ESF-Bench: Benchmarking Challenging Slot-Filling Scenarios for Real-World Enterprise Applications

The rapid rise of large language models (LLMs) has driven transformative adoption across enterprises. However, deploying these models in real-world settings presents unique challenges due to complex system constraints and unexpected user behaviors. Among these applications, slot filling is essential for converting unstructured input into structured, actionable data. In this work, we introduce ESF-Bench, a challenging Enterprise Slot Filling benchmark consisting of 810 multi-turn samples and 6530 slots over 8 unique domains. Curated using a taxonomy of the 57 most challenging slot-filling scenarios observed during real-world enterprise deployments, ESF-Bench exposes notable limitations in current state-of-the-art LLMs, with GPT-OSS-120b low successfully extracting slots for only 20.7% of benchmark samples. To support continued research in this area, we publicly release the benchmark dataset, taxonomy, and accompanying evaluation code on GitHub.

Submission-Aware Reviewer Profiling for Reviewer Recommender System

Assigning qualified, unbiased and interested reviewers to paper submissions is vital for maintaining the integrity and quality of the academic publishing system and providing valuable reviews to authors. However, matching thousands of submissions with thousands of potential reviewers within a limited time is a daunting challenge for a conference program committee. Prior efforts based on topic modeling have suffered from losing the specific context that help define the topics in a publication or submission abstract. Moreover, in some cases, topics identified are difficult to interpret. We propose an approach that learns from each abstract published by a potential reviewer the topics studied and the explicit context in which the reviewer studied the topics. Furthermore, we contribute a new dataset for evaluating reviewer matching systems. Our experiments show a significant, consistent improvement in precision when compared with the existing methods. We also use examples to demonstrate why our recommendations are more explainable. The new approach has been deployed successfully at top-tier conferences in the last two years.