Trust and ethical considerations in a multi-modal, explainable AI-driven chatbot tutoring system: The case of collaboratively solving Rubik's Cube

Artificial intelligence (AI) has the potential to transform education with its power of uncovering insights from massive data about student learning patterns. However, ethical and trustworthy concerns of AI have been raised but are unsolved. Prominent ethical issues in high school AI education include data privacy, information leakage, abusive language, and fairness. This paper describes technological components that were built to address ethical and trustworthy concerns in a multi-modal collaborative platform (called ALLURE chatbot) for high school students to collaborate with AI to solve the Rubik's cube. In data privacy, we want to ensure that the informed consent of children, parents, and teachers, is at the center of any data that is managed. Since children are involved, language, whether textual, audio, or visual, is acceptable both from users and AI and the system can steer interaction away from dangerous situations. In information management, we also want to ensure that the system, while learning to improve over time, does not leak information about users from one group to another.

GEAR-Up: Generative AI and External Knowledge-based Retrieval Upgrading Scholarly Article Searches for Systematic Reviews

Systematic reviews (SRs) - the librarian-assisted literature survey of scholarly articles takes time and requires significant human resources. Given the ever-increasing volume of published studies, applying existing computing and informatics technology can decrease this time and resource burden. Due to the revolutionary advances in (1) Generative AI such as ChatGPT, and (2) External knowledge-augmented information extraction efforts such as Retrieval-Augmented Generation, In this work, we explore the use of techniques from (1) and (2) for SR. We demonstrate a system that takes user queries, performs query expansion to obtain enriched context (includes additional terms and definitions by querying language models and knowledge graphs), and uses this context to search for articles on scholarly databases to retrieve articles. We perform qualitative evaluations of our system through comparison against sentinel (ground truth) articles provided by an in-house librarian. The demo can be found at: https://youtu.be/zMdP56GJ9mU.

Demo Alleviate: Demonstrating Artificial Intelligence Enabled Virtual Assistance for Telehealth: The Mental Health Case

After the pandemic, artificial intelligence (AI) powered support for mental health care has become increasingly important. The breadth and complexity of significant challenges required to provide adequate care involve: (a) Personalized patient understanding, (b) Safety-constrained and medically validated chatbot patient interactions, and (c) Support for continued feedback-based refinements in design using chatbot-patient interactions. We propose Alleviate, a chatbot designed to assist patients suffering from mental health challenges with personalized care and assist clinicians with understanding their patients better. Alleviate draws from an array of publicly available clinically valid mental-health texts and databases, allowing Alleviate to make medically sound and informed decisions. In addition, Alleviate's modular design and explainable decision-making lends itself to robust and continued feedback-based refinements to its design. In this paper, we explain the different modules of Alleviate and submit a short video demonstrating Alleviate's capabilities to help patients and clinicians understand each other better to facilitate optimal care strategies.

A Rich Recipe Representation as Plan to Support Expressive Multi Modal Queries on Recipe Content and Preparation Process

Food is not only a basic human necessity but also a key factor driving a society's health and economic well-being. As a result, the cooking domain is a popular use-case to demonstrate decision-support (AI) capabilities in service of benefits like precision health with tools ranging from information retrieval interfaces to task-oriented chatbots. An AI here should understand concepts in the food domain (e.g., recipes, ingredients), be tolerant to failures encountered while cooking (e.g., browning of butter), handle allergy-based substitutions, and work with multiple data modalities (e.g. text and images). However, the recipes today are handled as textual documents which makes it difficult for machines to read, reason and handle ambiguity. This demands a need for better representation of the recipes, overcoming the ambiguity and sparseness that exists in the current textual documents. In this paper, we discuss the construction of a machine-understandable rich recipe representation (R3), in the form of plans, from the recipes available in natural language. R3 is infused with additional knowledge such as information about allergens and images of ingredients, possible failures and tips for each atomic cooking step. To show the benefits of R3, we also present TREAT, a tool for recipe retrieval which uses R3 to perform multi-modal reasoning on the recipe's content (plan objects - ingredients and cooking tools), food preparation process (plan actions and time), and media type (image, text). R3 leads to improved retrieval efficiency and new capabilities that were hither-to not possible in textual representation.

"Is depression related to cannabis?": A knowledge-infused model for Entity and Relation Extraction with Limited Supervision

With strong marketing advocacy of the benefits of cannabis use for improved mental health, cannabis legalization is a priority among legislators. However, preliminary scientific research does not conclusively associate cannabis with improved mental health. In this study, we explore the relationship between depression and consumption of cannabis in a targeted social media corpus involving personal use of cannabis with the intent to derive its potential mental health benefit. We use tweets that contain an association among three categories annotated by domain experts - Reason, Effect, and Addiction. The state-of-the-art Natural Langauge Processing techniques fall short in extracting these relationships between cannabis phrases and the depression indicators. We seek to address the limitation by using domain knowledge; specifically, the Drug Abuse Ontology for addiction augmented with Diagnostic and Statistical Manual of Mental Disorders lexicons for mental health. Because of the lack of annotations due to the limited availability of the domain experts' time, we use supervised contrastive learning in conjunction with GPT-3 trained on a vast corpus to achieve improved performance even with limited supervision. Experimental results show that our method can significantly extract cannabis-depression relationships better than the state-of-the-art relation extractor. High-quality annotations can be provided using a nearest neighbor approach using the learned representations that can be used by the scientific community to understand the association between cannabis and depression better.