Abstract:Mental manipulation is a subtle yet pervasive form of abuse in interpersonal communication, making its detection critical for safeguarding potential victims. However, due to manipulation's nuanced and context-specific nature, identifying manipulative language in complex, multi-turn, and multi-person conversations remains a significant challenge for large language models (LLMs). To address this gap, we introduce the MultiManip dataset, comprising 220 multi-turn, multi-person dialogues balanced between manipulative and non-manipulative interactions, all drawn from reality shows that mimic real-world scenarios. For manipulative interactions, it includes 11 distinct manipulations depicting real-life scenarios. We conduct extensive evaluations of state-of-the-art LLMs, such as GPT-4o and Llama-3.1-8B, employing various prompting strategies. Despite their capabilities, these models often struggle to detect manipulation effectively. To overcome this limitation, we propose SELF-PERCEPT, a novel, two-stage prompting framework inspired by Self-Perception Theory, demonstrating strong performance in detecting multi-person, multi-turn mental manipulation. Our code and data are publicly available at https://github.com/danushkhanna/self-percept .
Abstract:Robotic Process Automation (RPA) has emerged as a game-changing technology in data extraction, revolutionizing the way organizations process and analyze large volumes of documents such as invoices, purchase orders, and payment advices. This study investigates the use of RPA for structured data extraction and evaluates its advantages over manual processes. By comparing human-performed tasks with those executed by RPA software bots, we assess efficiency and accuracy in data extraction from invoices, focusing on the effectiveness of the RPA system. Through four distinct scenarios involving varying numbers of invoices, we measure efficiency in terms of time and effort required for task completion, as well as accuracy by comparing error rates between manual and RPA processes. Our findings highlight the significant efficiency gains achieved by RPA, with bots completing tasks in significantly less time compared to manual efforts across all cases. Moreover, the RPA system consistently achieves perfect accuracy, mitigating the risk of errors and enhancing process reliability. These results underscore the transformative potential of RPA in optimizing operational efficiency, reducing human labor costs, and improving overall business performance.