A Multi-Agent System for Generating Actionable Business Advice

Customer reviews contain rich signals about product weaknesses and unmet user needs, yet existing analytic methods rarely move beyond descriptive tasks such as sentiment analysis or aspect extraction. While large language models (LLMs) can generate free-form suggestions, their outputs often lack accuracy and depth of reasoning. In this paper, we present a multi-agent, LLM-based framework for prescriptive decision support, which transforms large scale review corpora into actionable business advice. The framework integrates four components: clustering to select representative reviews, generation of advices, iterative evaluation, and feasibility based ranking. This design couples corpus distillation with feedback driven advice refinement to produce outputs that are specific, actionable, and practical. Experiments across three service domains and multiple model families show that our framework consistently outperform single model baselines on actionability, specificity, and non-redundancy, with medium sized models approaching the performance of large model frameworks.

SECite: Analyzing and Summarizing Citations in Software Engineering Literature

Identifying the strengths and limitations of a research paper is a core component of any literature review. However, traditional summaries reflect only the authors' self-presented perspective. Analyzing how other researchers discuss and cite the paper can offer a deeper, more practical understanding of its contributions and shortcomings. In this research, we introduce SECite, a novel approach for evaluating scholarly impact through sentiment analysis of citation contexts. We develop a semi-automated pipeline to extract citations referencing nine research papers and apply advanced natural language processing (NLP) techniques with unsupervised machine learning to classify these citation statements as positive or negative. Beyond sentiment classification, we use generative AI to produce sentiment-specific summaries that capture the strengths and limitations of each target paper, derived both from clustered citation groups and from the full text. Our findings reveal meaningful patterns in how the academic community perceives these works, highlighting areas of alignment and divergence between external citation feedback and the authors' own presentation. By integrating citation sentiment analysis with LLM-based summarization, this study provides a comprehensive framework for assessing scholarly contributions.

A Unified Masked Jigsaw Puzzle Framework for Vision and Language Models

In federated learning, Transformer, as a popular architecture, faces critical challenges in defending against gradient attacks and improving model performance in both Computer Vision (CV) and Natural Language Processing (NLP) tasks. It has been revealed that the gradient of Position Embeddings (PEs) in Transformer contains sufficient information, which can be used to reconstruct the input data. To mitigate this issue, we introduce a Masked Jigsaw Puzzle (MJP) framework. MJP starts with random token shuffling to break the token order, and then a learnable \textit{unknown (unk)} position embedding is used to mask out the PEs of the shuffled tokens. In this manner, the local spatial information which is encoded in the position embeddings is disrupted, and the models are forced to learn feature representations that are less reliant on the local spatial information. Notably, with the careful use of MJP, we can not only improve models' robustness against gradient attacks, but also boost their performance in both vision and text application scenarios, such as classification for images (\textit{e.g.,} ImageNet-1K) and sentiment analysis for text (\textit{e.g.,} Yelp and Amazon). Experimental results suggest that MJP is a unified framework for different Transformer-based models in both vision and language tasks. Code is publicly available via https://github.com/ywxsuperstar/transformerattack

Large-Scale Aspect-Based Sentiment Analysis with Reasoning-Infused LLMs

We introduce Arctic-ABSA, a collection of powerful models for real-life aspect-based sentiment analysis (ABSA). Our models are tailored to commercial needs, trained on a large corpus of public data alongside carefully generated synthetic data, resulting in a dataset 20 times larger than SemEval14. We extend typical ABSA models by expanding the number of sentiment classes from the standard three (positive, negative, neutral) to five, adding mixed and unknown classes, while also jointly predicting overall text sentiment and supporting multiple languages. We experiment with reasoning injection by fine-tuning on Chain-of-Thought (CoT) examples and introduce a novel reasoning pretraining technique for encoder-only models that significantly improves downstream fine-tuning and generalization. Our 395M-parameter encoder and 8B-parameter decoder achieve up to 10 percentage points higher accuracy than GPT-4o and Claude 3.5 Sonnet, while setting new state-of-the-art results on the SemEval14 benchmark. A single multilingual model maintains 87-91% accuracy across six languages without degrading English performance. We release ABSA-mix, a large-scale benchmark aggregating 17 public ABSA datasets across 92 domains.

Is Sentiment Banana-Shaped? Exploring the Geometry and Portability of Sentiment Concept Vectors

Use cases of sentiment analysis in the humanities often require contextualized, continuous scores. Concept Vector Projections (CVP) offer a recent solution: by modeling sentiment as a direction in embedding space, they produce continuous, multilingual scores that align closely with human judgments. Yet the method's portability across domains and underlying assumptions remain underexplored. We evaluate CVP across genres, historical periods, languages, and affective dimensions, finding that concept vectors trained on one corpus transfer well to others with minimal performance loss. To understand the patterns of generalization, we further examine the linearity assumption underlying CVP. Our findings suggest that while CVP is a portable approach that effectively captures generalizable patterns, its linearity assumption is approximate, pointing to potential for further development.

PrivacyReasoner: Can LLM Emulate a Human-like Privacy Mind?

