Speaker and Time-aware Joint Contextual Learning for Dialogue-act Classification in Counselling Conversations

The onset of the COVID-19 pandemic has brought the mental health of people under risk. Social counselling has gained remarkable significance in this environment. Unlike general goal-oriented dialogues, a conversation between a patient and a therapist is considerably implicit, though the objective of the conversation is quite apparent. In such a case, understanding the intent of the patient is imperative in providing effective counselling in therapy sessions, and the same applies to a dialogue system as well. In this work, we take forward a small but an important step in the development of an automated dialogue system for mental-health counselling. We develop a novel dataset, named HOPE, to provide a platform for the dialogue-act classification in counselling conversations. We identify the requirement of such conversation and propose twelve domain-specific dialogue-act (DAC) labels. We collect 12.9K utterances from publicly-available counselling session videos on YouTube, extract their transcripts, clean, and annotate them with DAC labels. Further, we propose SPARTA, a transformer-based architecture with a novel speaker- and time-aware contextual learning for the dialogue-act classification. Our evaluation shows convincing performance over several baselines, achieving state-of-the-art on HOPE. We also supplement our experiments with extensive empirical and qualitative analyses of SPARTA.

MOMENTA: A Multimodal Framework for Detecting Harmful Memes and Their Targets

Internet memes have become powerful means to transmit political, psychological, and socio-cultural ideas. Although memes are typically humorous, recent days have witnessed an escalation of harmful memes used for trolling, cyberbullying, and abuse. Detecting such memes is challenging as they can be highly satirical and cryptic. Moreover, while previous work has focused on specific aspects of memes such as hate speech and propaganda, there has been little work on harm in general. Here, we aim to bridge this gap. We focus on two tasks: (i)detecting harmful memes, and (ii)identifying the social entities they target. We further extend a recently released HarMeme dataset, which covered COVID-19, with additional memes and a new topic: US politics. To solve these tasks, we propose MOMENTA (MultimOdal framework for detecting harmful MemEs aNd Their tArgets), a novel multimodal deep neural network that uses global and local perspectives to detect harmful memes. MOMENTA systematically analyzes the local and the global perspective of the input meme (in both modalities) and relates it to the background context. MOMENTA is interpretable and generalizable, and our experiments show that it outperforms several strong rivaling approaches.

DESYR: Definition and Syntactic Representation Based Claim Detection on the Web

The formulation of a claim rests at the core of argument mining. To demarcate between a claim and a non-claim is arduous for both humans and machines, owing to latent linguistic variance between the two and the inadequacy of extensive definition-based formalization. Furthermore, the increase in the usage of online social media has resulted in an explosion of unsolicited information on the web presented as informal text. To account for the aforementioned, in this paper, we proposed DESYR. It is a framework that intends on annulling the said issues for informal web-based text by leveraging a combination of hierarchical representation learning (dependency-inspired Poincare embedding), definition-based alignment, and feature projection. We do away with fine-tuning computer-heavy language models in favor of fabricating a more domain-centric but lighter approach. Experimental results indicate that DESYR builds upon the state-of-the-art system across four benchmark claim datasets, most of which were constructed with informal texts. We see an increase of 3 claim-F1 points on the LESA-Twitter dataset, an increase of 1 claim-F1 point and 9 macro-F1 points on the Online Comments(OC) dataset, an increase of 24 claim-F1 points and 17 macro-F1 points on the Web Discourse(WD) dataset, and an increase of 8 claim-F1 points and 5 macro-F1 points on the Micro Texts(MT) dataset. We also perform an extensive analysis of the results. We make a 100-D pre-trained version of our Poincare-variant along with the source code.

Multi-modal Sarcasm Detection and Humor Classification in Code-mixed Conversations

Sarcasm detection and humor classification are inherently subtle problems, primarily due to their dependence on the contextual and non-verbal information. Furthermore, existing studies in these two topics are usually constrained in non-English languages such as Hindi, due to the unavailability of qualitative annotated datasets. In this work, we make two major contributions considering the above limitations: (1) we develop a Hindi-English code-mixed dataset, MaSaC, for the multi-modal sarcasm detection and humor classification in conversational dialog, which to our knowledge is the first dataset of its kind; (2) we propose MSH-COMICS, a novel attention-rich neural architecture for the utterance classification. We learn efficient utterance representation utilizing a hierarchical attention mechanism that attends to a small portion of the input sentence at a time. Further, we incorporate dialog-level contextual attention mechanism to leverage the dialog history for the multi-modal classification. We perform extensive experiments for both the tasks by varying multi-modal inputs and various submodules of MSH-COMICS. We also conduct comparative analysis against existing approaches. We observe that MSH-COMICS attains superior performance over the existing models by > 1 F1-score point for the sarcasm detection and 10 F1-score points in humor classification. We diagnose our model and perform thorough analysis of the results to understand the superiority and pitfalls.

