Using Large Language Models to Assess Tutors' Performance in Reacting to Students Making Math Errors

Research suggests that tutors should adopt a strategic approach when addressing math errors made by low-efficacy students. Rather than drawing direct attention to the error, tutors should guide the students to identify and correct their mistakes on their own. While tutor lessons have introduced this pedagogical skill, human evaluation of tutors applying this strategy is arduous and time-consuming. Large language models (LLMs) show promise in providing real-time assessment to tutors during their actual tutoring sessions, yet little is known regarding their accuracy in this context. In this study, we investigate the capacity of generative AI to evaluate real-life tutors' performance in responding to students making math errors. By analyzing 50 real-life tutoring dialogues, we find both GPT-3.5-Turbo and GPT-4 demonstrate proficiency in assessing the criteria related to reacting to students making errors. However, both models exhibit limitations in recognizing instances where the student made an error. Notably, GPT-4 tends to overidentify instances of students making errors, often attributing student uncertainty or inferring potential errors where human evaluators did not. Future work will focus on enhancing generalizability by assessing a larger dataset of dialogues and evaluating learning transfer. Specifically, we will analyze the performance of tutors in real-life scenarios when responding to students' math errors before and after lesson completion on this crucial tutoring skill.

Comparative Analysis of GPT-4 and Human Graders in Evaluating Praise Given to Students in Synthetic Dialogues

Research suggests that providing specific and timely feedback to human tutors enhances their performance. However, it presents challenges due to the time-consuming nature of assessing tutor performance by human evaluators. Large language models, such as the AI-chatbot ChatGPT, hold potential for offering constructive feedback to tutors in practical settings. Nevertheless, the accuracy of AI-generated feedback remains uncertain, with scant research investigating the ability of models like ChatGPT to deliver effective feedback. In this work-in-progress, we evaluate 30 dialogues generated by GPT-4 in a tutor-student setting. We use two different prompting approaches, the zero-shot chain of thought and the few-shot chain of thought, to identify specific components of effective praise based on five criteria. These approaches are then compared to the results of human graders for accuracy. Our goal is to assess the extent to which GPT-4 can accurately identify each praise criterion. We found that both zero-shot and few-shot chain of thought approaches yield comparable results. GPT-4 performs moderately well in identifying instances when the tutor offers specific and immediate praise. However, GPT-4 underperforms in identifying the tutor's ability to deliver sincere praise, particularly in the zero-shot prompting scenario where examples of sincere tutor praise statements were not provided. Future work will focus on enhancing prompt engineering, developing a more general tutoring rubric, and evaluating our method using real-life tutoring dialogues.

Using Large Language Models to Provide Explanatory Feedback to Human Tutors

Research demonstrates learners engaging in the process of producing explanations to support their reasoning, can have a positive impact on learning. However, providing learners real-time explanatory feedback often presents challenges related to classification accuracy, particularly in domain-specific environments, containing situationally complex and nuanced responses. We present two approaches for supplying tutors real-time feedback within an online lesson on how to give students effective praise. This work-in-progress demonstrates considerable accuracy in binary classification for corrective feedback of effective, or effort-based (F1 score = 0.811), and ineffective, or outcome-based (F1 score = 0.350), praise responses. More notably, we introduce progress towards an enhanced approach of providing explanatory feedback using large language model-facilitated named entity recognition, which can provide tutors feedback, not only while engaging in lessons, but can potentially suggest real-time tutor moves. Future work involves leveraging large language models for data augmentation to improve accuracy, while also developing an explanatory feedback interface.