Abstract:Computer-using agents (CUAs) are advancing rapidly across the digital world. A CUA trajectory records the agent's actions, states, and reasoning. Verifying whether it fulfilled the task instruction is central to CUA evaluation, data curation, and reinforcement learning. Neither human-written verifiers nor human annotators can provide such verification at scale, so the field increasingly turns to vision-language models (VLMs) as judges of CUA trajectories. But a fundamental question has long gone unexamined: are these VLM judges reliable enough? To study it systematically, we introduce OSReward, a realistic, high-quality benchmark that evaluates VLM judges on CUA trajectories. The trajectories come from diverse agent backbones executing human-verified instructions across platforms, then rigorously labeled with ground-truth verdicts through multi-stage human annotation. Building on it, we derive OSReward-Hard, a challenge set concentrating genuinely hard cases, and OSReward-Multi for fine-grained efficiency and alignment scoring. The most comprehensive evaluation of VLM judges to date finds even state-of-the-art models fall short of an ideal judge, sharing a systematic leniency bias that mislabels failed runs as successes. The few reliable enough to trust are too expensive to run at scale, while affordable open models trail far behind. To close this gap, we construct and release OS-Shepherd-100K, an open corpus of reasoning-annotated trajectory judgments for the CUA community. On it, we train OS-Shepherd (9B and 35B), open reward models that supply low-cost, stable, and reliable reward signals, matching commercial judges at 30-60% lower cost than the frontier. Extensive analyses further inform the design of reliable CUA reward at scale. Our code, benchmark, dataset, and model checkpoints are available at https://os-copilot.github.io/OSReward-Home/.
Abstract:Mobile agents powered by vision-language models have demonstrated impressive capabilities in automating mobile tasks, with recent leading models achieving a marked performance leap, e.g., nearly 70% success on AndroidWorld. However, these systems keep their training data closed and remain opaque about their task and trajectory synthesis recipes. We present OpenMobile, an open-source framework that synthesizes high-quality task instructions and agent trajectories, with two key components: (1) The first is a scalable task synthesis pipeline that constructs a global environment memory from exploration, then leverages it to generate diverse and grounded instructions. and (2) a policy-switching strategy for trajectory rollout. By alternating between learner and expert models, it captures essential error-recovery data often missing in standard imitation learning. Agents trained on our data achieve competitive results across three dynamic mobile agent benchmarks: notably, our fine-tuned Qwen2.5-VL and Qwen3-VL reach 51.7% and 64.7% on AndroidWorld, far surpassing existing open-data approaches. Furthermore, we conduct transparent analyses on the overlap between our synthetic instructions and benchmark test sets, and verify that performance gains stem from broad functionality coverage rather than benchmark overfitting. We release data and code at https://njucckevin.github.io/openmobile/ to bridge the data gap and facilitate broader mobile agent research.