How Can Input Reformulation Improve Tool Usage Accuracy in a Complex Dynamic Environment? A Study on $τ$-bench

Recent advances in reasoning and planning capabilities of large language models (LLMs) have enabled their potential as autonomous agents capable of tool use in dynamic environments. However, in multi-turn conversational environments like $\tau$-bench, these agents often struggle with consistent reasoning, adherence to domain-specific policies, and extracting correct information over a long horizon of tool-calls and conversation. To capture and mitigate these failures, we conduct a comprehensive manual analysis of the common errors occurring in the conversation trajectories. We then experiment with reformulations of inputs to the tool-calling agent for improvement in agent decision making. Finally, we propose the Input-Reformulation Multi-Agent (IRMA) framework, which automatically reformulates user queries augmented with relevant domain rules and tool suggestions for the tool-calling agent to focus on. The results show that IRMA significantly outperforms ReAct, Function Calling, and Self-Reflection by 16.1%, 12.7%, and 19.1%, respectively, in overall pass^5 scores. These findings highlight the superior reliability and consistency of IRMA compared to other methods in dynamic environments.

Investigating and Addressing Hallucinations of LLMs in Tasks Involving Negation

Large Language Models (LLMs) have achieved remarkable performance across a wide variety of natural language tasks. However, they have been shown to suffer from a critical limitation pertinent to 'hallucination' in their output. Recent research has focused on investigating and addressing this problem for a variety of tasks such as biography generation, question answering, abstractive summarization, and dialogue generation. However, the crucial aspect pertaining to 'negation' has remained considerably underexplored. Negation is important because it adds depth and nuance to the understanding of language and is also crucial for logical reasoning and inference. In this work, we address the above limitation and particularly focus on studying the impact of negation in LLM hallucinations. Specifically, we study four tasks with negation: 'false premise completion', 'constrained fact generation', 'multiple choice question answering', and 'fact generation'. We show that open-source state-of-the-art LLMs such as LLaMA-2-chat, Vicuna, and Orca-2 hallucinate considerably on all these tasks involving negation which underlines a critical shortcoming of these models. Addressing this problem, we further study numerous strategies to mitigate these hallucinations and demonstrate their impact.