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Extracting Procedural Knowledge from Technical Documents


Oct 20, 2020
Shivali Agarwal, Shubham Atreja, Vikas Agarwal


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Automatic Business Process Structure Discovery using Ordered Neurons LSTM: A Preliminary Study


Jan 05, 2020
Xue Han, Lianxue Hu, Yabin Dang, Shivali Agarwal, Lijun Mei, Shaochun Li, Xin Zhou


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Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis


Aug 04, 2019
Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup


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Cognitive system to achieve human-level accuracy in automated assignment of helpdesk email tickets


Aug 09, 2018
Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara


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