Unifying Streaming and Non-streaming Zipformer-based ASR

There has been increasing interest in unifying streaming and non-streaming automatic speech recognition (ASR) models to reduce development, training, and deployment costs. We present a unified framework that trains a single end-to-end ASR model for both streaming and non-streaming applications, leveraging future context information. We propose to use dynamic right-context through the chunked attention masking in the training of zipformer-based ASR models. We demonstrate that using right-context is more effective in zipformer models compared to other conformer models due to its multi-scale nature. We analyze the effect of varying the number of right-context frames on accuracy and latency of the streaming ASR models. We use Librispeech and large in-house conversational datasets to train different versions of streaming and non-streaming models and evaluate them in a production grade server-client setup across diverse testsets of different domains. The proposed strategy reduces word error by relative 7.9\% with a small degradation in user-perceived latency. By adding more right-context frames, we are able to achieve streaming performance close to that of non-streaming models. Our approach also allows flexible control of the latency-accuracy tradeoff according to customers requirements.

Better Semi-supervised Learning for Multi-domain ASR Through Incremental Retraining and Data Filtering

Fine-tuning pretrained ASR models for specific domains is challenging when labeled data is scarce. But unlabeled audio and labeled data from related domains are often available. We propose an incremental semi-supervised learning pipeline that first integrates a small in-domain labeled set and an auxiliary dataset from a closely related domain, achieving a relative improvement of 4% over no auxiliary data. Filtering based on multi-model consensus or named entity recognition (NER) is then applied to select and iteratively refine pseudo-labels, showing slower performance saturation compared to random selection. Evaluated on the multi-domain Wow call center and Fisher English corpora, it outperforms single-step fine-tuning. Consensus-based filtering outperforms other methods, providing up to 22.3% relative improvement on Wow and 24.8% on Fisher over single-step fine-tuning with random selection. NER is the second-best filter, providing competitive performance at a lower computational cost.