This paper introduces PRA, an AI-agent design for simulating how individual users form privacy concerns in response to real-world news. Moving beyond population-level sentiment analysis, PRA integrates privacy and cognitive theories to simulate user-specific privacy reasoning grounded in personal comment histories and contextual cues. The agent reconstructs each user's "privacy mind", dynamically activates relevant privacy memory through a contextual filter that emulates bounded rationality, and generates synthetic comments reflecting how that user would likely respond to new privacy scenarios. A complementary LLM-as-a-Judge evaluator, calibrated against an established privacy concern taxonomy, quantifies the faithfulness of generated reasoning. Experiments on real-world Hacker News discussions show that \PRA outperforms baseline agents in privacy concern prediction and captures transferable reasoning patterns across domains including AI, e-commerce, and healthcare.

Boosting Accuracy and Interpretability in Multilingual Hate Speech Detection Through Layer Freezing and Explainable AI

Sentiment analysis focuses on identifying the emotional polarity expressed in textual data, typically categorized as positive, negative, or neutral. Hate speech detection, on the other hand, aims to recognize content that incites violence, discrimination, or hostility toward individuals or groups based on attributes such as race, gender, sexual orientation, or religion. Both tasks play a critical role in online content moderation by enabling the detection and mitigation of harmful or offensive material, thereby contributing to safer digital environments. In this study, we examine the performance of three transformer-based models: BERT-base-multilingual-cased, RoBERTa-base, and XLM-RoBERTa-base with the first eight layers frozen, for multilingual sentiment analysis and hate speech detection. The evaluation is conducted across five languages: English, Korean, Japanese, Chinese, and French. The models are compared using standard performance metrics, including accuracy, precision, recall, and F1-score. To enhance model interpretability and provide deeper insight into prediction behavior, we integrate the Local Interpretable Model-agnostic Explanations (LIME) framework, which highlights the contribution of individual words to the models decisions. By combining state-of-the-art transformer architectures with explainability techniques, this work aims to improve both the effectiveness and transparency of multilingual sentiment analysis and hate speech detection systems.

Multimodal Sentiment Analysis based on Multi-channel and Symmetric Mutual Promotion Feature Fusion

Multimodal sentiment analysis is a key technology in the fields of human-computer interaction and affective computing. Accurately recognizing human emotional states is crucial for facilitating smooth communication between humans and machines. Despite some progress in multimodal sentiment analysis research, numerous challenges remain. The first challenge is the limited and insufficiently rich features extracted from single modality data. Secondly, most studies focus only on the consistency of inter-modal feature information, neglecting the differences between features, resulting in inadequate feature information fusion. In this paper, we first extract multi-channel features to obtain more comprehensive feature information. We employ dual-channel features in both the visual and auditory modalities to enhance intra-modal feature representation. Secondly, we propose a symmetric mutual promotion (SMP) inter-modal feature fusion method. This method combines symmetric cross-modal attention mechanisms and self-attention mechanisms, where the cross-modal attention mechanism captures useful information from other modalities, and the self-attention mechanism models contextual information. This approach promotes the exchange of useful information between modalities, thereby strengthening inter-modal interactions. Furthermore, we integrate intra-modal features and inter-modal fused features, fully leveraging the complementarity of inter-modal feature information while considering feature information differences. Experiments conducted on two benchmark datasets demonstrate the effectiveness and superiority of our proposed method.

Efficient Aspect Term Extraction using Spiking Neural Network

Aspect Term Extraction (ATE) identifies aspect terms in review sentences, a key subtask of sentiment analysis. While most existing approaches use energy-intensive deep neural networks (DNNs) for ATE as sequence labeling, this paper proposes a more energy-efficient alternative using Spiking Neural Networks (SNNs). Using sparse activations and event-driven inferences, SNNs capture temporal dependencies between words, making them suitable for ATE. The proposed architecture, SpikeATE, employs ternary spiking neurons and direct spike training fine-tuned with pseudo-gradients. Evaluated on four benchmark SemEval datasets, SpikeATE achieves performance comparable to state-of-the-art DNNs with significantly lower energy consumption. This highlights the use of SNNs as a practical and sustainable choice for ATE tasks.

Structured Prompting and LLM Ensembling for Multimodal Conversational Aspect-based Sentiment Analysis

Understanding sentiment in multimodal conversations is a complex yet crucial challenge toward building emotionally intelligent AI systems. The Multimodal Conversational Aspect-based Sentiment Analysis (MCABSA) Challenge invited participants to tackle two demanding subtasks: (1) extracting a comprehensive sentiment sextuple, including holder, target, aspect, opinion, sentiment, and rationale from multi-speaker dialogues, and (2) detecting sentiment flipping, which detects dynamic sentiment shifts and their underlying triggers. For Subtask-I, in the present paper, we designed a structured prompting pipeline that guided large language models (LLMs) to sequentially extract sentiment components with refined contextual understanding. For Subtask-II, we further leveraged the complementary strengths of three LLMs through ensembling to robustly identify sentiment transitions and their triggers. Our system achieved a 47.38% average score on Subtask-I and a 74.12% exact match F1 on Subtask-II, showing the effectiveness of step-wise refinement and ensemble strategies in rich, multimodal sentiment analysis tasks.