MM-Telco: Benchmarks and Multimodal Large Language Models for Telecom Applications

Large Language Models (LLMs) have emerged as powerful tools for automating complex reasoning and decision-making tasks. In telecommunications, they hold the potential to transform network optimization, automate troubleshooting, enhance customer support, and ensure regulatory compliance. However, their deployment in telecom is hindered by domain-specific challenges that demand specialized adaptation. To overcome these challenges and to accelerate the adaptation of LLMs for telecom, we propose MM-Telco, a comprehensive suite of multimodal benchmarks and models tailored for the telecom domain. The benchmark introduces various tasks (both text based and image based) that address various practical real-life use cases such as network operations, network management, improving documentation quality, and retrieval of relevant text and images. Further, we perform baseline experiments with various LLMs and VLMs. The models fine-tuned on our dataset exhibit a significant boost in performance. Our experiments also help analyze the weak areas in the working of current state-of-art multimodal LLMs, thus guiding towards further development and research.

Converging Dimensions: Information Extraction and Summarization through Multisource, Multimodal, and Multilingual Fusion

Recent advances in large language models (LLMs) have led to new summarization strategies, offering an extensive toolkit for extracting important information. However, these approaches are frequently limited by their reliance on isolated sources of data. The amount of information that can be gathered is limited and covers a smaller range of themes, which introduces the possibility of falsified content and limited support for multilingual and multimodal data. The paper proposes a novel approach to summarization that tackles such challenges by utilizing the strength of multiple sources to deliver a more exhaustive and informative understanding of intricate topics. The research progresses beyond conventional, unimodal sources such as text documents and integrates a more diverse range of data, including YouTube playlists, pre-prints, and Wikipedia pages. The aforementioned varied sources are then converted into a unified textual representation, enabling a more holistic analysis. This multifaceted approach to summary generation empowers us to extract pertinent information from a wider array of sources. The primary tenet of this approach is to maximize information gain while minimizing information overlap and maintaining a high level of informativeness, which encourages the generation of highly coherent summaries.