Developing Interactive Tourism Planning: A Dialogue Robot System Powered by a Large Language Model

In recent years, large language models (LLMs) have rapidly proliferated and have been utilized in various tasks, including research in dialogue systems. We aimed to construct a system that not only leverages the flexible conversational abilities of LLMs but also their advanced planning capabilities to reduce the speaking load on human interlocutors and efficiently plan trips. Furthermore, we propose a method that divides the complex task of a travel agency into multiple subtasks, managing each as a separate phase to effectively accomplish the task. Our proposed system confirmed a certain level of success by achieving fourth place in the Dialogue Robot Competition 2023 preliminaries rounds. We report on the challenges identified through the competition.

Dialogue Systems Can Generate Appropriate Responses without the Use of Question Marks? -- Investigation of the Effects of Question Marks on Dialogue Systems

When individuals engage in spoken discourse, various phenomena can be observed that differ from those that are apparent in text-based conversation. While written communication commonly uses a question mark to denote a query, in spoken discourse, queries are frequently indicated by a rising intonation at the end of a sentence. However, numerous speech recognition engines do not append a question mark to recognized queries, presenting a challenge when creating a spoken dialogue system. Specifically, the absence of a question mark at the end of a sentence can impede the generation of appropriate responses to queries in spoken dialogue systems. Hence, we investigate the impact of question marks on dialogue systems, with the results showing that they have a significant impact. Moreover, we analyze specific examples in an effort to determine which types of utterances have the impact on dialogue systems.

Tourist Guidance Robot Based on HyperCLOVA

This paper describes our system submitted to Dialogue Robot Competition 2022. Our proposed system is a combined model of rule-based and generation-based dialog systems. The system utilizes HyperCLOVA, a Japanese foundation model, not only to generate responses but also summarization, search information, etc. We also used our original speech recognition system, which was fine-tuned for this dialog task. As a result, our system ranked second in the preliminary round and moved on to the finals.

Balancing Cost and Quality: An Exploration of Human-in-the-loop Frameworks for Automated Short Answer Scoring

Short answer scoring (SAS) is the task of grading short text written by a learner. In recent years, deep-learning-based approaches have substantially improved the performance of SAS models, but how to guarantee high-quality predictions still remains a critical issue when applying such models to the education field. Towards guaranteeing high-quality predictions, we present the first study of exploring the use of human-in-the-loop framework for minimizing the grading cost while guaranteeing the grading quality by allowing a SAS model to share the grading task with a human grader. Specifically, by introducing a confidence estimation method for indicating the reliability of the model predictions, one can guarantee the scoring quality by utilizing only predictions with high reliability for the scoring results and casting predictions with low reliability to human graders. In our experiments, we investigate the feasibility of the proposed framework using multiple confidence estimation methods and multiple SAS datasets. We find that our human-in-the-loop framework allows automatic scoring models and human graders to achieve the target scoring quality.

Towards Automated Document Revision: Grammatical Error Correction, Fluency Edits, and Beyond

Natural language processing technology has rapidly improved automated grammatical error correction tasks, and the community begins to explore document-level revision as one of the next challenges. To go beyond sentence-level automated grammatical error correction to NLP-based document-level revision assistant, there are two major obstacles: (1) there are few public corpora with document-level revisions being annotated by professional editors, and (2) it is not feasible to elicit all possible references and evaluate the quality of revision with such references because there are infinite possibilities of revision. This paper tackles these challenges. First, we introduce a new document-revision corpus, TETRA, where professional editors revised academic papers sampled from the ACL anthology which contain few trivial grammatical errors that enable us to focus more on document- and paragraph-level edits such as coherence and consistency. Second, we explore reference-less and interpretable methods for meta-evaluation that can detect quality improvements by document revision. We show the uniqueness of TETRA compared with existing document revision corpora and demonstrate that a fine-tuned pre-trained language model can discriminate the quality of documents after revision even when the difference is subtle. This promising result will encourage the community to further explore automated document revision models and metrics in future.

An Empirical Study of Incorporating Pseudo Data into Grammatical Error Correction

The incorporation of pseudo data in the training of grammatical error correction models has been one of the main factors in improving the performance of such models. However, consensus is lacking on experimental configurations, namely, choosing how the pseudo data should be generated or used. In this study, these choices are investigated through extensive experiments, and state-of-the-art performance is achieved on the CoNLL-2014 test set ($F_{0.5}=65.0$) and the official test set of the BEA-2019 shared task ($F_{0.5}=70.2$) without making any modifications to the model architecture.

Cross-Corpora Evaluation and Analysis of Grammatical Error Correction Models --- Is Single-Corpus Evaluation Enough?

This study explores the necessity of performing cross-corpora evaluation for grammatical error correction (GEC) models. GEC models have been previously evaluated based on a single commonly applied corpus: the CoNLL-2014 benchmark. However, the evaluation remains incomplete because the task difficulty varies depending on the test corpus and conditions such as the proficiency levels of the writers and essay topics. To overcome this limitation, we evaluate the performance of several GEC models, including NMT-based (LSTM, CNN, and transformer) and an SMT-based model, against various learner corpora (CoNLL-2013, CoNLL-2014, FCE, JFLEG, ICNALE, and KJ). Evaluation results reveal that the models' rankings considerably vary depending on the corpus, indicating that single-corpus evaluation is insufficient for GEC models.