HIT: A Hierarchically Fused Deep Attention Network for Robust Code-mixed Language Representation

Understanding linguistics and morphology of resource-scarce code-mixed texts remains a key challenge in text processing. Although word embedding comes in handy to support downstream tasks for low-resource languages, there are plenty of scopes in improving the quality of language representation particularly for code-mixed languages. In this paper, we propose HIT, a robust representation learning method for code-mixed texts. HIT is a hierarchical transformer-based framework that captures the semantic relationship among words and hierarchically learns the sentence-level semantics using a fused attention mechanism. HIT incorporates two attention modules, a multi-headed self-attention and an outer product attention module, and computes their weighted sum to obtain the attention weights. Our evaluation of HIT on one European (Spanish) and five Indic (Hindi, Bengali, Tamil, Telugu, and Malayalam) languages across four NLP tasks on eleven datasets suggests significant performance improvement against various state-of-the-art systems. We further show the adaptability of learned representation across tasks in a transfer learning setup (with and without fine-tuning).

Discovering Emotion and Reasoning its Flip in Multi-Party Conversations using Masked Memory Network and Transformer

Efficient discovery of emotion states of speakers in a multi-party conversation is highly important to design human-like conversational agents. During the conversation, the cognitive state of a speaker often alters due to certain past utterances, which may lead to a flip in her emotion state. Therefore, discovering the reasons (triggers) behind one's emotion flip during conversation is important to explain the emotion labels of individual utterances. In this paper, along with addressing the task of emotion recognition in conversations (ERC), we introduce a novel task -- Emotion Flip Reasoning (EFR) that aims to identify past utterances which have triggered one's emotion state to flip at a certain time. We propose a masked memory network to address the former and a Transformer-based network for the latter task. To this end, we consider MELD, a benchmark emotion recognition dataset in multi-party conversations for the task of ERC and augment it with new ground-truth labels for EFR. An extensive comparison with four state-of-the-art models suggests improved performances of our models for both the tasks. We further present anecdotal evidences and both qualitative and quantitative error analyses to support the superiority of our models compared to the baselines.

Exercise? I thought you said 'Extra Fries': Leveraging Sentence Demarcations and Multi-hop Attention for Meme Affect Analysis

Today's Internet is awash in memes as they are humorous, satirical, or ironic which make people laugh. According to a survey, 33% of social media users in age bracket [13-35] send memes every day, whereas more than 50% send every week. Some of these memes spread rapidly within a very short time-frame, and their virality depends on the novelty of their (textual and visual) content. A few of them convey positive messages, such as funny or motivational quotes; while others are meant to mock/hurt someone's feelings through sarcastic or offensive messages. Despite the appealing nature of memes and their rapid emergence on social media, effective analysis of memes has not been adequately attempted to the extent it deserves. In this paper, we attempt to solve the same set of tasks suggested in the SemEval'20-Memotion Analysis competition. We propose a multi-hop attention-based deep neural network framework, called MHA-MEME, whose prime objective is to leverage the spatial-domain correspondence between the visual modality (an image) and various textual segments to extract fine-grained feature representations for classification. We evaluate MHA-MEME on the 'Memotion Analysis' dataset for all three sub-tasks - sentiment classification, affect classification, and affect class quantification. Our comparative study shows sota performances of MHA-MEME for all three tasks compared to the top systems that participated in the competition. Unlike all the baselines which perform inconsistently across all three tasks, MHA-MEME outperforms baselines in all the tasks on average. Moreover, we validate the generalization of MHA-MEME on another set of manually annotated test samples and observe it to be consistent. Finally, we establish the interpretability of MHA-MEME.

LESA: Linguistic Encapsulation and Semantic Amalgamation Based Generalised Claim Detection from Online Content

The conceptualization of a claim lies at the core of argument mining. The segregation of claims is complex, owing to the divergence in textual syntax and context across different distributions. Another pressing issue is the unavailability of labeled unstructured text for experimentation. In this paper, we propose LESA, a framework which aims at advancing headfirst into expunging the former issue by assembling a source-independent generalized model that captures syntactic features through part-of-speech and dependency embeddings, as well as contextual features through a fine-tuned language model. We resolve the latter issue by annotating a Twitter dataset which aims at providing a testing ground on a large unstructured dataset. Experimental results show that LESA improves upon the state-of-the-art performance across six benchmark claim datasets by an average of 3 claim-F1 points for in-domain experiments and by 2 claim-F1 points for general-domain experiments. On our dataset too, LESA outperforms existing baselines by 1 claim-F1 point on the in-domain experiments and 2 claim-F1 points on the general-domain experiments. We also release comprehensive data annotation guidelines compiled during the annotation phase (which was missing in the current literature).

Hostility Detection Dataset in Hindi

In this paper, we present a novel hostility detection dataset in Hindi language. We collect and manually annotate ~8200 online posts. The annotated dataset covers four hostility dimensions: fake news, hate speech, offensive, and defamation posts, along with a non-hostile label. The hostile posts are also considered for multi-label tags due to a significant overlap among the hostile classes. We release this dataset as part of the CONSTRAINT-2021 shared task on hostile post detection.