Large Language Models for Supply Chain Optimization

Supply chain operations traditionally involve a variety of complex decision making problems. Over the last few decades, supply chains greatly benefited from advances in computation, which allowed the transition from manual processing to automation and cost-effective optimization. Nonetheless, business operators still need to spend substantial efforts in explaining and interpreting the optimization outcomes to stakeholders. Motivated by the recent advances in Large Language Models (LLMs), we study how this disruptive technology can help bridge the gap between supply chain automation and human comprehension and trust thereof. We design OptiGuide -- a framework that accepts as input queries in plain text, and outputs insights about the underlying optimization outcomes. Our framework does not forgo the state-of-the-art combinatorial optimization technology, but rather leverages it to quantitatively answer what-if scenarios (e.g., how would the cost change if we used supplier B instead of supplier A for a given demand?). Importantly, our design does not require sending proprietary data over to LLMs, which can be a privacy concern in some circumstances. We demonstrate the effectiveness of our framework on a real server placement scenario within Microsoft's cloud supply chain. Along the way, we develop a general evaluation benchmark, which can be used to evaluate the accuracy of the LLM output in other scenarios.

A Deep Learning Perspective on Network Routing

Routing is, arguably, the most fundamental task in computer networking, and the most extensively studied one. A key challenge for routing in real-world environments is the need to contend with uncertainty about future traffic demands. We present a new approach to routing under demand uncertainty: tackling this challenge as stochastic optimization, and employing deep learning to learn complex patterns in traffic demands. We show that our method provably converges to the global optimum in well-studied theoretical models of multicommodity flow. We exemplify the practical usefulness of our approach by zooming in on the real-world challenge of traffic engineering (TE) on wide-area networks (WANs). Our extensive empirical evaluation on real-world traffic and network topologies establishes that our approach's TE quality almost matches that of an (infeasible) omniscient oracle, outperforming previously proposed approaches, and also substantially lowers runtimes.

DOTE: Rethinking (Predictive) WAN Traffic Engineering

We explore a new design point for traffic engineering on wide-area networks (WANs): directly optimizing traffic flow on the WAN using only historical data about traffic demands. Doing so obviates the need to explicitly estimate, or predict, future demands. Our method, which utilizes stochastic optimization, provably converges to the global optimum in well-studied theoretical models. We employ deep learning to scale to large WANs and real-world traffic. Our extensive empirical evaluation on real-world traffic and network topologies establishes that our approach's TE quality almost matches that of an (infeasible) omniscient oracle, outperforming previously proposed approaches, and also substantially lowers runtimes.