Sequence-aware Large Language Models for Explainable Recommendation

Large Language Models (LLMs) have shown strong potential in generating natural language explanations for recommender systems. However, existing methods often overlook the sequential dynamics of user behavior and rely on evaluation metrics misaligned with practical utility. We propose SELLER (SEquence-aware LLM-based framework for Explainable Recommendation), which integrates explanation generation with utility-aware evaluation. SELLER combines a dual-path encoder-capturing both user behavior and item semantics with a Mixture-of-Experts adapter to align these signals with LLMs. A unified evaluation framework assesses explanations via both textual quality and their effect on recommendation outcomes. Experiments on public benchmarks show that SELLER consistently outperforms prior methods in explanation quality and real-world utility.

Reformulating Conversational Recommender Systems as Tri-Phase Offline Policy Learning

Existing Conversational Recommender Systems (CRS) predominantly utilize user simulators for training and evaluating recommendation policies. These simulators often oversimplify the complexity of user interactions by focusing solely on static item attributes, neglecting the rich, evolving preferences that characterize real-world user behavior. This limitation frequently leads to models that perform well in simulated environments but falter in actual deployment. Addressing these challenges, this paper introduces the Tri-Phase Offline Policy Learning-based Conversational Recommender System (TPCRS), which significantly reduces dependency on real-time interactions and mitigates overfitting issues prevalent in traditional approaches. TPCRS integrates a model-based offline learning strategy with a controllable user simulation that dynamically aligns with both personalized and evolving user preferences. Through comprehensive experiments, TPCRS demonstrates enhanced robustness, adaptability, and accuracy in recommendations, outperforming traditional CRS models in diverse user scenarios. This approach not only provides a more realistic evaluation environment but also facilitates a deeper understanding of user behavior dynamics, thereby refining the recommendation process.