The Enforcement and Feasibility of Hate Speech Moderation on Twitter

Online hate speech is associated with substantial social harms, yet it remains unclear how consistently platforms enforce hate speech policies or whether enforcement is feasible at scale. We address these questions through a global audit of hate speech moderation on Twitter (now X). Using a complete 24-hour snapshot of public tweets, we construct representative samples comprising 540,000 tweets annotated for hate speech by trained annotators across eight major languages. Five months after posting, 80% of hateful tweets remain online, including explicitly violent hate speech. Such tweets are no more likely to be removed than non-hateful tweets, with neither severity nor visibility increasing the likelihood of removal. We then examine whether these enforcement gaps reflect technical limits of large-scale moderation systems. While fully automated detection systems cannot reliably identify hate speech without generating large numbers of false positives, they effectively prioritize likely violations for human review. Simulations of a human-AI moderation pipeline indicate that substantially reducing user exposure to hate speech is economically feasible at a cost below existing regulatory penalties. These results suggest that the persistence of online hate cannot be explained by technical constraints alone but also reflects institutional choices in the allocation of moderation resources.

Demographic Probing of Large Language Models Lacks Construct Validity

Demographic probing is widely used to study how large language models (LLMs) adapt their behavior to signaled demographic attributes. This approach typically uses a single demographic cue in isolation (e.g., a name or dialect) as a signal for group membership, implicitly assuming strong construct validity: that such cues are interchangeable operationalizations of the same underlying, demographically conditioned behavior. We test this assumption in realistic advice-seeking interactions, focusing on race and gender in a U.S. context. We find that cues intended to represent the same demographic group induce only partially overlapping changes in model behavior, while differentiation between groups within a given cue is weak and uneven. Consequently, estimated disparities are unstable, with both magnitude and direction varying across cues. We further show that these inconsistencies partly arise from variation in how strongly cues encode demographic attributes and from linguistic confounders that independently shape model behavior. Together, our findings suggest that demographic probing lacks construct validity: it does not yield a single, stable characterization of how LLMs condition on demographic information, which may reflect a misspecified or fragmented construct. We conclude by recommending the use of multiple, ecologically valid cues and explicit control of confounders to support more defensible claims about demographic effects in LLMs.

HateDay: Insights from a Global Hate Speech Dataset Representative of a Day on Twitter

To tackle the global challenge of online hate speech, a large body of research has developed detection models to flag hate speech in the sea of online content. Yet, due to systematic biases in evaluation datasets, detection performance in real-world settings remains unclear, let alone across geographies. To address this issue, we introduce HateDay, the first global hate speech dataset representative of social media settings, randomly sampled from all tweets posted on September 21, 2022 for eight languages and four English-speaking countries. Using HateDay, we show how the prevalence and composition of hate speech varies across languages and countries. We also find that evaluation on academic hate speech datasets overestimates real-world detection performance, which we find is very low, especially for non-European languages. We identify several factors explaining poor performance, including models' inability to distinguish between hate and offensive speech, and the misalignment between academic target focus and real-world target prevalence. We finally argue that such low performance renders hate speech moderation with public detection models unfeasible, even in a human-in-the-loop setting which we find is prohibitively costly. Overall, we emphasize the need to evaluate future detection models from academia and platforms in real-world settings to address this global challenge.

NaijaHate: Evaluating Hate Speech Detection on Nigerian Twitter Using Representative Data

To address the global issue of hateful content proliferating in online platforms, hate speech detection (HSD) models are typically developed on datasets collected in the United States, thereby failing to generalize to English dialects from the Majority World. Furthermore, HSD models are often evaluated on curated samples, raising concerns about overestimating model performance in real-world settings. In this work, we introduce NaijaHate, the first dataset annotated for HSD which contains a representative sample of Nigerian tweets. We demonstrate that HSD evaluated on biased datasets traditionally used in the literature largely overestimates real-world performance on representative data. We also propose NaijaXLM-T, a pretrained model tailored to the Nigerian Twitter context, and establish the key role played by domain-adaptive pretraining and finetuning in maximizing HSD performance. Finally, we show that in this context, a human-in-the-loop approach to content moderation where humans review 1% of Nigerian tweets flagged as hateful would enable to moderate 60% of all hateful content. Taken together, these results pave the way towards robust HSD systems and a better protection of social media users from hateful content in low-resource settings.