive Matching Network (IMN) and Bidirectional Encoder Representations from Transformers (BERT) respectively. Empirical studies on the Persona-Chat dataset show that the partner personas neglected in previous studies can improve the accuracy of response selection in the IMN- and BERT-based models. Besides, our BERT-based model implemented with the context-response-aware persona fusion strategy outperforms previous methods by margins larger than 2.7% on original personas and 4.6% on revised personas in terms of hits@1 (top-1 accuracy), achieving a new state-of-the-art performance on the Persona-Chat dataset.

Improving Pretrained Models for Zero-shot Multi-label Text Classification through Reinforced Label Hierarchy Reasoning

Exploiting label hierarchies has become a promising approach to tackling the zero-shot multi-label text classification (ZS-MTC) problem. Conventional methods aim to learn a matching model between text and labels, using a graph encoder to incorporate label hierarchies to obtain effective label representations \cite{rios2018few}. More recently, pretrained models like BERT \cite{devlin2018bert} have been used to convert classification tasks into a textual entailment task \cite{yin-etal-2019-benchmarking}. This approach is naturally suitable for the ZS-MTC task. However, pretrained models are underexplored in the existing work because they do not generate individual vector representations for text or labels, making it unintuitive to combine them with conventional graph encoding methods. In this paper, we explore to improve pretrained models with label hierarchies on the ZS-MTC task. We propose a Reinforced Label Hierarchy Reasoning (RLHR) approach to encourage interdependence among labels in the hierarchies during training. Meanwhile, to overcome the weakness of flat predictions, we design a rollback algorithm that can remove logical errors from predictions during inference. Experimental results on three real-life datasets show that our approach achieves better performance and outperforms previous non-pretrained methods on the ZS-MTC task.

Improving Text-to-SQL with Schema Dependency Learning

Text-to-SQL aims to map natural language questions to SQL queries. The sketch-based method combined with execution-guided (EG) decoding strategy has shown a strong performance on the WikiSQL benchmark. However, execution-guided decoding relies on database execution, which significantly slows down the inference process and is hence unsatisfactory for many real-world applications. In this paper, we present the Schema Dependency guided multi-task Text-to-SQL model (SDSQL) to guide the network to effectively capture the interactions between questions and schemas. The proposed model outperforms all existing methods in both the settings with or without EG. We show the schema dependency learning partially cover the benefit from EG and alleviates the need for it. SDSQL without EG significantly reduces time consumption during inference, sacrificing only a small amount of performance and provides more flexibility for downstream applications.

Dynamic Hybrid Relation Network for Cross-Domain Context-Dependent Semantic Parsing

Semantic parsing has long been a fundamental problem in natural language processing. Recently, cross-domain context-dependent semantic parsing has become a new focus of research. Central to the problem is the challenge of leveraging contextual information of both natural language utterance and database schemas in the interaction history. In this paper, we present a dynamic graph framework that is capable of effectively modelling contextual utterances, tokens, database schemas, and their complicated interaction as the conversation proceeds. The framework employs a dynamic memory decay mechanism that incorporates inductive bias to integrate enriched contextual relation representation, which is further enhanced with a powerful reranking model. At the time of writing, we demonstrate that the proposed framework outperforms all existing models by large margins, achieving new state-of-the-art performance on two large-scale benchmarks, the SParC and CoSQL datasets. Specifically, the model attains a 55.8% question-match and 30.8% interaction-match accuracy on SParC, and a 46.8% question-match and 17.0% interaction-match accuracy on CoSQL.

Learning to Retrieve Entity-Aware Knowledge and Generate Responses with Copy Mechanism for Task-Oriented Dialogue Systems

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access. This challenge can be separated into three subtasks, (1) knowledge-seeking turn detection, (2) knowledge selection, and (3) knowledge-grounded response generation. We use pre-trained language models, ELECTRA and RoBERTa, as our base encoder for different subtasks. For subtask 1 and 2, the coarse-grained information like domain and entity are used to enhance knowledge usage. For subtask 3, we use a latent variable to encode dialog history and selected knowledge better and generate responses combined with copy mechanism. Meanwhile, some useful post-processing strategies are performed on the model's final output to make further knowledge usage in the generation task. As shown in released evaluation results, our proposed system ranks second under objective metrics and ranks fourth under human metrics.

Exploring End-to-End Differentiable Natural Logic Modeling

We explore end-to-end trained differentiable models that integrate natural logic with neural networks, aiming to keep the backbone of natural language reasoning based on the natural logic formalism while introducing subsymbolic vector representations and neural components. The proposed model adapts module networks to model natural logic operations, which is enhanced with a memory component to model contextual information. Experiments show that the proposed framework can effectively model monotonicity-based reasoning, compared to the baseline neural network models without built-in inductive bias for monotonicity-based reasoning. Our proposed model shows to be robust when transferred from upward to downward inference. We perform further analyses on the performance of the proposed model on aggregation, showing the effectiveness of the proposed subcomponents on helping achieve better intermediate aggregation performance.

Deriving Commonsense Inference Tasks from Interactive Fictions

Commonsense reasoning simulates the human ability to make presumptions about our physical world, and it is an indispensable cornerstone in building general AI systems. We propose a new commonsense reasoning dataset based on human's interactive fiction game playings as human players demonstrate plentiful and diverse commonsense reasoning. The new dataset mitigates several limitations of the prior art. Experiments show that our task is solvable to human experts with sufficient commonsense knowledge but poses challenges to existing machine reading models, with a big performance gap of more than 30%.

Program Enhanced Fact Verification with Verbalization and Graph Attention Network

Performing fact verification based on structured data is important for many real-life applications and is a challenging research problem, particularly when it involves both symbolic operations and informal inference based on language understanding. In this paper, we present a Program-enhanced Verbalization and Graph Attention Network (ProgVGAT) to integrate programs and execution into textual inference models. Specifically, a verbalization with program execution model is proposed to accumulate evidences that are embedded in operations over the tables. Built on that, we construct the graph attention verification networks, which are designed to fuse different sources of evidences from verbalized program execution, program structures, and the original statements and tables, to make the final verification decision. To support the above framework, we propose a program selection module optimized with a new training strategy based on margin loss, to produce more accurate programs, which is shown to be effective in enhancing the final verification results. Experimental results show that the proposed framework achieves the new state-of-the-art performance, a 74.4% accuracy, on the benchmark dataset TABFACT.

SemEval-2020 Task 5: Counterfactual Recognition

We present a counterfactual recognition (CR) task, the shared Task 5 of SemEval-2020. Counterfactuals describe potential outcomes (consequents) produced by actions or circumstances that did not happen or cannot happen and are counter to the facts (antecedent). Counterfactual thinking is an important characteristic of the human cognitive system; it connects antecedents and consequents with causal relations. Our task provides a benchmark for counterfactual recognition in natural language with two subtasks. Subtask-1 aims to determine whether a given sentence is a counterfactual statement or not. Subtask-2 requires the participating systems to extract the antecedent and consequent in a given counterfactual statement. During the SemEval-2020 official evaluation period, we received 27 submissions to Subtask-1 and 11 to Subtask-2. The data, baseline code, and leaderboard can be found at https://competitions.codalab.org/competitions/21691. The data and baseline code are also available at https://zenodo.org/record/3932442.