FareShare: A Tool for Labor Organizers to Estimate Lost Wages and Contest Arbitrary AI and Algorithmic Deactivations

What happens when a rideshare driver is suddenly locked out of the platform connecting them to riders, wages, and daily work? Deactivation-the abrupt removal of gig workers' platform access-typically occurs through arbitrary AI and algorithmic decisions with little explanation or recourse. This represents one of the most severe forms of algorithmic control and often devastates workers' financial stability. Recent U.S. state policies now mandate appeals processes and recovering compensation during the period of wrongful deactivation based on past earnings. Yet, labor organizers still lack effective tools to support these complex, error-prone workflows. We designed FareShare, a computational tool automating lost wage estimation for deactivated drivers, through a 6 month partnership with the State of Washington's largest rideshare labor union. Over the following 3 months, our field deployment of FareShare registered 178 account signups. We observed that the tool could reduce lost wage calculation time by over 95%, eliminate manual data entry errors, and enable legal teams to generate arbitration-ready reports more efficiently. Beyond these gains, the deployment also surfaced important socio-technical challenges around trust, consent, and tool adoption in high-stakes labor contexts.

Interactivity x Explainability: Toward Understanding How Interactivity Can Improve Computer Vision Explanations

Explanations for computer vision models are important tools for interpreting how the underlying models work. However, they are often presented in static formats, which pose challenges for users, including information overload, a gap between semantic and pixel-level information, and limited opportunities for exploration. We investigate interactivity as a mechanism for tackling these issues in three common explanation types: heatmap-based, concept-based, and prototype-based explanations. We conducted a study (N=24), using a bird identification task, involving participants with diverse technical and domain expertise. We found that while interactivity enhances user control, facilitates rapid convergence to relevant information, and allows users to expand their understanding of the model and explanation, it also introduces new challenges. To address these, we provide design recommendations for interactive computer vision explanations, including carefully selected default views, independent input controls, and constrained output spaces.