TokenVerse: Unifying Speech and NLP Tasks via Transducer-based ASR

In traditional conversational intelligence from speech, a cascaded pipeline is used, involving tasks such as voice activity detection, diarization, transcription, and subsequent processing with different NLP models for tasks like semantic endpointing and named entity recognition (NER). Our paper introduces TokenVerse, a single Transducer-based model designed to handle multiple tasks. This is achieved by integrating task-specific tokens into the reference text during ASR model training, streamlining the inference and eliminating the need for separate NLP models. In addition to ASR, we conduct experiments on 3 different tasks: speaker change detection, endpointing, and NER. Our experiments on a public and a private dataset show that the proposed method improves ASR by up to 7.7% in relative WER while outperforming the cascaded pipeline approach in individual task performance. Additionally, we present task transfer learning to a new task within an existing TokenVerse.

Implementing contextual biasing in GPU decoder for online ASR

GPU decoding significantly accelerates the output of ASR predictions. While GPUs are already being used for online ASR decoding, post-processing and rescoring on GPUs have not been properly investigated yet. Rescoring with available contextual information can considerably improve ASR predictions. Previous studies have proven the viability of lattice rescoring in decoding and biasing language model (LM) weights in offline and online CPU scenarios. In real-time GPU decoding, partial recognition hypotheses are produced without lattice generation, which makes the implementation of biasing more complex. The paper proposes and describes an approach to integrate contextual biasing in real-time GPU decoding while exploiting the standard Kaldi GPU decoder. Besides the biasing of partial ASR predictions, our approach also permits dynamic context switching allowing a flexible rescoring per each speech segment directly on GPU. The code is publicly released and tested with open-sourced test sets.