Abstract:Large language models have advanced web agents, yet current agents lack personalization capabilities. Since users rarely specify every detail of their intent, practical web agents must be able to interpret ambiguous queries by inferring user preferences and contexts. To address this challenge, we present Persona2Web, the first benchmark for evaluating personalized web agents on the real open web, built upon the clarify-to-personalize principle, which requires agents to resolve ambiguity based on user history rather than relying on explicit instructions. Persona2Web consists of: (1) user histories that reveal preferences implicitly over long time spans, (2) ambiguous queries that require agents to infer implicit user preferences, and (3) a reasoning-aware evaluation framework that enables fine-grained assessment of personalization. We conduct extensive experiments across various agent architectures, backbone models, history access schemes, and queries with varying ambiguity levels, revealing key challenges in personalized web agent behavior. For reproducibility, our codes and datasets are publicly available at https://anonymous.4open.science/r/Persona2Web-73E8.
Abstract:Search-Augmented Generative Engines (SAGE) have emerged as a new paradigm for information access, bridging web-scale retrieval with generative capabilities to deliver synthesized answers. This shift has fundamentally reshaped how web content gains exposure online, giving rise to Search-Augmented Generative Engine Optimization (SAGEO), the practice of optimizing web documents to improve their visibility in AI-generated responses. Despite growing interest, no evaluation environment currently supports comprehensive investigation of SAGEO. Specifically, existing benchmarks lack end-to-end visibility evaluation of optimization strategies, operating on pre-determined candidate documents that abstract away retrieval and reranking preceding generation. Moreover, existing benchmarks discard structural information (e.g., schema markup) present in real web documents, overlooking the rich signals that search systems actively leverage in practice. Motivated by these gaps, we introduce SAGEO Arena, a realistic and reproducible environment for stage-level SAGEO analysis. Our objective is to jointly target search-oriented optimization (SEO) and generation-centric optimization (GEO). To achieve this, we integrate a full generative search pipeline over a large-scale corpus of web documents with rich structural information. Our findings reveal that existing approaches remain largely impractical under realistic conditions and often degrade performance in retrieval and reranking. We also find that structural information helps mitigate these limitations, and that effective SAGEO requires tailoring optimization to each pipeline stage. Overall, our benchmark paves the way for realistic SAGEO evaluation and optimization beyond simplified settings.