PSY-STEP: Structuring Therapeutic Targets and Action Sequences for Proactive Counseling Dialogue Systems

Cognitive Behavioral Therapy (CBT) aims to identify and restructure automatic negative thoughts pertaining to involuntary interpretations of events, yet existing counseling agents struggle to identify and address them in dialogue settings. To bridge this gap, we introduce STEP, a dataset that models CBT counseling by explicitly reflecting automatic thoughts alongside dynamic, action-level counseling sequences. Using this dataset, we train STEPPER, a counseling agent that proactively elicits automatic thoughts and executes cognitively grounded interventions. To further enhance both decision accuracy and empathic responsiveness, we refine STEPPER through preference learning based on simulated, synthesized counseling sessions. Extensive CBT-aligned evaluations show that STEPPER delivers more clinically grounded, coherent, and personalized counseling compared to other strong baseline models, and achieves higher counselor competence without inducing emotional disruption.

EnSToM: Enhancing Dialogue Systems with Entropy-Scaled Steering Vectors for Topic Maintenance

Small large language models (sLLMs) offer the advantage of being lightweight and efficient, which makes them suitable for resource-constrained environments. However, sLLMs often struggle to maintain topic consistency in task-oriented dialogue systems, which is critical for scenarios such as service chatbots. Specifically, it is important to ensure that the model denies off-topic or malicious inputs and adheres to its intended functionality so as to prevent potential misuse and uphold reliability. Towards this, existing activation engineering approaches have been proposed to manipulate internal activations during inference. While these methods are effective in certain scenarios, our preliminary experiments reveal their limitations in ensuring topic adherence. Therefore, to address this, we propose a novel approach termed Entropy-scaled Steering vectors for Topic Maintenance (EnSToM). EnSToM dynamically adjusts the steering intensity based on input uncertainty, which allows the model to handle off-topic distractors effectively while preserving on-topic accuracy. Our experiments demonstrate that EnSToM achieves significant performance gain with a relatively small data size compared to fine-tuning approaches. By improving topic adherence without compromising efficiency, our approach provides a robust solution for enhancing sLLM-based dialogue systems.