A Single Rewrite Suffices: Empirical Lessons from Production Skill Description Optimization

Enterprise AI agents route user queries to specialized skills by matching queries against natural language skill descriptions. When two skills share overlapping descriptions, the routing LLM misroutes queries, a failure we term skill collision. As agents scale to dozens of skills, manually tuning descriptions to maintain routing accuracy becomes a significant engineering bottleneck. We deploy an automated description optimization pipeline on a production enterprise group chat agent (9 skills, 372 regression cases). The pipeline produces descriptions averaging 79.2% F1, matching manually tuned descriptions at 79.4% F1 (average per-skill difference -0.20%, within the 0.78% multi-seed noise floor), while reducing per-skill engineering effort from 120 minutes to 3.8 minutes (32 times speedup). We then examine which pipeline components actually drive this match. Systematic ablation on both the production system and ToolBench (16k tools) reveals that a single LLM rewrite using any available false-positive and false-negative cases captures most of the available improvement. Other design choices we tested (iteration budget, feedback signal composition, dual editing of confused pairs, and training set size) each affect final F1 by less than 0.5%. Description optimization addresses skill collisions caused by overlapping descriptions but cannot resolve cases where two skills intended scopes genuinely overlap. We identify a diagnostic (a large train-validation F1 gap) that flags the latter cases for architectural rather than text-level intervention.

GroupMemBench: Benchmarking LLM Agent Memory in Multi-Party Conversations

Large Language Model (LLM) agents increasingly serve as personal assistants and workplace collaborators, where their utility depends on memory systems that extract, retrieve, and apply information across long-running conversations. However, both existing memory systems and benchmarks are built around the dyadic, single-user setup, even though real deployments routinely span groups and channels with multiple users interacting with the agent and with each other. This mismatch leaves three properties of group memory unmeasured: (i) group dynamics that go beyond concatenated one-on-one chats, (ii) speaker-grounded belief tracking, where the per-user memory modeling is needed, and (iii) audience-adapted language, where Theory-of-Mind shifts produce role-specific vocabulary. We introduce GroupMemBench, a benchmark that exposes all three. A graph-grounded synthesis pipeline produces multi-party conversations with controllable reply structure and conditions each message on per-user personas and target audiences. An adversarial query pipeline then binds every question to a specific asker across six categories, spanning multi-hop reasoning, knowledge update, term ambiguity, user-implicit reasoning, temporal reasoning, and abstention, and iteratively searches challenging, realistic queries that reflect comprehensive memory capability. Benchmarking leading memory systems exposes a sharp collapse: the strongest one reaches only 46.0% average accuracy, with knowledge update at 27.1% and term ambiguity at 37.7%, while a simple BM25 baseline matches or exceeds most agent memory systems. This indicates current memory ingestion erases the structural and lexical features group memory depends on, leaving multi-user memory far from solved.